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Customer Service Social Media

Chicago, IL
December 19, 2019

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Daniel Ptaszek

***** **** **. ******, ******** **448


Qualifications Summary

Self-motivated and highly reliable university graduate positioned to contribute strongly to administrative service and operations while demanding an exemplary work ethic.


Joliet Junior College

Associate Degree – Business

Governor’s State University

Bachelors of Business Administration - Human Resources

Olivet Nazarene University

Enrolled in their Human Resource Masters Degree program

Key Strengths: Contributor in positive and productive work environments and team morale. Learn and apply new work methods, procedures, and policies. Able to multitask and detailed orientated in all tasks. I have the following skills to offer your organization such as excellent written and oral communication skills, computer, interpersonal, problem solving, time management, active listening and communication skills. I also provide excellent customer service to all.

Payroll: Exposure and hands on experience using Clockwork payroll system for a major university system. Occasionally assist in processing hourly, non exempt and union time sheets for staff.

Human Resources: Filing and organizing employee files for surprise audits by joint commission. Access HRIS system in Banner financial system for human resource information.

Customer Service: Able to utilize math skills, team orientation, to ensure provision of high-quality customer service within fast-paced retail environment. Possess a solid work ethic as Sales Associate for busy retail store, merchandised displays, restocked shelves, and tidied store.

Organization / Computers: Time-management and organizational abilities, Coursework in Information Technology, Management Information Systems and Business Communications which can ensure organizational efficiency and Technical proficiencies also includes Microsoft Office Suite, social media.

Recognitions: Numerous manager and peer job recognitions. Most recent was for companies “White Glove” award given as top store in company


University of Illinois at Chicago, Chicago, Illinois 60612 January 2019 – Present

-Extra help volunteer in the Physical Therapy dept., assisting in processing bi-weekly payroll on an as needed basis. Human resource helping organize and maintaining employee files with current/updated materials for outside audits.

Meijer, Homer Glen, Illinois, 60491 October 2014 – Present

-General Merchandise Clerk maintaining proper inventory levels along with 5 years of outstanding customer service. Cashiering on as needed basis.

Kmart, Homer Glen, Illinois 60491 March 2013 – May 2014.

-General Merchandise Clerk – Maintain inventory levels for product sales and providing a positive customer experience.

Past Volunteer Activities: Marley Church School Group Leader

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