Manager Training

VIRGINIA CASTILLO

Current Location:

Ilang-Ilang St. San Nicolas, Floridablanca, Pampanga

Mobile No: +639*********

Date of Birth: July 29, 1977

Email Address: **********@*****.***

SUMMARY OF PROFESSIONAL QUALIFICATIONS

MNC experienced HR professional with expertise in human relations

Extensive background in staff recruitment, On-boarding and Off-boarding

Performance Management

Coaching and Mentoring

Training and Development

Employee Engagement

Administration

TOEIC passer

PROFESSIONAL EXPERIENCE

•OSH Compliance / Employee Engagement /Managing Head (San Fernando, Pampanga)

LausGroup Holdings, Inc.

August 01, 2019 – present

Responsible in creating a comprehensive and sustainable employee - engagement strategies.

Work with senior leaders to develop strategies and demonstrable links between engagement and their strategic goals.

Leverage events to create and sustain dialogue around engagement.

Participates as committee head in various company events / projects.

Establish mechanism and strategy to engage employees.

Establish charity partnership programs and develop relationships with key business contacts within partners.

Act as the main point of contact in the community and different LGUs.

Manages and monitors scholarship programs and scholars.

Ensure compliance with DOLE – OSH and DENR requirements for all dealerships and support offices.

•HR Manager (Libis, Bagumbayan Quezon City)

Lubwell Corporation

November 01, 2018 – June 18, 2019

Develop and implement HR strategies and initiatives aligned with the overall business strategy

Bridge management and employee relations by addressing demands, grievances and other issues

Manage the recruitment and selection process

Support current and future business needs through the development, engagement, motivation and preservation of human capital

Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

Nurture a positive working environment

Oversee and manage a performance appraisal system that drives high performance

Maintain pay plan and benefits program

Assess training needs to apply and monitor training programs

Report to management and provide decision support through HR metrics

Ensure legal compliance throughout human resource management

•Assistant HR Manager (Clarkfield Aviation Complex, Pampanga)

Lubwell Corporation

April 23, 2018 – October 31, 2018

Manage the day to day HR and business operations of five companies in Clark, Pampanga

Manage company staff, including coordinating and supporting the recruitment process

Handles Onboarding newcomers to the company

Determines suitable salaries and remuneration

Provides the necessary support systems for payroll requirements

Develops adequate induction and training

Supports employee opportunities for professional development

Manages succession planning of staff

Assists with the performance management and review process

Performs other related duties as required.

•English Programme Teacher (Tharae Sakhon Nakhon,Thailand)

Saint Joseph Thare School (www.sjtthare.ac.th)

May 15, 2017 – March 9, 2018 (2 terms)

Responsible in handling English and Science classes with the assigned group of students.

Evaluate and monitor individual progress of the assigned students and submit students’ evaluation to the Program Head.

•Human Resources and Administrative Supervisor (Abu Dhabi, UAE)

Speedy International (www.speedyservices.com)

April 05, 2015 – February 20, 2017

HUMAN RESOURCE TASKS:

Recommend and execute annual staff development plan for both Onshore and Offshore Staff.

Recommend and execute policies, procedures, rules, regulations for employees in compliance with UAE and UK Labour Laws.

Review and update all human resources policies to meet the organization’s needs.

Plan and facilitate HR activities in the team: contract, recruitment, employee relation.

Develop job descriptions for current/new positions in consultation with Hiring Managers.

Maintain current organizational chart and current staff contact list.

Assist and monitor the progress of job planning and performance management.

Provide coaching and training to direct staffs on HR & Admin functions and procedures.

Establish and maintain relations with government, labor union and other related personnel stakeholders.

Monitor employee time sheets and leave requests.

Supports the procedures relating to personnel or staffing issues.

Assist Director of Operations in planning and facilitating transfers through demobilization plan, mapping the surplus staff with current and future requirements and ensure timely demobilization / rotation to avoid idling cost.

Execute exit interviews at the time of separation, Initiation of employee clearance of the respective domain.

Manages the day to day Recruitment operations.

Organize and manage the delivery of trainings and individual development programs.

Prepare Annual Training Calendar in coordination with department heads.

Manage the HR petty cash and monitor PRO expenses.

ADMINISTRATIVE TASKS:

Manage office equipment and infrastructure to ensure a well-running office.

Responsible for the overall running of the reception operation.

Ensure logistic arrangements including flights reservations, hotel and vehicle arrangement for Project Staffs, Visitors/Partners, Consultants, volunteers and interns are followed.

Ensure and monitor the timely procurement of stationery for staff and meetings/workshops and assets of the office.

Prepare correspondence, memos, reports, presentations, and emails to local counterparts or other related offices or agencies in relation to the office operations.

Assist in preparing different company - wide events.

•HR GENERALIST (Abu Dhabi, UAE)

Descon Engineering (www.descon.com)

April 29, 2012 – April 04, 2015

RECRUITMENT:

Manages the day to day Recruitment operations of the Business Support Division.

