Administrative Assistant Medical

Doris Estelle Hawkins

**** *********, *** ******* ** 78251

E-mail: ada3ry@r.postjobfree.com

Cell: (443) 480- 5561

Summary

To utilize my skills as a proven professional within the area of Administrative Support, Human Resources, Finance including Payroll and Accounting with new knowledge and skills as a Medical Administrative Assistant and Billing and Coding Specialist. Adept at working in fast-paced environments that demand strong organizational, leadership and interpersonal skill. Committed to exceptional customer service and driven by challenges. Organized with attention to detail and capable of handling multiple projects while maintain day-to-day responsibilities while meeting and exceeding the goals of an established company.

Key Skills:

Healthcare Business/Finance Computer

ICD-9/ICD-10 /CPT Data Entry Microsoft Office

Electronic Health Records Accounts Payable/Receivable Deltek software

Medical Terminology Spreadsheet & Database Creation Payroll/Paychex

Anatomy/Physiology Report & Document Preparation Cash Register

Medical Billing & Coding Records Management Wide Area Workflow (WAWF)

Basic Patient Care Mail distribution WellsFargo Payroll Software

Experience

04/2019 – 09/2019 Express Employment Professionals

File Clerk (BestDrive, LLC)

Receptionist (Core-Mark)

Collect documentation from various sources

Assessing, organizing and coding documentation

Creating and updating files, and filing documentation in appropriate files

Serves visitors by greeting, welcoming, and directing them appropriately

Notifies company personnel of visitor arrival

Maintains security by monitoring logbook, and issuing visitor badges

Operates telecommunication system for house multi-phone line and console operation

Responsible for the distribution of all outing and incoming mail

Contributes to team effort by accomplishing related results as needed

05/2013 – 01/2018 Family Home Healthcare Provider

11/2016-01/2017 Integrity Staffing and Solutions/AMAZON, Middletown Del

Vendor Receive

Receive products form vendors and use a 5 lb scanner to scan large amounts of product into warehouse

Stand at a roller line workstation for 10-12 hrs

Update the product inventory as products are received and added to our inventory

Place scanned items into totes or loaded on carts to be towed away

Lift and move items all shift weighing up to 49 lbs max

Pick merchandise form the distribution center and transport it to the shipping bay

Pack orders in an orderly manner and close cartons so they are prepared for shipping

Identify damaged, lost or missing merchandise and notify supervisor immediately

06/2016-07/2016 Chester River Physicians, Chestertown MD

Externship 120 hours

• Answer multi-line phone system and take appointments or direct calls to the appropriate party

• Greet patients when they arrive at the office and provide then with any necessary paperwork or

other information

• Collect co-pay and other fees required prior to the office visit or treatment

• Verify insurance coverage and assist billing department with processing claims

• Schedule appointments and confirm appointments two days in advance

• Assist patients with re-scheduling appointments and other scheduling issues

• Update and maintain all hard copy and digital client records

09/2015-02/2016 Jo Ann Fabric and Craft Store, Easton MD

Team Member

• Open and Close store as needed.

• Memorize product locations throughout the store and able to direct customers or make

suggestions.

• Ensure sales floor is fully stocked,

• Keep store and checkout areas clean and orderly

• Cut fabric for customers.

• Operate register, scanners, scales and credit care/debit card terminals using basic math functions

to collect payment and make changes

02/2006-05/2013 Washington-Harris Group, Inc. Greenbelt MD

Accounting and Payroll Specialist

Administrative Assistant

Input of payroll data in Paychex/Preview payroll program and Deltek accounting module

Maintained confidential electronic personnel files related to payroll such as manual timesheet, automated timesheet reports, PTO and holiday schedules, and child support and other garnishments.

Created and maintain updates for new and terminated employees in the payroll and accounting programs as needed.

Processed Account Payable and Account Receivables for over 12 government contracts and more than 350 vendors thru Deltek accounting program.

Input and billed for government contracts thru WAWF (Wide Area Workflow) government contract billing program.

Order office supplies and create inventory reports with a successful track record of managing a budget of $1,000-$ 3,000.

Successfully implemented and supervised the move of the company location

08/2003 – 09/2005 Kellogg Brown & Root, Kuwait, Control Specialist

01/2003 – 08/2003 Pro Temps Staffing Solution, Easton MD,

Administrative Assistant to the Human Resource Manager

(ConAgra)

Administrative Assistant to the Director (Washington College)

06/1981-12/ 2002 United States Army, Fort Mead Maryland,

Personnel Supervisor

Administrative Assistant

Logistical Specialist

Education

2016 Polytech Adult Education Woodside DE, Medical Administrative Assistant

2013 Allen School of Health Science Jamaica NY, Medical Insurance Billing and Coding

2008 Colorado Technical University, Bachelor of Science, Accounting

Certification

NHA Administrative Medical Assistant (CMAA)

CPR

HIPAA

Medical Insurance Billing and Coding (CBCS)

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