CV of Cherith Marie O’Connor
Name: Cherith Marie
ID Number: 851**********
Marital Status: Married
Contact Number: 061-***-****
Email Address: firstname.lastname@example.org
Physical Address: 96 Bougainvillea Drive, Westering
Years of Experience: 14 years total working experience
Work Objectives & Motivation
I am an incredibly driven individual in all aspects. During my work experience I had to be brilliant as selling as part of my income was heavily commission based and if I did not sell well, I did not earn. I work well on my own and I have a certain style and a way with clients whereby they tend to only deal with me which has happened in all my lines of work. Target driven is part of who I am, and I amused to working towards targets as I had to do it for most of my work life so far. I build long lasting relationships and ger the job done in a professional manner. I have worked in an office environment and am used to the pressure and deadlines. I am highly organised and the perfect candidate for this position as I come with loads of experience.
Plumstead High School
1999 – 2003 (Matriculated in 2003)
English HG Typing SG
Afrikaans HG Biology SG
Art HG History HG
RE/MAX Elite Plumstead Cape Town - September 2017 – July 2018
(I relocated to Port Elizabeth 17 August 2018)
RE/MAX Bay Humewood Port Elizabeth – August 2018 - Present
Intern Sales Associate
I am an intern sales associate for RE/MAX.
I do all my own marketing, designing and distributing
I do my own canvassing, cold calling, door knocking and appear at various events wearing my branding gear to make people aware of myself.
I creatively write up my own listings and take my own photographs. You should take your buyer on a journey not just give them stats, make it enticing and exciting.
I assist all my clients through the sales process from the time of listing and stay with them through the transfer and registration process
After transfer, we have something called after sales service, which means I keep in touch with both buyer and seller and send them useful information, birthday and anniversary wished and so on.
This builds a great relationship and encourages future referrals.
We do regular training sessions with our lawyers and outside companies that work with us in the process of selling houses.
I attend all of the training sessions required by RE/MAX.
ConWright Distributions (PTY) Ltd
I control the new client portfolios and I am responsible for obtaining new clientele.
I do calling and set up meetings with the prospective clients and have a show and tell with them so that they can meet ;me and ger a feel for who I am and tat the same time ai can show them our product and introduce them to our catalogue.
I have been through some product training with the company so I have some knowledge of the product and can answer some questions should the clients ask me.
I do follow up phone calls to make sure the new clients are satisfied with the service and product and I make sure there will be future orders.
I do filling and paperwork and send emails to clients.
I also control our client appreciation programe, which is voucher based when they purchase more than ten thousand rand in stock.
I have also been given the responsibility of drawing up an exclusive area supply contract for some of our clients lying in Grahamstown, East London and along the Garden Route.
Reason for wanting to leave – Need a more stable financial situation
Liquidation Bonding Services (pty) ltd – January 2015 – April 2017
Office Administrator (Permanent)
I attended to filing of new bonds from the Masters office four our clients
I dealt with any walk in clients and visitor for our Cape Town office
I had control of the filling and took stock of undertakings and endorsements from our insurance companies
I lodged original documents at the masters office when needed and did general front desk duties in terms of the switchboard appointments, queries and arranging gifts for clients over Christmas.
I scanned and filed bonds and provided information when the examiners called for it.
I arranged new bonds that needed to be sent up to Johannesburg, Durban etc with the couriers.
To prove lodging I also had to scan file and send the duplicate copy to the client.
I was also the typist for the office and typed all of the bonds and endorsements and affidavits that needed to be sent to various Masters Offices country wide.
Reason for leaving – Retrenchment
Perfumes De France – October 2013 – December 2014
Fragrance Consultant and Administrator (Permanent Casual)
I looked after hundreds of designer branded fragrances from Gucci to Creed and more.
I got to know many of the fragrances by base note and created my own file with a comprehensive graph, images and key notes for each fragrance. Product knowledge is key.
I am very creative and was left I charge of visual merchandising for the two front windows of the store.
I attended to stock take prep and roll out there of, and was often left in the store room to do the stock take.
We were responsible for pricing the new stock and adhering to mall promotions when centre management called for it.
I soon started doing some admin work for the store and working with internet orders and making sure they got to the right client via courier.