Identify staff vacancies, interview and endorse shortlisted candidates in coordination with respective Department Heads.

Serves as the link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Assists PRO on visa applications, cancellation and other labour related works.

HR OPERATIONS:

Assist HRBP in planning and facilitating transfers through demobilization plan, mapping the surplus staff with current and future requirements and ensure timely demobilization to avoid idling cost.

Execute exit interviews at the time of separation, Initiation of employee clearance of the respective domain.

Prepares Quarterly and Annual Reports, Monthly Head Count Report, Nationality Break –up Report, Exit Interview Report, Daily Functional Report and other reports as and when required by DHQ / Management.

TRAINING AND DEVELOPMENT:

Identify training and development needs within the organization through job analysis, appraisal schemes and regular consultation with the department heads.

Organize and manage the delivery of trainings and individual development programs.

Prepare Annual Training Calendar in coordination with department heads.

Strict adherence to QMS policy from a training documentation standpoint.

Develop measuring tools along with department heads to evaluate the training effectiveness.

Ensure the smooth and effective functioning of training events.

Summarizing evaluation reports for trainings and providing outcomes to all stakeholders.

Producing training materials for in-house courses and maintains all the required training records based on QMS for the auditing.

Ensure the quarterly reports distribution to all the departments to have their track on their planned training programs and reminders to follow up to get the entire scheduled training plan completed.

Issuance and tracking of training certificates.

Ensure that orientation program for every new employee is properly executed (including 1-day orientation sessions as well as 1-week induction plan).

ORGANIZATIONAL DEVELOPMENT:

Assist HRBP in developing and revamping company policies, procedures, formats and systems related to Human Resource and act as a consultant of company policies to facilitate all employees of the company.

Assist HRBP in preparing different HR related manuals (employee handbook, Performance Management Guide etc.) on need basis.

Assist HRBP in different internal and external HR practices related surveys to improve company policies and procedures and to bring changes at organizational level.

TALENT MANAGEMENT AND EMPLOYEE ENGAGEMENT:

Facilitates and delivers awareness sessions on Appraisal Management System and 360-Feedback System to site employees.

Improved employee morale by conducting HR Clinic, Employee Site Forums and company social events.

Accountable for university relation programs and Trainee Engineers rotation / mentorship programs.

•HR and ADMINISTRATION EXECUTIVE (Dubai, UAE)

Tanseeq Wedding & Parties Organising (www.tanseeq.com)

Fasateen Fashion House

February 16, 2010 – April 30, 2012

Managed the day to day HR operations of the five companies.

Identified staff vacancies, recruit, interview and select applicants.

Administered compensation, benefits and performance management systems

Served as the link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems

Handled employee orientations and career development.

Created, developed and implemented policies and documentation.

Assisted PRO on visa applications, cancellation and other labour related works

Looked after the requirements of each department

Kept a close watch on all the duties being performed by each department.

Delegated responsibilities to the other staff members.

•HR GENERALIST (Dubai, UAE)

Sun Engineering & Contracting Co. LLC (www.sunengg.ae)

August 9, 2008 – January 30, 2010

Responsible for all HR aspects in the company.

Responsible for recruitment, staff orientation, staff relocation, training and development and performance coaching.

Oversight of all aspects of staff performance, performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures in accordance with company rules and regulations and UAE labor laws.

Established training programs for staff with regards to all aspects of workplace performance and professional development.

•HR CONSULTANT (Cebu, Philippines)

NCR Corporation (www.ncr.com)

July 23, 2007 – July 4, 2008

Responsible in providing day to day HR consultancy that adheres with Sarbanes Oxley Standards to a designated population (entire Software Division) composed of Three Software Department Managers, Sixteen Software Team Leaders and One Hundred Sixty-Eight Software Engineers and Software Testers.

Provided support in promoting the corporate image and culture building of Cebu facility focusing on the following areas such as Talent Management Program, Retention Strategy, Leadership Recruitment and People Development.

•STAFFING CONSULTANT (Philippines & Singapore)

NCR Corporation (www.ncr.com)

September 04, 2006 – July 22, 2007

Drives the entire recruitment process for Philippines and FSD Group for Singapore.

Consults with Hiring Manager on hiring strategy that adheres to Sarbanes Oxley requirements and standards.

Works with Hiring Manager to validate identified competencies and skills needed for the opening as available in the marketplace.

Matched Candidates to requisitions.

Presents Hiring Manager with qualified external Candidates.

Managed /accountable for requisition portfolio of 60-80 openings.

Tracks current openings and their progress to closure directly via the Staffing Reporting System or via the Staffing Coordinator / HRSC (Human Resource Service Centre – based in Singapore)

Managed the pipeline flow of Candidates.

Prepared offer letters for Applicants.

Delivers approved offers to Applicants.

