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Manager Customer Service

Rawdat Al Khail, Qatar
December 22, 2019

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P.O BOX ********** NAIROBI,,

+974********, +254-*********



A highly talented person with impressive qualifications seeking a position as a Waiter in your establishment in the Food and Beverage Department while attaining set goals.


Nationality : Kenyan

Passport Number : A2354093

Profile : Male, Single

Height : 5 ft, 6”

Date of Birth : 17th August 1991

Current Location : Doha, Qatar


Hardworking, honest and responsible person.

Effective hospitality and communication skills.

Team player, willing to learn and share.

Ability to adapt quickly to work assigned to.

Organized individual with excellent customer service and attention to detail.

Able to communicate effectively with a range of different people in high pressure situations.



September 2011- February 2014 Kenya Utalii College Mombasa Certificate in Food and Beverage Service and Sales.

2007 – 2010 Kangemi High School Kenya Certificate of Secondary Education .

1998 – 2006 ACK Good Shepherd Academy Kenya Certificate of Primary Education.


11th February 2016 – present Date Al Bandary Engineering Trading & Contracting Co. ( W.L.L.) State Of Qatar –Assistant Store Helper at the Mechanical Workshop Store, Logistics Department.

7th June 2015 – 15th October 2015 Florida Club Banda Street, Nairobi – Beverage Waiter

15th October 2013 - 8th January 2014 Baobab Beach Resort and Spa, Ukunda, Mombasa – Attachment.

15th May 2013- 2nd August Baobab Beach Resort and Spa, Ukunda, Mombasa . - Hotel Internship

23rd – 28th April 2013 88th District Conference and Assembly Rotary club at

Leisure lodge Golf Resort, Ukunda, Mombasa.

6th September - 27th November 2012 Trained at Thalassa Restaurant and Lounge, Nyali Bridge


At Albandary Engineering

Receiving and documenting power tools and Construction machinery (for repair ) from various Projects.

Issuing and documenting power tools and Construction Machines (after repair) to various Projects.

Preparation of Daily Power tools work report and ready to collect for various projects

Reporting to the Store Manager/Store Keeper on a regular basis regarding the need/demand of items so that the future orders can be placed accordingly.

Ensuring that machines are kept tidy and away from direct sunlight.

Monitored the functioning of store equipment and reporting failures and breakdown to the Manager.

Making sure that the ready machines, are dispatched to the Construction sites on time.

In the Hotel Industry

•Taking food and beverage orders and serving guests • Dealing with customer concerns and complaints in an effective way • providing excellent customer service to ensure the continued high reputation of the restaurant assisting with training of new staff.

•Ensuring Order and hygiene of furniture in the restaurant.

Key Skills

Communicates well with a variety of different people at all levels.

Technical Skill: I am able to pick up new processes quickly and efficiently.

Decision Making: I have a good skill of effective decision making.

Team Work: I believe in team work & perform my best even if working alone.

Hard Work: I believe in hard work, punctuality and commitment.


Athletics and Cycling.

Travelling to a wide variety of Destinations.

Making new friends.


Fluent in English, Conversational in Hindi and Arabic.


Mr. Abdul Rahman AL Nader,

Logistics Workshop Manager,

AL Bandary Engineering, Logistics Department,


Mr . Mandrass Rai,

Store keeper and Document Controller,

AL Bandary Engineering, Logistics Department,


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