Reason for leaving – No contract and it was casual work
Partners Hair Design – Feb 2013 – Sep 2013
Salon Receptionist/Administrator (Casual)
I was responsible for opening and closing the salon when needed.
I attended to the daily run out of the salon
I made client appointments and answered the phone
I dealt with staff from head office if they came into the salon.
I was responsible for the cash up each day as well as the paperwork for each stylist.
I was based in the gents salon but was often used in the unisex salon in Cavendish.
I controlled the stock and the ordering thereof including GHD’s, blow dryers, colour, salon shampoo and conditioner stock, front line stock etc.
I had a certain look for the salon, very well groomed with make up and emphasis on a chic hairstyle was key and the owner liked it that way.
I was also responsible for walk in clients and front line sales, so product knowledge was a must.
Reason for leaving – looking for a more permanent position
Clicks Constantia Cape Town – March 2005 – Feb 2013
Cosmetic Consultant (Permanent)
I ran the cosmetic and skincare section that comprised of 10 different color cosmetic brands, four cabinets of designer fragrance and 10 brands of exclusive skincare ranges.
I was responsible for advising clients about the various skincare needs and requirements. It was important to get it right to establish a good relationship with the client and ensure a return sale from them. Recommending a bad product or giving a client a reaction from your lack of knowledge and bad judgement can ruin a relationship. These are women that trust you with a great asset of theirs.
I place huge emphasis on customer service. That is how I built up my clientele. I checked admin invoices for my stock deliveries, promotional queries, stock take, ordering, correcting stock balance, dealing with the reps for each brand and head office staff when they did store visits (including the CEO who did visits about once a year)
I dealt with the figures and targets for each brand each month and attended meetings and training sessions on an ongoing basis. I did product training with new staff members that joined my section. Knowledge is essential for new staff as clients trust you. I dealt with the roll out of new ranges or highlighted skincare ranges by direct instruction from the skincare house concerned.
I used to place orders for my colour and skincare stock for up coming promotions.
We did a small stock take count every morning to consistently keep our shrinkage low. It corrected the balances and allowed my through a back office system called the JDA system, to see what stock the warehouse had, what stock other stores had and allowed me to correct my stock figures.
Visual merchandising was a big part of my duties as well. We had pre planned planogrammes for each section of the store and adhered to them strictly. Including the roll out of new color stock on the main stands or on the floor stands.
During my time at Clicks in this capacity I also underwent management training and picked up some good skills on that level that I can add to my abilities.
Below is a list of brands that I worked with:
Bioderma Garnier Revlon Loreal Nyx
Eucerin Uriage Maybelline Maxfactor Charlie
Loreal Vichy Yardley Essence
Almay Neutrogena Michellori Rimmel
Nivea Designer Fragrances
I was also part of Supervisor and Management training during my time at Clicks. Below is a summary of what I did.
During my management training, I was signed off as a Supervisor. This entailed running the shop front and floor, scheduling staff routines throughout the day, supervising the end of day with the cash up, making sure the staff adhered to their set out routine timeously, trained new staff who were to be cashiers, did the store change over every second Sunday to get ready for the promotion breaking the following week.
For my management training (which I did for 9 months) I scheduled the monthly staff roster, did the cashing up, ordering of cash from COIN, dealt with demands and emails from head office, interviewed potential staff members, took part in stock take prep and roll out, ordered stock for up coming promotions, checked the price changes each mornings, checked the pamphlets and new ticketing for the roll out of a new promotion, assisted with the bringing in of warehouse through our receiving bay and the signing off thereof, I took the minutes of staff meetings held once a week, I checked the invoices from suppliers and tallied up the staffs working hours on there clock cards. I ran the store over the December period and got a lot of experience on a management level in doing that. I was also a mediator for staff altercations and the store First Aider. I attended to any complaints, queries or compliments and I also saw to various inter store transfers.
Reason for leaving – Personal reasons nothing to do with the company or the staff
Fatima Samsodien: Manger Clicks Long Street - 021-***-****
Yusuf Bouwer: Ex Manager for Clicks Constantia – 021-***-****
(Manager for Dischem in Cavendish Square)
Tracey Visser: Manger Perfumes De France – 071-***-****
Alicia Buwa: Liquidation Bonding Services – 021-***-****