Mexico City, CDMX
ZIP Code *****
Mobile phone number (Mexico) +52-55-357*-****
Mobile phone number (U.S.) +1-469-***-**** (TextNow)
WhatsApp and Telegram +52-55-357*-****
Bachelor’s Degree (BE) in Systems Engineering (SE)
Carlos Arturo Chavero Cruz
Marital Status: Divorced.
Age: 45 years old.
Date and place of birth: August 14th, 1974; Mexico City
Mexican Passport: G22059838 until 08/26/2026
U.S.A. Visa (B1/B2/BCC (Border Crossing Card)): 000********* until 09/26/2026
U.S. Visa (TN NAFTA Professional): M8255499 until 09/21/2018 (renewal in process)
Social Security Card: XXX-XX-9594
Colombia Visa: BB062643 until 05/26/2017
Canada (electronic Travel Authorization, eTA): J502730065 until 11/27/2021
Direct, lead and manage at Manager or CIO level with my personal working experience, abilities, knowledge and personal skills on mission-critical 99.999% (Five 9s) Six Sigma of HA (High Availability) environments, in the profit of the objectives of an international company and continue with my professional and academic development.
From 1996 to 2016 UVM, Universidad del Valle de México, Campus Tlalpan and Lomas Verdes; ITESM, Instituto Tecnológico y de Estudios Superiores de Monterrey, Campus Santa Fe, State of Mexico and Mexico City
CENEVAL, Testimony of Satisfactory Academic Performance
Diploma in Networks and Telecommunications
Diploma in Planning, Management, Evaluation and Control of Projects (Project Manager (PM))
Diploma in Project Management: Preparation for Project Management Professional Certification (PMBOK (Project Management Body Of Knowledge) Fifth Edition) (160 PDUs (Professional Development Units)), Project Management Professional (PMP)
Diploma in International Certification of Project Management Office (PMO) (96 PDUs (Professional Development Units))
From 08/2015 to up-to-date
Project Management Institute (PMI) (Member ID: 4245958)
PMI Mexico Chapter (Member ID: 4245958)
PMI Montreal Chapter (Member ID: 4245958)
Social Media Performance Manager (Volunteer PMI Mexico Chapter)
From 06/25/2018 to up-to-date Trojan Labor (assigned to different clients) (Support on-site Dallas, TX) Business: Construction.
From 09/08/2018 to up-to-date Heavy Equipment Doctor LLC (assigned to different clients) (Support on-site Dallas, TX) Business: Construction.
From 07/09/2018 to up-to-date Subway (Support on-site Dallas, TX) Business: Restaurants.
From 06/01/2018 to up-to-date Heart Of The House (assigned to Hyatt Regency) (Support on-site Dallas Fort Worth (DFW), TX) Business: Hospitality.
From 10/02/2017 to 04/23/2018 KrishCorp (without assignment) (Support remote Washington, DC) Business: Information Technology (IT).
Database Administrator (DBA), Subject Matter Expert (SME), Computer Systems Analyst
From 04/28/2015 to 09/04/2016 Morson International Human Resources Limited (last assign to Nokia Solutions and Networks (NSN) Colombia, Ltd. in Claro Colombia (Comcel S.A.)) (Support on-site Bogota, Colombia) Business: Telecommunications.
Database Administrator (DBA), Subject Matter Expert (SME), (OSS/Oracle Telecommunications Engineer)
Description and goals: Support, install and upgrade to Oracle Database 11g (220.127.116.11.0) & Oracle RAC (Real Application Clusters) 11g (18.104.22.168.0).
From 12/01/2014 to 02/10/2015 Blue Heron Consulting Corporation, S. de R.L. de C.V. (assigned to Organismo Público Descentralizado de Agua Potable y Drenaje (OPDM) (Municipal Water & Sewer System)) (Support on-site Tlalnepantla, State of Mexico) Business: Information Technology (IT).
Project Manager (PM) and Database Administrator (DBA) (Two assigned persons)
Description and goals: Support, install and upgrade to Oracle Utilities Customer Care and Billing (CC&B) version 2.3.1, Oracle Database 11g (22.214.171.124.0).
From 05/23/2013 to 09/25/2013 Ericsson Telecom, S.A. de C.V. (Support on-site Plano, Texas for Verizon) Business: Telecommunications.
Senior Support Engineer JS6 (Job Stage 6) (Six assigned persons)
Description and goals: Support to OSS-RC (Operations Support System, Radio and Core network) and ECDS (Ericsson Call Data Streaming) (Big Data).
