Room service server
Resume:
JOHN PAUL G. ALCALDE
Paradise view *, **th floor, room 1107, al barari residence, Dubai 00000
(C) +971********* / *************@*****.***
LINKEDIN: https://www.linkedin.com/in/john-paul-alcalde-7766b0197
PROFESSIONAL SUMMARY:
Almost 4 years of experience in food and beverage industry, combined experienced in 4 diffirent Hotels in the Philippines and now Dubai. Previous position as a Banquet Waiter, Busboy, Dining Waiter and Room Service Server.
SKILLS:
Organized and efficient server, Flexible schedule capability, Committed team player, Time management, Quick problem solver.
WORK HISTORY:
OCTOBER 2018 - PRESENT
ROOM SERVICE WAITER Rixos Premium Dubai Jumeirah Beach Residence The Walk - Dubai
Delivers guest food orders in a timely manner.
Checks completed orders for accuracy and quality.
Communicates options for removal of trays, responds to request for tray removal according to established time standards, and accurately closes guest checks.
AUGUST 2016- APRIL 2018
DINNING WAITER/ ROOM SERVICE L’fisher Hotel Bacolod, Negros Island Region
Consistently provided professional, friendly and engaging service.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Immediately reported accidents, injuries or unsafe work conditions to manager.
Inventoried and restocked items throughout day.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
FEBRUARY 2015 – JULY 2015
BUSBOY/WAITER Hyatt City of Dreams Manila Parañaque, NCR
Consistently provided professional, friendly and engaging service.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
OCTOBER 2014 – MARCH 2015
BANQUET WAITER Waterfront, Manila Pavilion Ermita, Manila
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Assisted co-workers whenever possible.
Upheld highest standard for cleanliness of glass and silverware.
EDUCATION:
GRADUATED - October 11, 2013
Bachelor of Science: Hospitality Management
La Consolacion College - Bacolod, Negros Occidental, Philippines
CERTIFICATIONS:
(HACCP) Hazard Analysis and Critical Control Points Certification - 2017
Certification: Wine Familiarization and standard procedure – 2017
SIRB (fire fighting and Elementary First Aid Certification) - 2018
REFERENCES:
EMA NUELLA PIGAR – L’FISHER HOTEL (RESTAURANT SUPERVISOR)
LEA BALDOVINO - RIXOS PREMIUM DUBAI JBR (IRD TEAM LEADER)
MARIA BEE APOSTOL - L’FISHER HOTEL (HUMAN RESORCES MANAGEMENT)
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