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Customer Service Representative

London, ON, Canada
December 22, 2019

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Meghan Cluff

St. Thomas, ON N*r*k*


Work Experience

Quality Inspector

Hyundai L&C - London, ON

October 2018 to Present

Inspect and grade slabs of granite countertops


The Beer Store

2011 to Present

St.Thomas, ON

* Greeted customers, took and retrieved orders efficiently

* Sorted and stacked empties

Customer Service Representative

Checker Limosines

November 2017 to February 2018

Answered customer calls for pick ups as well as set up future pick up dates. Customer Service Representative

Bradford Exchange - London, ON

September 2017 to November 2017

Answered customer calls. Placed orders over the phone, billed customers and assisted customers with payment/account inquiries.

Order Picker/Packer

maxill inc. - St. Thomas, ON

January 2014 to August 2014

Picked orders as well as checked, packed and shipped packages. Also, typed in orders and prepared the invoices.

Line Worker

Formet Industries - St. Thomas, ON

2011 to 2011

Inspected welded parts

* Operated small well press

Assembler - Express Personnel

Alcoa Fujikura Ltd - St. Thomas, ON

2007 to 2008

Assembled wire harnesses interpreting blueprints

* Inspected wire harnesses to ensure quality of work

* Documented quantity of materials used to identify daily production quota

* Participated in weekly meetings to receive updates, production targets, hours to be worked Line Worker

Therm-O-Disc - St. Thomas, ON

2005 to 2006

Operated weld presses to manufacture thermostats

* Packaged thermostats and heaters for delivery to customers

* Attached wires and switches to thermostats for production Hostess

Tim Horton's - St. Thomas, ON

2000 to 2005

Greeted customers and took orders efficiently; maintained steady flow of service

* Operated computerized cash register and made accurate change in fast paced setting

* Trained new employees in work policies, procedures and tasks

* Delegated tasks to team members and ensured on-time completion

* Completed schedules for breaks and duties


St. Thomas - St. Thomas, ON




Additional Information

* Experience in Service and Manufacturing roles; ability to multi-task in a fast paced environment

* Strong problem solving skills; analytical with ability to see multiple sides of an issue/concern

* Pay attention to details, thorough and quality conscious

* Responds to challenges in a co-operative manner; valuable team player

* Hard working, quick learner

* Friendly, dedicated, communicates well with others

* Eight years customer service experience

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