SVEN LAUFER

*+ years of experience in Sales, Key Account Management in various industries. Excel with problem-solving, building relationships, facilitating and contributing tangibly to help save on costs. I enjoy to focus on increasing productivity and reducing turnaround times. I am an active listener and strive in providing exceptional service. GET IN TOUCH

Email: ada4kv@r.postjobfree.com

Mobile Phone: (974-***-***-**

The Pearl - Qatar - Doha

LinkedIn: www.linkedin.com/in/sven-laufer

Nationality: South African

Client Centric Services

Stock Management

Microsoft Office 365 Intermediate

CRM Software - Database

Account/Portfolio Management

Team Leadership

Initiation of Process Improvements

S K I L L S

P R O F I L E SUMMARY

PROFESSIONAL WORK EXPERIENCE

WORK E X P E R I E N C E

Developed and maintained relationships of 351 customer portfolios Accomplished the potential of each account, through maximizing growth opportunities Establish new business opportunities within the territory Innovative problem solver; recognizing customer needs, providing alternatives and selling and implementing alternative solutions

Sales Representative, Magra Packaging Sep 2018 – September 2019, Cape Town SA Promoted content for target marketing

Influenced changes to the website help streamline business opportunities Identify customers’ needs and recommend new topics Creative Content Assistant, ThinkBox SA Jan 2018 – May 2018, Cape Town SA Establishing relationships with Opel, Isuzu, and Chevrolet S.A Discovered clients needs analyses, and presenting artwork proposals Following up with prospects several times throughout the sales cycle to ensure needs are being met Provide professional after-sales support to maximize customer loyalty Account Executive, Ad Makers International Sep 2017 – Nov 2017, Cape Town SA FMCG Packaging - Sales Representative

Digital Marketing - Creative Content Assistant (Start Up Business) Digital Marketing / Automotive - Account Executive Automotive - Sales Executive (E-bay Vehicle Parts) Automotive - Sales Executive (Retail New Vehicles) Automotive / Detergents - Sales Representative (Self Employed) FMCG / Logistics - Production Supervisor

Generated new sales, dealing with an average of 45 incoming calls a day Effectively dealing with inquires, and ensuring stock is availability Resolved complaints and provided after-sales support 24/7 Managing courier for parts purchased on e-bay from clients, ensuring delivered on time Advised the creative team, on clients needs to ensure campaign designs meet clients objectives Sales Executive e-bay, Premier Diesel Jun 2016 – Aug 2017, London United Kingdom EDUCATION

Grade 12, High School, Dec 2006

OLYFKRANS COLLEGE

English First Language

Afrikaans Second Language

Information Processing

Geography

Travel & Tourism

Business Economics

Self Development

COURSES COMPLETED

Leadership, Udemy

Sales Skills, Learn Fast Academy Center

Frontline Leadership, Labsol Labour Solutions

Corporation

Customer Care, Free To Grow

Production Supervisor (promoted from Dispatch Supervisor) Supervised and motivated a team of 45 staff

Directed production lines and managing production of raw materials to delivery of Reported daily quality control, stock take reporting to production manager Influenced and initiated systems to improve production output Production Supervisor, Atlantis Seafoods & Killmore Quay / Manica Logistics 2007 – 2010, Namibia/Cape Town SA

finished products

Maintained 34 client relationships from obtaining orders to coordinating and Preparing sales proposals and quotations and presenting proposals Managed and maintained stock inventory levels, ensuring adequate stock availability Advised the creative team, on clients needs to ensure campaign designs meet clients objectives Advised the creative team, on clients needs to ensure campaign designs meet clients objectives Sales Representative, Solube, Jul 2011 – Jul 2015, Cape Town SA ensuring timeous delivery of goods personally 24/7 service provided Negotiating and selling of used, new passenger and commercial vehicles Developing relationships with prospective clients throughout the sales process Investigating and resolving grievances

Managing exhibitions to create brand awareness

Sales Executive, Imperial Nissan Cape Town Aug 2015 – May 2016, Cape Town SA