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Customer Service Manager

Location:
Lisbon, Lisboa Region, Portugal
Posted:
December 23, 2019

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Resume:

André Guibentif - (**/**/****)

Rua dos Remédios, nº179, 2dto, Lisbon, Portugal +351-**-***-**-** ada4ui@r.postjobfree.com Professional Experience:

LOGISTICS COORDINATOR CASCAIS GLOBAL SPORTS SUMMIT UNITED EVENTS SEPTEMBER 2019 BEFORE THE EVENT:

-Planning and Coordination of Photography and Video of the Cascais Global Sports Summit.

-Coordination of the Exhibition area

DURING THE EVENT:

-Coordination of Protocol

-Control of the sound and video regie

-Coordination of the schedule of the event

MEDIA AND SALES COORDINATOR (CENTRAL EUROPE) IBERCUP SEPTEMBER 2014 – CURRENT BEFORE THE EVENTS:

- Sale of IberCup Tournaments to Central European football clubs. Recruitment, Management and Customer Service.

- Preparation of lounge areas and protocolary events DURING THE EVENT:

- Coordination of Photography and Video of the IberCup teams and matches.

- Coordination of Protocol Events, Opening Ceremony, Finals and Closing Ceremony. Articulation between assembly teams, sound, security, image and other logistical aspects.

EVENT COORDINATOR AEESTeSL * EST’Es La Tuna Masculina * PEAK Events 2014 - 2018

-Logistics Coordinator for Sunsets, Networking Nights, Academic Nights and other events. GUIDE AND INTERPRETER IBERCUP SUMMERS 2013 AND 2014

-Volunteer Guide and Interpreter for French teams in the IberCup Estoril 2013 and IberCup Costa del Sol and Estoril 2014 tournaments. WAITER GRELHADOR DE ALFAMA SUMMERS 2012, 2013 AND 2014

-Table service and room management at touristic Restaurant in the center of Lisbon. Education :

INTERNATIONAL BACHALAUREAT JUNE 2013 LYCEE FRANÇAIS DE LISBONNE

-Main Class: Biology

-Secondary Classes: Math, Tech, French, English, Portuguese and Sports Skills

LANGUAGES

-Native languages: French, Portuguese Spoken Languages: English (C1), Spanish (B2) and Italian (B1) LEADERSHIP

-Experience both in general Event Organization and staff coordinator IberCup events. ORGANIZATION

-Preparation of training as well as all the various events I have been attending. CUSTOMER SERVICE - Public Relations

-Table and Bar Service in Restaurants and Parties, Customer Service and Account Management at IberCup STOCKS AND MATERIAL MANAGEMENT

- Both in Restoration with Stocks and IberCup events with Material Required for the Media and Protocol Area. Others

TRAVELLING

-Spain, Portugal, Germany, Austria, Sweden, Italy, Switzerland, Norway, United States, Denmark, Brasil, Morrocco, Argentina, Ireland, Uk… COMPUTING

-Advanced Knowledge (Word, PowerPoint, Excel) and Basic Knowledge (Image and Video Manipulation)

-CRM and Client Manager Software good knowledge and control



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