Sign in

Executive Assistant Customer Service

Reutlingen, Baden-Wurttemberg, Germany
December 22, 2019

Contact this candidate



**** ****** ** #**-*** ● Coachella, CA 92236

Tel: 760-***-****


Demonstrated Reliability and Precision

Enterprising, highly organized, and efficient candidate with extensive office operations and customer relations expertise acquired in a variety of settings. Unique ability to fluently communicate across several languages to ensure effective communication between clients, partners, and suppliers. Established superior work ethic and work product. Fast learner with phenomenal memorization skills. Reputation for displaying professionalism, high levels of integrity, and esprit de corps. Core competencies include:

• Key Accounts Manager • Client Retention • Company Events Organizer

• Inventory Management and Control • Invoicing/Distribution • Data entry & Records Keeping

• Customer Complaints Resolutions • Document Production • Schedule Coordination


S.A.P. (ERC Management System), Multilingual (Fluency in English, Spanish, German, and Portuguese; with intermediate French and Italian verbal and written competencies).


Sassa Mode (Tel.: +49-7125-1441-0; Executive Assistant, Bad Urach March 2018 – Present Read and analyze incoming memos, submissions, and reports to determine their significance and route their distribution. Prepare invoices, reports, memoranda, correspondences, financial statements, and other company related documents. Liaise with valued clients and distributors to ensure customer/client satisfaction, retention, and product loss prevention. Kalle's Fashion Service

Supervising Manager, Bad Urach Dec. 2016 – March 2018 Responsible for quality control (Invoicing, product labeling, packaging, shipping, billing, and meeting deadlines). Organizing, planning, scheduling, human resources, employee training, and customer support. ElringKlinger AG (

Sales Administration Assistant, Dettingen an der Erms, Dec. 2015 – Dec. 2016 Data entry, imports/exports, invoicing, customer service support, warehousing, indexing, and meeting sales quota. Processing returns, negotiating wholesale prices, and ensuring quality control. Le Club des Creatures de Beaute Paris (CCB-Paris)

Sales & Beauty Consultant/Representative, Stuttgart/Hamburg. July 2013 – Dec. 2015 Traveling Agent for International accounts, headquartered in Stuttgart/Hamburg, Germany. Key accounts manager and sales and beauty consultant. Product promotion and presentation. Client acquisition and marketing. Meeting and exceeding sales quota and expectations.

Hugo Boss AG (Tel.: +49 7123 94-0)

Design & Textiles Support, Metzingen, Germany. Oct. 2010 – July 2013 Supporting the design and textile departments. Inventory control, shipping and receiving, quality control, inspection, and customer service. In limited cases, assisted with collection development (research, design development, brainstorm, technical drawings and coloring, etc.). Responsible for foreign accounts. Backer Bachmeier GmbH & Co. KG (Tel.: 07123 7204)

(Formerly Herrmann von der Alb Brotvertrieb GmbH)

Sales Executive, Dettingen an der Erms, Germany. Aug. 2006 – Sep. 2010 Responsible for the English and French business accounts. Duties included: sales and invoicing, inventory control, imports and exports, customer service, and accounts payable/receivable. Minimax Mobile Services, GmbH & Co. KG. (Tel.: +49-71-25-15-4-0; Industrial Management Clerk, Bad Urach 2004 – 2006 Maintain customer master data in SAP R/3. Create invoice and service requests. Compiling and changing maintenance plans. Processed customer claims and issued credit notes and processed returns when appropriate. Contact person for fire protection engineers in case of technical questions related to product application. Minimax Mobile Services, GmbH & Co. KG. (Tel.: +49-0-45-31-8-03-0; Industrial Management Assistant, Bad Oldesloe 2001 – 2004 Human resources (staff scheduling, training, and resource allocation. Payroll and accounts receivable). Sales administration, purchasing, and Inventory control. Warehousing imports and exports, controlling, and material disposition. Construction, production, planning, and dispatch. Mailroom and telephone exchange. Extensive customer service training.

~ EDUCATION ~ (Germany)

Kaufmännische und Hauswirtschaftliche Schule

([School for Business Management and Household)

Foreign language skills – English, Spanish, and French for Commerce & Industry Grade: B

Kottmann & Partner Seminar

Professional Customer Management on the Phone, 16 hours Georg-Goldstein College

Bachelor of Science in Business Administration

Contact this candidate