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IT support technician

Qibla, Kuwait City, Kuwait
December 25, 2019

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Mobile no: +965-********

Career objective

To contribute to a highly professional, skill-oriented environment, conduct my duties and responsibilities with sincerity, and to work in functional areas where my capabilities and skills are best explored. Academic profile

● State board of Secondary school Education at zphs high school Previous experience

● 1 year working as RSE in telecom field (Telenor) India From 2009-2010

● 1 year experience in data entry field. (India) from 2010-2011

● 1 year in Call Center Agent Kuwait in subway from 2012-2013

● Presently working as IT Support technician in subway restaurants from 2013 to update.


1. Configuring & Troubleshooting of Networks, Computers, Laptops, Printers, Finger Print Machine,

Familiar with Point of Sale and also Touch Products IRTouch 2. Managing Call center systems and maintaining Avaya telephone line and configuring IP Avaya telephones.

4 Responding in a timely manner to service issues and requests. 5 Monitoring and maintaining computer systems and networks. 6 installation software and operating systems, upgrading computers. Computer Skills:

Diploma in Hardware and Networking

MS Office, photoshop, Adobe reader,

Operating Systems: windows 2000, Windows XP, Vista, Windows 7, Windows 8, Windows 10

6 years experience in IT Tech Support


Experience in desktops of all brands and Point of Sales Machines PAR, PARTNER, E-POS, HP POS etc.

Professional Training and Certification

● Diploma in Hardware and Networking

● Diploma in Computer Applications

● Familiar with All Operating Systems, win 10, win 7, win xp

● Familiar with all Office Software’s

● Type writing Skills Lower (45 Strokes per Minute) Communication Skills

Languages Read Write Speak

English excellent excellent excellent

Hindi excellent excellent excellent

Telugu excellent excellent excellent

Arabic basic basic basic

Personal profile Name : Mohammed jalaluddin

Father’s name : Mohammed jamaluddin

Date of birth : 02-june-1985

Sex : male

Marital status : MARRIED

Languages known : Telugu, English, Hindi, Arabic

Nationality : Indian

Permanent Address : H-no 4-2-50

: Near Dhobhigally

: Sircilla Dist. Karimnagar,

: Telangana – 505301.

Passport Details

Passport Number : T2802868

Date of Expiry : 22-03-2029

Civil Id Details

Article : “18” transferable

Civil Id No :285*********

Date of Expiry :13/4/2020


I hereby declare that the above mentioned particulars are true to the best of my knowledge and belief.


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