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Manager Program

Durham, NC
$15 Hour
December 25, 2019

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Durham, North Carolina ***** H: 919-***-****


Retiring Police Officer with proven law enforcement operational skills, plus a strong background in administrative assignments in program and project management. Performance-oriented, fearless and creative, I have excellent conflict resolution skills, and deep experience with building partnership and consensus among diverse stake-holders. SKILLS

Program Management

Scheduling proficiency



Analytical problem solving

Operations experience

Project coordination

Standard operating procedures

Program development


Background Investigations


1999 to Current Police Corporal

Acting Police Patrol Sergeant, District 5

Police Administrative Corporal, Office of the Chief City Of Durham Durham, North Carolina

Demonstrated an ability to respond quickly and correctly in exigent circumstances during response to police and emergency calls

Evaluated information and evidence for validity and admissibility and provided testimony during administrative and criminal court hearings.

Supervised a squad of 10 patrol officers, including scheduling, training, coordination and discipline. I provided supervisory quality control by reducing process gaps and promoting productivity and accuracy.

Provided community-oriented police services to improve quality of life.

Conducted background investigations of police recruits.

Planned and facilitated major departmental special events within budget.

Monitored program activities, processed data, and presented reports to the Executive Command Staff.

Program Manager for body armor, access control, accreditation and fleet.

Construction and maintenance management team member. for a $2.5M HQ deferred maintenance project and several substation acquisitions/upfits Performed research, testing and development for systems and equipment

Served as Acting Accreditation and Fleet Manager 06/1985 to 09/1996 Assistant Manager

Handy Andy’s Convenience Store Rougemont, North Carolina

Trained and provided team leadership to deliver outstanding customer service, which boosted customer satisfaction ratings.

Mentored staff to enhance their skills and achieve daily targets,

Performed all operational roles, including Cashier, Stock Clerk, and Beverage Manager

Enhanced sales by implementing merchandising and promotional improvements.

Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands

Maintained inventory accuracy


06/1994 Durham Technical Community College Durham, NC Studied Criminal Justice

09/1995 Durham Technical Community College Durham, NC Basic Law Enforcement Training Certification

07/1996 Durham Technical Community College Durham, NC Detention Officer Certification


As Acting Accreditation Manager I was responsible for assuring departmental compliance with 600- plus international police standards by drafting written directives, educating all levels of the organization as to the elements of the standards, and collecting and presenting proof of compliance with each standard. As Facility Management team member, I assisted in locating suitable properties, negotiating lease terms, designing space, creating scopes of work and overseeing construction and contracting and facilitating moves of equipment and personnel. As Secondary Employment Coordinator, I coordinated compensated off-duty employment for 500+ officers of all ranks. This is a $7.2M program that entails scheduling and monitoring hundreds of job requests and ensuring that officers comply with general orders and standard operating procedures. As Acting Fleet Manager, I was responsible for the operation, equipping and maintenance of 400 vehicles.

I managed the Body Armor Program for 500 plus officers which involved writing specifications, coordinating bids, and managing issuance, The Access Control program involved management of all electronic and mechanical devices and systems throughout departmental facilities. I conducted staff studies and presented executive summaries and reports on the following: L.E.D. light bars, alternative pursuit-capable patrol vehicles, public surveillance. staffing allocation, electronic impulse weaponry, gunshot detection, and digital file management for evidence.

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