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Logistics and Warehouse Manager

Dubai, Emirate of Dubai, United Arab Emirates
December 19, 2019

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Mobile: 009**-**-*******


Seeking assignments in warehouse management, supply chain management and logistics with a reputable organization preferably in United Arab Emirates. PROFILE SUMMARY

o A seasoned professional with 15 years of experience in warehouse management, supply chain management and logistics, inventory management, shipping, export & import. o Skilled in devising efficient logistics management system to ensure delivery of the goods or shipments as per committed timelines and cost along with ability in framing costing and proposal for logistic solution.

o Excellence in addressing operational issues, resolving performance bottlenecks and achieving desired objectives

o Experience in planning and monitoring receipt, storage, return of unsold stock, inventory control and transactions between inward and outward raw-materials o Demonstrated acumen in ensuring highest level of operational effectiveness and quality parameters as well as significantly driving continued improvement environment o Excels in supporting specific customer service operations for rendering quality services by resolving customer complaints on performance bottlenecks with skills in maintaining healthy relations with all clients and vendors

o Astuteness in monitoring control of stores people at various sites for receiving, issuing of materials / materials available / materials to be ordered, etc. o Acknowledged for integrity, high professional standards, “big-picture” vision and sensitivity to deliver projects within the committed time & cost parameters o Worked with the budget officer to ensure spend plans are incorporated into annual operation plans to purchase required equipment

o A sound leader with strong interpersonal & relationship management skills ORGANIZATIONAL EXPERIENCE

Pixel Digital System L.L.C

(ISO 9001:2008 Certified Company)

Dubai, United Arab Emirates

Year Mar 2017 – Aug 2019

Designation: Logistic and Warehouse Manager

Founded in 1996, Pixel is today the industry leader in providing digital solutions for the workplace in the Middle East. The company staff strength stands at 120 employees, 6,500 major customers and strategic alliances with several leading brands in the office automation sector o Responsibility

o Coordinate all phases of shipping receiving/sending, purchasing, storage, maintenance, inventory control

o Managed department inventories to identify excesses, in-fluctuations, unusual activities, that result in redeployment and or disposal of materials to optimize inventory plan o Examined monthly and quarter inventory list to ensure current departmental needs were met and maintained while exercising extensive negotiation skills with manufactures o Achieved an inventory record accuracy of 95% or higher by implementing a more robust cycle counting process.

o Doubled order processing, improved processing, reduced costs by restructuring warehouse design

o Moved over 1032 deliveries from 2 locations within 6 days from warehouse operational. o Improved productivity by purchasing new storage racks and equipment. o Managed logistics of multiple shipments and deliveries within extreme time constraints. o Negotiated freight carrier contracts to reduce shipping cost. o Implementation of organization method.

o Dispatching the deliveries with company vehicle (12 no’s), DHL, ARAMEX, FEDEX, UPS, POSTA PLUS, SPEEDLINE AND EMSTAR courier and logistics. o Responsible for quoting and purchasing of all warehouse supplies and equipment repair and packing materials.

o Coordinated audited inventories with great success. o Improved order flow from picking, staging to loading to trucks in a constant flow manner. o Improved attendance, housekeeping and general disciplines of the entire warehouse. o Coached and improved supervisors' management skills to oversee daily and weekly operations, coaching them on planning, quality, resource utilization, and individual performances.

o Business Management

o Reviewed and reconciled the monthly fuel expenditure report and reducing cost o Properly handled confidential information concerning operating statements, and other financial information relating to the government vendors o Direct leadership to a headcount of over 36 employees and work closely with different business units while overseeing daily activities to ensure business operate in a efficient manner (shipping & receiving, Service center, assembly, pickers and packers, monitored service center equipment’s repairing).

o Accomplished a cost per line reduction within the first 6 months of overseeing and managing the distribution center.

o Discover and develop new associates to become reliable performers both in productivity and quality of works.

