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Store Manager, Office Manager, Operations Manager, Administration

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
December 24, 2019

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Varghese T Ouseph

Manager - Operations and Administration.


Dubai, United Arab Emirates

Valid UAE Driving License

Seasoned management professional, expert in steering innovative strategies that serve to generate revenues, build dynamic teams, and deliver ‘red carpet’ customer service to an increasingly demanding public. “Leading from the front” management style has been the catalyst for restoring morale, resurrecting damaged client relationships, and instituting the type of transparent communication channels that build and sustain trust. Cited throughout career as a creative problem-solver, and calculated risk-taker; a change agent skilled in exposing and producing solutions, and shaping the future of business. Growth-focused, and inspired by the power of teams to deliver results.


Leadership Supervision Problem Resolution Strategic Planning and Growth Purchase Office Administration Organizational Management Financial Management Client Relationship Management Contract Negotiations Employee Supervision Performance Analysis Customer Relations WORK EXPERIENCE

Operations Manager – Purchase and Administration

“Emirates Steel Wool Mfg. Est. Abu Dhabi, UAE (Manufacturing a variety of products like Steel wool, pot scourers, mattresses, sponges etc.)

08/2018 – present


Control and manage the all production raw material purchases like chemicals, staple fibers and different trading items from Asian and European Countries.

Coordinate with production managers and store keepers to keep the MOQ for the non- interruptible production. Interviewing and training for the selected candidates for Junior Secretaries and Clerks. Weekly and monthly report to the Directors and advice the required changes. All correspondence between suppliers and overseas customers. Import and export documentation, arranging customs clearing. Internal auditing for the ISO standards

Coordinate with accounts for supplier’s payment and collection from the dealers Prepare weekly report for MD for purchase schedule and stock reports and production status. Group Operations Manager

“Deans Group” Fujiya Import & Export FZC (Japanese Food Stuff & Kitchen wares and Japanese Restaurant)

05/2012 – 07/2018


Control and manage the warehouse, supermarket, Japanese Restaurant. Import and export activities and the all-round Maintenance and controlling the logistics.

All documentation works for Government Offices like municipality license, permits and labour and immigration works. Screening the CV’s for showroom staff and restaurant staff and interview and training for the POS and Merchandising in shop Weekly and monthly report to the Directors and advice the required changes. All correspondence between suppliers and overseas customers. Import and export documentation, arranging customs clearing. Office Administration, salary distribution, sales commission calculation and distribution, bank jobs. Accounting work Based on Tally ERP 9, petty cash, payment to the suppliers, credit control and yearly budget. Discuss with auditors and submit final accounts for audit. Manage the personnel of Warehouses and shops, a weekly visit to warehouses for audit, stock control, sales coordination and delivery arrangement from the warehouse.

Prepare weekly report for MD for cash flow and sales and purchase. WORK EXPERIENCE

Office Manager & Executive Secretary

M/s Dutco Balfour Beatty LLC / BK Gulf LLC (Civil and Marine Construction and Electro Mechanical) 04/1996 – 04/2012


Provide administrative support to both Senior staffs & managers. Directly report to the Divisional Managers & coordinate with all departments. Conduct interview for site secretaries and documentation clerks and train them for the documentation and site procedures. Screen telephone calls for the Divisional Managers and other Section Managers. Selecting the candidates for Site secretaries and documentation clerks positions and train them as per the company policy to meet the filing and letter formatting for the sites as per the consultant’s and clients requirements. Prepare tender BOQ, and help the estimation department for final tender pricing and forwarding to the Consultant's or Client's in a stipulated time period.

Prepare adequate filing system for the different division with an easy access to the concerned. Make and record appointments. Receive and process incoming and outgoing mails.

Do business correspondence on behalf of the organization. Store and retrieve data on computers.

Prepare agendas / programs for meetings.

Organize business itineraries travel arrangements & hotel bookings. EDUCATION

MBA, specialized in FINANCE AND HR

Madurai Kamaraj University

B.Com Graduation

Calicut University


Integrated Management System Internal Audit Training Course Conference/Issuer of the certificate

ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007. TECHNICAL SKILLS

MS Office MS Word, Excel, Power Point, MS Project Accounting Apps Tally & ERP-9

& Access


English Hindi/Urdu

Tamil Malayalam



Available upon request.

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