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Account Manager Sales

Hoboken, NJ
December 21, 2019

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Thomas J. Brown

Manchester, NJ *****732-***-**** •

Applications Engineer Sales Engineer

National Account Manager Fiber Optic Specialist

Operations executive, Fiber Optic Specialist, and Sales Engineer with extensive experience in the telecommunications industry. Proven success in managing outside plant, fiber optic, and head-end/central office operations. Accomplished in increasing overall sales and revenue growth. Plans and delivers projects within budget and deadline through strategic financial forecasting and budgeting. Sharp business and technical acumen. Knowledgeable in database design. Motivational and cross-functional leader with advanced problem solving abilities. Excellent verbal and written communications skills.

Highlights of Expertise

•Sales Engineering

•Vendor and Contractor Relations

•Customer Service Excellence

•Network Operations

•Project Management

•Onsite and Field Services

•National Account Management

•Budget and Finance Planning

•Troubleshooting/Technical Support

Career Experience

National Account Manager, KGPCo., Faribault, MN (2018 – 2019)

Covered all services and sales for the cable television industry across the eastern United States.

Covered all services and sales for the cable television industry across the eastern United States.

Sold over 5 million in product and services to MSO in Eastern US.

Secured and built new relationship throughout my territory.

Fiber Optic Specialist Application Engineer, Clearfield, Brooklyn Park, MN (2010 – 2018)

Delivered and managed sales and support services to customers in the northeast region. Key customers included MSO, Telecom, CLEC, and ELEC companies.

Sold several lines of fiber management products including optical jumpers, optical splitters, optical muxes and de-muxes, termination panels, outside and inside enclosures, optical racks, and microfiber and duct.

Singlehandedly drove up sales revenue in the territory from $400K to over $3M.

Successfully engaged customers in seeing the advantages and benefits of all company manufactured products.

Consultant Wi-Fi Engineer, Rightech Group, Staten Island, NY (2007 – 2010)

Managed all quality control processes for these large-scale Wi-Fi networks. Provided support to field personnel. Tracked and verified all quality control inspections and checks.

Designed and implemented quality test controls.

Built and configured a fully-integrated post-construction database of the Wi-Fi network.

Engineered and deployed the software for all Wi-Fi radios throughout the facility.

Senior Vice President Partner, Advanced Fiber Works (AFW), Clifton, NJ (2004 – 2010)

Oversaw operations for this provider of fulfillment resources for the telecommunications industry. Led all service development and implementation efforts. Planned and managed capital and expense budgets and assets.

Successfully planned and led several projects and teams. Performed financial forecasting and planned project budgets and roadmaps.

Significantly drove up annual sales by $3M over a period of only 18 months.

Designed and implemented all policies and practices for work on outside plant for the cable TV industry.

Previous experience as

National Account Manager • General Fiber Communications, Conshohocken, PA

Northeast Account Manager • Broadband Services Inc., Sparta, NJ

Fiber Optic Specialist Application Engineer • Antec/Arris, Norcross, GA

Head End Field Engineering Manager • Staten Island Cable (Cox-Time Warner), Staten Island, NY

Engineer Technician • Viacom, Hauppauge, NY


Certifications & Training

Certification of Technology for Technicians II, SCTE

Certification 0f Test and Measurements, Tektronix

Certification of Spectrum Analyzer and Sweep, Calan

Completed over 30 CEU credits of training and certifications

Memberships & Affiliations

Honors & Awards

Recipient of the first Field Operations Award, Society of Cable Telecommunication Engineers (SCTE)

Memberships & Affiliations

President, New Jersey Chapter, SCTE, 2001 – 2010

Board of Directors, New Jersey Chapter, SCTE, 1994 - Present

National Member, SCTE, 1987 – Present

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