o Customer Relations

o Spearheaded coordination of highly complex projects to ensure on-time/under-budget delivery, including working with customer to create plans. o Increased communication effectiveness among customers, vendors, brokers, and warehouse.

o Improved proper steps and procedures for customer routing instructions to deceased the charge backs to it lowest.

o Managed logistics of multiple shipments and deliveries within extreme time constraints. o Negotiated freight carrier contracts to reduce shipping cost. ORGANIZATIONAL EXPERIENCE

Starlight General Trading L.L.C

Dubai, United Arab Emirates

Year 2008 – Feb 2017

Designation: Warehouse Manager

Established in 1996, SGT business group operate different companies in various sectors with focus on Commodities, Health, Media and Technologies. The business group is headquartered in Dubai, United Arab Emirates.

o Responsibility

o Coordinate all phases of shipping receiving/sending, purchasing, storage, maintenance, inventory control and tradeshow management.

o Develop strategic approaches and creative solution to cost effectively ship product. o Proven track record for strong leadership qualities over a five-year period. o Interact well with staff members, resolve problematic situations in a diplomatic manner. o Business Management

o Managed a full-service department or 53 staff members encompassing shipping & receiving, production, assembly, pickers and packers, monitored production equipment’s operations.

o Interviewed, hired, trained and dismissed personnel, performed evaluation and decided on salary increases and promotions, reprimanded by enforcing policy necessary. o Researched and negotiated trucking/carrier bid contracts based on costs and point to point destination procedures resulting in a 45% cost reduction, incidents of damaged product, and improved customer relations.

o Coordinated all phases (round trip) of national tradeshow including, but not limited to, shipping budgets, crating of product, on-site inventory, set up and installation of displays.

o Customer Relations

o Negotiated with shipping carriers to ensure the safe and cost-effective transport of orders.

o Resolve account discrepancies, delivery issues, and driver personnel complaints o Established and maintained strong client base as a result of dedicate customer service activity

o Production Control

o Verify and check the consumables and place a order to purchase department o Check the quality of production and plan to increase the production Quality o Observe the production method and procedure to improve our production quantity and quality

o Control the wastages and do the cost control in production o Make a production planner for daily production and give important for urgent requirement

o Arrange the transport and send the goods on time for delivery Photo Magic Int’l L.L.C

Dubai, United Arab Emirates

Year 2004 - 2007

Designation: Warehouse In Charge

Established in 1980, a multi-national company, have several retail outlets in U.A.E, Pakistan & Morocco. In U.A.E, the company has 17 outlets scattered throughout Dubai, Abu Dhabi, Sharjah & Al Ain, with its Head office in Satwa, Dubai.

o Responsibility

o Responsibility on maintaining sufficient stock of merchandises of 17 branches in Dubai, Sharjah and Al Ain. Provides periodical branch reports to the management about products stock enabling the purchase department for re-ordering. o Branch Inventory Management

o Purchase Control

Approving the weekly branches requisition to warehouse prepared by sales auditors, based on the branch inventory & sales of products in the branches. o Issue Control

All branch deliveries from Warehouse to branches & other inter-branch transfers. o Store Control

In maintaining a perpetual inventory system by updating all branch inventory transactions in the P.O.S system.


Bachelor in Computer Application

Bharathidasan University, Tamil Nadu, India

June 2000 – April 2003

Multi-level Marketing (Visual Basic 6.0)

Tamil Nadu, India

1 Year in Government Sector

Advanced Diploma in Computer Hardware

CSC Computer Education Pvt Ltd

Vedaranium,Tamil Nadu, India


MS Excel, MS Word, Power Point & Internet, Quick Book, Tally, Peach Tree & ERP e-Automate


Date of birth : August 31, 1980

Sex : Male

Marital Status : Married

Languages Known : English, Hindi, Malayalam, Tamil, Visa Status : Visit Visa Valid until – 8 March 2020 Driving License : UAE Driving License

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

Sulthanul Ariff

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