Peggy S Swisher

**** ******* ****

Montana Mines, WV, 26586

304-***-****

ada3sb@r.postjobfree.com

EXPERIENCE

Teleperformance, Fairmont, WV – American Eagle, Customer Service

November 2018 – Present

Assist customers with placing, canceling of orders, track packages, shop for items, refund orders and items as needed, trained in voice, chat and email communications.

Long John Silvers, Clarksburg, General Manager

December 2016 - October 2018

Duties included daily open or closing of store,inventory verification, cash handling, deposits, employee scheduling, hiring, evaluations, and quality control.

Middletown Animal Clinic – Receptionist

June 2014 - November 2016

Greet clients, answer phones, accept payments, distribute medications, schedule appointments, schedule surgeries, prepare examination rooms, and fill prescriptions.

Teleperformance, Fairmont, WV – Customer Service

May2014-June 2014

Trained to assist on UHC Project

WesBanco, Westover, WV - Teller

April 2011- October 2015

Cash transactions such as deposits, withdrawls, loan payments, business deposits,

Balance vault, balance money dispenser, and balance drawer.

Long John Silvers, Fairmont, WV – Assistant Manager

December 2003 -June 2010

Assist General Manager with daily open and closing, running shifts, creating employee schedule, inventory, and managing bank deposits.

EDUCATION

North Marion High School

August 1983 -June 1987 - Diploma

SKILLS

Direct Contact Customer Service

Telephone Etiquette

Typing 30 wpm

CSC, CSR, Oracle, CCMS,

DMS

Contact this candidate