From 02/01/2012 to 08/31/2012 Primus Human Capital, S.C./Alferza (assigned to Evolving Systems, Inc. in Telefónica (Movistar) Móviles México, S.A. de C.V.) (Support on-site London, United Kingdom) Business: Telecommunications.
Description and goals: Support and implementation on site of the Production and Pre-Production environments of the Mobile Provisioning Systems DSA (Dynamic SIM Allocation) and ADSU (Dynamic Assignment of Universal SIM) ((Tertio (Evolving Systems, Inc.) DA (Distributed Architecture) and NumeriTrack (OM (Order Management)) (NeuStar, Inc.) DI (Distributed Instance)).
From 09/05/2011 to 01/31/2012 PAECC de México, S.A. de C.V. (assigned to Huawei Technologies Co., Ltd.) (Support on-site Germantown, Maryland) (Military Cellular Network) Business: Telecommunications.
Description and goals: North LATAM Software Service Support to VMS (Voice Mail Service), Oracle Database Administrator (DBA).
From 11/24/2009 to 07/30/2010 Citibanamex, Banco Nacional de Mexico, S.A.; Citi Group. (Support remotely Costa Rica) Business: Financial.
Engineer Intermediate Analyst (SAS) Application Support Services (One assigned person from Oracle and Two from internal personnel)
Description and goals: Administration and Tuning of Oracle Databases 10g and Sybase 12.5. National, Latin American & Caribbean (LAC) of PeopleSoft Enterprise: Supply Chain Management (SCM), PeopleTools and BEA Weblogic (Application Server) (Oracle).
From 09/01/2003 to 03/06/2009 Telcel, Radiomóvil DIPSA, S.A. de C.V.; CARSO/América Móvil Group. Business: Telecommunications.
Operations and Maintenance (O&M) Analyst Network/Security Operations Center (NOC/SOC/GNOC/GSOC)
Operations and Maintenance (O&M) Analyst Systems Implementation
Operations and Maintenance (O&M) Analyst Database Tuning (Two assigned persons from Infomedia)
Description and goals: Administration, Tuning and Migrations (Database Administrator (DBA)) of Oracle, TimesTen, SQL Server and Sybase.
From 04/15/2002 to 01/15/2003 Outsourcing de Nómina, S.A. de C.V. (assigned to Gillette de México, S.A. de C.V.) (Payroll) Business: Manufacturing.
Description and goals: Support to Applications, Servers, Networks and Enterprise Resource Planning (ERP) (SONHAR, Human Services): Human Resources (HR) & Payroll modules.
From 12/17/2001 to 02/24/2002 Instituto Nacional de Cardiología “Ignacio Chávez”. (Hospital) Business: Healthcare.
Structured Cabling Technician
Description and goals: Structured Cabling Installation (Cat 6), (AMP NETCONNECT) (Tyco Electronics, Ltd.) (TE Connectivity, Ltd.), Powder-actuated tool (HILTI, Inc.).
From 09/01/2000 to 10/01/2001 ECCO Servicios de Personal, S.A. de C.V. (assigned to Schneider Electric México, S.A. de C.V.) Business: Manufacturing.
Social Service and Professional Practice (Intern)
Description and goals: HTML Programming to Internet, Intranet and Extranet Corporative Website, MS Access Databases and Administrative Support.
From 05/01/1993 to 08/22/2004 DGRCRS, Dirección General de Reclusorios y Centros de Readaptación Social. (Federal Prison) Business: Government.
Human Rights Supervisor
Human Rights Coordinator (Four assigned persons)
Description and goals: Coordination of Human Rights Supervisors on the Information and Complaints Modules and supervision of perimeter security and cyber security (Hardening).
Spanish, English and French
Professional Training Oracle University
Oracle Database 12c Implement Partitioning, Oracle Enterprise Manager Cloud Control 12c Advanced Configuration Workshop, Oracle Enterprise Manager Cloud Control 12c Install & Upgrade, Oracle Database 12c Install and Upgrade Workshop, Using Oracle Enterprise Manager Cloud Control 12c, Oracle Database 12c Administration Workshop, Oracle Database 11g Data Guard Administration, Oracle Database 11g RAC Administration, Oracle Database 11g Performance Tuning, Oracle Database 11g New Features for Administrators, Oracle Database 10g Backup and Recovery, Oracle Database 10g Security, Oracle Database 10g Administration Workshop I & II, Oracle Database 10g Introduction to SQL, Shell Programming for System Administrators and Perl Programming (Sun Microsystems)