Ensures Orientation & Assimilation activities are initiated for New Hires.

Works with Hiring Manager and Human Resource Consultant on each offer package development.

Champions diverse candidates to broaden/strengthen NCR’s representation.

•REGIONAL HR SPECIALIST (Cebu and Manila, Philippines)

P.J, Lhuillier, Inc. (Cintre’e Management Services, Inc.,) (www.cintree.com)

March 01, 2005 – September 02, 2006

Responsible for performing administrative support and technical assistance in the delivery of human resource services specifically employee benefits which designed to attract, retain, and motivate employees

Responsible in ensuring the recruitment and hiring of all staff requirements are met on schedule

Conducts New Hire Orientation

Monitor employee performance in coordination with Department Managers

•MANPOWER PLANNING and RECRUITMENT SPECIALIST (Cebu and Manila, Philippines)

P.J, Lhuillier, Inc. (Cintre’e Management Services, Inc.,) (www.cintree.com)

February 26, 2002 – February 28, 2005

Responsible for the implementation of an effective recruitment, selection and placement program to ensure that the most qualified applicant for the position is hired.

Responsible for monitoring the staff requirements from Leadership Role to Rank and File Role

Conducts local hiring, jobs fairs

Responsible in monitoring personnel movements, and processing requests for personnel and employee administration.

Works with Human Resource Manager on each offer package development.

•CLINICAL PSYCHOLOGIST STAFF (Cebu, Philippines)

Southwest Educational and Development Academy (Southwestern Hospital)

November 07, 2000 – March 15, 2001

Responsible in handling group discussion with the center’s patients

Conduct one on one counseling as well as family therapies

Evaluate and monitor individual progress of the assigned patients and submit progress evaluation to the Center Director

•GENERAL ADMINISTRATIVE ASSISTANT (Cebu, Philippines)

The Professional Group

February 14, 2000 – October 31, 2000

•WORKING STUDENT (Cebu, Philippines)

Bidlisiw Foundation Inc. (Non-profit Organization)

July 18, 1997 – August 31, 1998

WORKSHOPS / ONLINE CLASSES

FORECOURT AND OPERATIONS PROCEDURES

October 11, 2018 – PETROGAZZ, Clark Pampanga

LEADERSHIP SEMINAR FOR THE LEARNING ORGANIZATION

September 18 – 19, 2018 – Legend Hotel, Mandaluyong

ETIQUETTE FOR EXCELLENT CUSTOMER SERVICE

September 2015 – Speedy International Main Office, Abu Dhabi

PRESENTATION SKILLS - Presenting with Impact and Conviction

June 2015 - Cristal Hotel – Abu Dhabi

UAE LABOUR LAWS

October 2013 – Descon Engineering, Abu Dhabi

LABOUR AND HUMAN RIGHTS WORKSHOP

April 2009 – UAE Ministry of Labour – Intercontinental Hotel, Dubai, UAE

HUMAN RESOURCE MANAGEMENT

August 2008 - Dubai Institute of Business Management

RETAINING VALUED EMPLOYEES – HARVARD MANAGE MENTOR

September 2007 – NCR University (Global Learning)

HUMAN RESOURCE DEVELOPMENT – (HRCI/PHR)

September 2007 – NCR University (Global Learning)

SELECTING THE BEST APPLICANT

January 2007 – NCR University (Global Learning)

PERFORMANCE MANAGEMENT TRAINING for MANAGERS

January 2007 – NCR University (Global Learning)

RECRUITMENT AND SELECTION (HRCI/PHR)

December 2006 – NCR University (Global Learning)

HIRING – HARVARD MANAGE MENTOR

October 2006 – NCR University (Global Learning)

CONDUCTING EFFECTIVE INTERVIEWS

October 2006 – NCR University (Global Learning)

STAFFING & RECRUITING AT NCR

September 2006 – NCR University (Global Learning)

STRATEGIC HUMAN RESOURCE MANAGEMENT

May 2006 – Sarrosa International Hotel, Cebu City

SPECIAL COURSES

Executive Coaching Program (February 20, 2019 – September 02, 2019)

The Rizal Academy for Innovation and Leadership

Ortigas Building, Ortigas Avenue,Ortigas Center, Barangay San Antonio, Pasig City

Human Resources Management (August 2008)

Dubai Institute of Business Management

DIBM II Floor ABK Building, Dubai, United Arab Emirates

WORKERS INSTITUTE ON LABOR LAW (November 2005)

U.P Solair, U.P Diliman, Quezon City

EDUCATION

Master of Arts in Industrial Psychology – Incomplete

University of San Jose Recoletos – Main Campus

Magallanes St., Cebu City Philippines

Bachelor of Arts Major in Psychology (March 20, 1999)

University of San Jose Recoletos – Main Campus

Magallanes St., Cebu City Philippines

References will be furnished upon request.

Willing to travel and relocate anytime.

Contact this candidate