CURRICULUM VITAE OF MBALI NHLUMAYO
**** ******** *****, *******, ******** west 4037
Contact number: 071*******
Email address: email@example.com
Hard working marketing and communication graduate with proven skills seeking to apply my abilities to your company
Highest grade passed : Grade 12
Year of completion : 2007
Highest qualification : National Diploma in Marketing
Year of completion : 2011
01 April 2017 to present Receptionist at United Pharmaceutical Distributors
Welcoming visitors by greeting them and directing them to the appropriate person or office.
Answering and forwarding incoming phone calls to correct departments.
Making external calls for the staff.
Receiving and sorting daily mails.
Ensuring reception area is tidy and presentable, with all necessary stationery and material.
Perform other clerical duties such as filing, photocopying and faxing.
Filling daily stock adjustments.
Giving excellent customer service.
Taking minutes during meetings, type and forward minutes.
Compiling paperwork for injury on duty staff.
01 March 2016 to 28 March 2017 Previous Receptionist and Data capture at ADA Recruitment
Welcoming visitors by greeting them and directing them to the appropriate person or office
Answering, screening and forwarding incoming phone calls
Receiving and sorting daily mail
Ensure reception area is tidy and presentable, with all necessary stationery and office material
Assist with typing, photocopying and printing
Signing for office deliveries.
Assist in organising meetings, taking minutes during meetings and booking of venues
Capturing of invoices on system
01 September 2014 to 30 September 2015 previous Sales agent at Velociti call centre
Contact potential or existing customers to inform them about a product or service we having
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders in an accurate manner
Assist customers with problems they on their contracts
01 March 2013 to 28 March 2014 previous Sales representative at Assupol Life
Attend existing clients, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Contributes to team effort by accomplishing related results as needed.
Assisting existing customers with problems they experience with our service.
Check customers policy to see is they still active and in order.
Offer assistance to customers with their claims when they need it.
Keep the customer updated with our business, new products and keeping them happy.
Operations Manager at United Pharmaceutical Distributors
Lecturer at Mangosuthu University of Technology
Contact number: 073-***-****
Team leader at Velociti call centre