Heather Allmendinger

Boyertown, PA

ada4ct@r.postjobfree.com

484-***-****

Work Experience

Business Manager

Hammond Group, Inc - Pottstown, PA

January 2013 to Present

Assist with day to day production operations -Procure office supplies - Evaluate vendors periodically to determine best pricing - Review invoices and statements for discrepancies - Coordinate plant Environmental, Health, and Safety program - Plant Human Resources liaison.

Customer Service Manager

Wal-Mart Stores, Inc - Pottstown, PA

November 2011 to March 2013

Improved customer relationships by handling inquires, complaints, and recommendations.

Administrative Assistant

Sacred Heart Villa - Laureldale, PA

March 2011 to June 2011

Managed Department of Public Welfare regulations for the facility - Administered human resources

- Controlled non-medical resident in take process - Maintained and developed relationships with residents, visitors, and staff.

Director, Financial Development

American Red Cross, Berks County Chapter - Reading, PA September 2006 to April 2009

Spearheaded funding for chapter - Organized fundraising events that raised awareness of organization's mission and services - Supervised two direct reports and over 40 volunteers Education

Masters of Business Administration in Marketing

Alvernia University - Reading, PA

Skills

• Database management

• OSHA 30 (2 years)

• Budget

• Human resources

• Forecasting

• Database

• Communications (10+ years)

• Interpersonal Skills (10+ years)

• Management (8 years)

• Microsoft Office (10+ years)

• Strategic Planning (2 years)

• Business Development

• Outlook

• Marketing

• Data Entry

• Sales

• Excel

• accounting

• Payroll

• ERP (7 years)

• Quickbooks

Assessments

Human Resources Skills: Recruiting — Proficient

March 2019

Managing the candidate sourcing and selection process. Full results: https://share.indeedassessments.com/share_assignment/jehf-j4fjqvcsqzh Customer Service Skills — Highly Proficient

December 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/p-xblw6-0ffhfbkz Management & Leadership Skills: Planning & Execution — Highly Proficient September 2019

Planning and managing resources to accomplish organizational goals. Full results: https://share.indeedassessments.com/ share_to_profile/2adbd9dff7b37ad22d63faeb0b7db30eeed53dc074545cb7 Supervisory Skills: Directing Others — Proficient

September 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: https://share.indeedassessments.com/ share_to_profile/7e3b40fb4c9af0dad7b82ca683f22759eed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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