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Manager Employee Relations

Mohali, Punjab, India
December 23, 2019

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Contact: 902-***-****


In quest of professional enrichments in Human Resource Management with a growth oriented organization of repute.

Core Skills

Employee Life Cycle Management Induction & Orientation Performance Management

Consulting & Facilitation Policy Formulation Grievance Handling

Recruitment / Resourcing Bulk Hiring Leadership Hiring

Relationship Management Employee Welfare Analytical &Problem Solving

Campus Hiring Networking & Interpersonal Training & Development

Career Scan

From Jun’18 Onwards with Aerial Telecom Services Pvt Ltd as Manager-HR


Managing the complete employee life cycle, Performance Appraisal, employee engagement, policy formulation and people management for 4700 employees across Pan India

Managing team of 3 AMs, 8 HR Executives & 1 Employee Engagement Executive

Partnering with management to create vision, policies, strategic goals and objectives for the business unit.

Ensuring on-time goal setting process and conducting goal audits for 100% compliance.

Handling overall co-ordination of induction, exit & ensuring cultural fit.

Analysing HR & IR reports for facilitating strategic decisions for the organization.

Analysing HR reports like compensation analysis, skill set matrix, age matrix, qualification matrix, profile analysis, CTC comparisons, manpower analysis, etc.

Ensuring timely confirmation of probationers, implementation of increments.

Performing internal transfers of employees such as inter group companies, inter locations and inter departmental.

Handling Performance Management System and identifying scope for improving the same.

Analysing reports for appraisal system as per performance review and development plan based on KRA; calculating fitment for the promotion cases.

Organizing employee communication meetings & ensuring timely redressal of grievances / concerns to achieve employee satisfaction.

Formulating various strategies and actions to increase employee engagement and commitment.

Formed various policies related to HR keeping dynamic nature of Industry in consideration

Responsible for review of various policies and restructure them, if required.

Significant Highlights:

Increased employee satisfaction score from 47% to 68% at QDegrees Services

Hired 150 employees within 12 days of receiving go-ahead for a new project at Teleperformance

Managed 35 consultant for ROC Model of hiring

Managed team of 27 team members across 3 verticals of HR namely Employee Engagement, Recruitment and Employee Care

Developed entire HR set-up on second job itself at Siddhivinayak Corporate Services

Developed employee engagement and involvement strategies and policies which resulted in revenue generation by 30%

Streamlined entire statutory compliance and EPF/ESIC deductions at QDegrees

Managed implementation and execution of Appraisals of 350 employees within stipulated time frame.

Formed Gender Diversity Committee for smooth redresser of related issues.

Handled activities like campus recruitment, policy formation, employee engagement programs & management trainee program.

Profile Summary:

Proficient in ensuring smooth implementation of HR policies

Experience in working with multiple stakeholders with demonstrated ability to influence leaders.

Worked closely with payroll team regarding statutory compliance and PF/ESI deductions and issues

Sound knowledge and management acumen in optimizing resources and maintaining HRIS (Human Resource Information System), managing complete employee life cycle and handling performance appraisals.

Adept at managing people, maintaining healthy employee relations, handling employee grievances thus creating a progressive environment.

An effective communicator with the ability to motivate personnel towards achieving organisational objectives and adhering to industry best practices.

Participates in administrative staff meetings and attends other meetings and seminars.

Managed and monitored annual budget of HR.

Assisted in the implementation of the performance management system that includes performance development plans (PDPs) and employee development programs.

Assisted in the development of and monitors the spending of the corporate training budget.

Served on employee selection committees or meetings.

Assisted in the development of Human Resources policies for the company with regard to employee relations.

Partnered with management to communicate Human Resources policies, procedures, programs, and laws.

Participated in the conduct of investigations when employee complaints or concerns are brought forth.

Advised managers and supervisors about the steps in the progressive discipline system of the company. Counsels managers on employment issues.

Assisted in the monitoring of the company wage and salary structure and the variable pay systems within the company including bonuses and raises.

Provided competitive market research and prepared pay studies to help establish pay practices and pay bands that help to recruit and retain superior staff.

Provided payroll processing backup support. Partnered with accounting and payroll to maintain the payroll database.

Assisted top management in carrying out a company-wide process of organization development that addresses issues such as succession planning, superior workforce development, key employee retention, organization design, and change management.

Managed employee communication and feedback through such avenues as company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus groups, one-on-one meetings, and Intranet use.

Helped in monitoring the organization's culture so that it supports the attainment of the company's goals and promotes employee satisfaction.

Project(s) Undertaken:


Project Title

Team Size






To Enhance Hiring Capabilities

Campus Recruitment




To Train Field Executives

Training & Development


Let's be Simple


To Enhance Work-Life Balance

Employee Engagement




Handover Takeover of Operations


Previous Assignments

Dec’16 – Feb’18 QDegrees Services Pvt Ltd Manager-Human Resource

Nov’15 – Dec’16 Teleperformance India Deputy Manager-Talent Acquisition

Aug’14 – Nov’15 Avidus SMPL Manager-Human Resource

Dec’10 – Jun’14 Vikabh Corporate Services Strategic Advisor & Partner

Earlier Siddhivinayak Corporate Services Manager-HR

Jun’07 – Sep’08 Go Airways Pvt Ltd Customer Care Executive

Academic Qualifications

2010 MBA(HR) with 67% marks from MAIMT, Jagadhri

2007 Master of Arts (English) with 45% marks from DAV College, Chandigarh

2005 B.A. (Mathematics) with 59.9% marks from Khalsa College, Yamuna Nagar

2002 12th with 65% marks from Khalsa School, Yamuna Nagar

1999 10th with 62% marks from GBS Public School, Mustafabad

Other Course

Completed one year diploma in Aviation & Hospitality from Airhostess Academy, Chandigarh

IT Skill: Well versed with MS Office and Internet Applications.

Beyond Curriculum

Actively involved in:

oTraining & Placement Cell During MBA

oMember of Organizing Committee of college seminars and acquired sponsorships for the seminar.

oMember of Core Organizing Committee of International Conference

Paper presented in NCSM-09 on “E-Waste Management in India”.

Participated in Universumm 2008-09 organised by M.M. University Mullana (Ambala) and secured 2nd position in tug of war.

Took part in International Conference and served as a part of an international team.

Worked for pitches to be made to clients as a part of the advertising course in the curriculum

Awards & Accolades


Worked in field of child psychology & brain development for 5 years

Conducted more than 100 seminars on POSITIVE PARENTING

Conducted more than 100 Guest Lectures on CAREER COUNSELLING

Conducted various workshops on FACULTY DEVELOPMENT

Visiting faculty in various reputed institutes n schools

Awarded BEST EMPLOYEE for consecutively 2 years at Siddhivinayak Corporate Services

Won Company sponsored week trip to Thailand

Honoured with College Colour in 2006 by DAV College, Chandigarh,

Got 4th position as team member at All India Inter-University level championship in cricket.

Got 2nd position (2 times) in P.U. intercollege as a team member of D.A.V College cricket team.

Participated 5 times in Pataudi cricket tournament organised by Haryana Cricket Association.

Participated 4 times in u-19 cricket tournament organised by Haryana Cricket Association.

Personal Dossier

Date of Birth: 6th October 1983

Address : P703,Jalvayu Towers,Sec-125,Mohali,Punjab

Language Proficiency: English, Hindi and Punjabi

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