professional with proven
ability in leadership,
analysis, compliance and
Effective assumption of leadership duties in absence of manager.
Proven integrity and reliability in supporting occupational health and safety of employees.
Ensure proper training for all employees.
Acknowledge language barriers and ensure training is accommodated.
Proactive approach to leadership and communication towards teams.
Integral in organizing Grand Openings and fundraisers.
Recognition for superior performance through Merit promotion.
38-52013 RR 215
Sherwood Park, AB
Customer Service Associate
Spirit Quest Liquor April 2015 – Present
Laughing Llama 2016 – 2018
Assist customers with inquiries and requests.
Maintain custody and integrity of cash and point of sale transactions.
Ensure accuracy of product sale and inventory.
Wal-Mart Supercentre November 2007 – June 2014
Liaise and communicate with Regulatory Bodies.
Ensure proper communication to associates regarding compliance to regulatory rules.
Perform audits, prepare and report audit findings to store manager and management team.
Participate as a permanent management member to the Joint Occupational Health and Safety committee.
Responsible for accurate WCB files and claims.
Supervise the Associate and Customer claim process.
Prepare and deliver monthly accident trend analysis report to store associates, district and regional office.
Provide support in driving sales by ensuring effective merchandise presentation, accurate and competitive pricing, proper signage and accurate inventory levels.
Recruit, train and develop hourly associates.
Direct and guide on execution of company programs and strategic initiatives.
Proactive leadership to support the company’s open-door policy.
Wal-Mart 1993 - November 2007
Minor Football Volunteer
Ardrossan Bison’s High School 2009 – Present
Bachelor of Education
Camrose Lutheran College 1988 – 2000
Available upon request.