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Project Management and Human Resources

Kelowna, BC, Canada
December 18, 2019

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Kelowna. BC

V*Y *V*

Cell Number: 778-***-**** Email:


A demonstrated dedicated accountable professional and outgoing team player with over 20 years of experience and education in the public and private sectors. This included providing service excellence, procedural advice and administrative support in resolving and identifying key issues pertaining to human resources, program administration, research, analyzing information and developing options and recommendations. In addition to communications excellence, and public speaking, writing briefing notes and media releases for Director(s) and Ministry officials containing highly confidential and proxy to secret material. I am able to relate to people with disabilities as I have a mobility disability myself.

Presently, I am in a capacity management project role with ISM/IBM Canada pertaining to the current contract and human resources analytics directly in conjunction with the RFP. I deliver solutions oriented dependable external and internal client service. This has included consultation and negotiations with both government and non-government clients. I obtained this knowledge and experience through my education and professional experiences with the Department of Agriculture and Agri-Food Canada, Western Economic Diversification in Vancouver and Winnipeg, and the Province of British Columbia with the Ministry of Energy and Mines/Mineral Titles and the Ministry of Agriculture and Lands, and ISM/IBM Canada Global Services. I am a demonstrated professional that is reliable, diplomatic, and accessible. I provide excellent and respectful client service to both external and internal clients.



Received award from Prime Minister Jean Chretien for my service excellence in the public sector. Demonstrated communication excellence and professional credibility Ministers and Deputy Minister, senior officials and politicians and media, special interest groups, and building and maintaining long-distance relationships. Demonstrated experience supervising employees and volunteers in the private, public and non-profit sectors

Leading successful multi-platform business requirements for proposed changes & processes in a production environment, including modifications development. Development, management of funding agreements (contributions and contracts). Confident and decisive under stressful conditions and deadlines in a proactive and positive manner.

Relationship and team building and decision making with project, human resources and personal management, communication, leadership and negotiating skills. Confirmed experience negotiating with challenging situations and taking the best course of action for each circumstance. Project Management budget criteria and allocation (Budget of $57 million plus).


Human Resources

Human resources and staffing metrics for Capacity Management for the RFP Project and transition and analytics pertaining to marketing a successful RFP. Management and treatment, transition and calibration information technology projects for the Health Authorities in the Province of British Columbia.

Developing and managing of funding agreements (contributions and contracts). Client service and retention.

Leading multi-platform business requirements for proposed changes and processes in a production environment, including the development of successful mediations.

Utilizing relevant knowledge, skill and experience job content, know-how, problem solving, accountability, input and output process, job context, how to handle demands,

Supervision and training of project staff. All software installs, remote access, profile management for the health authorities in BC. Budgets, time management, human resources for IT projects.

Providing procedural advice and administrative support to internal and external clients for all health authorities in BC and for the Provincial Government of BC. Support to clients/producers proposing, promoting and encouraging economic diversity.

Internal and external clients with the Department of Energy and Mines, the Mineral Titles Online (MTO) for clients, stakeholders, and third-party interests.

A proponent engaging First Nations for consultations and projects. Conducting historical research and concerning geographic locations, mineral, placer rights, claims, and cultural heritage resources.

Create job evaluations and descriptions for employees (indeterminate/auxiliary/casual and contractors).

Administration for the CAF (Community Adjustment Fund) and RINC (Recreational Infrastructure Canada) Programs. Formulating the compendium for entire project to serve as a future template.

Assisting on multi-platform business requirements for proposed changes and processes in a production environment, including the development of successful modifications.

Chosen for a project team of 36 individuals from several provinces. Providing recommendations and options for agriculture programs and ad-hoc programs pertaining to agriculture disasters. Project managing delivery of agriculture and ad-hoc programs, assisting in legally interpreting policy and procedures. Human resources management of staff, agreements, policies and federal legislation.



Communications and Marketing Degree - University of Winnipeg, MB

Project Management Certificate Federal Government Program, MB

Human Resources Professional CHRP Certificate Federal Government Program, MB

Conflict Resolution and Defusing Crises in the Workplace Certificate Federal Government Program, MB

How to Manage Multiple Projects Meet Deadlines Achieve Objectives Certificate Federal Government Program, MB

ARCS and ORCS Record Management Certification, BC

Cyber Security and Privacy IBM, BC

Information Technology Management certified graduate from Productivity Point International, MB


Capacity Management Project and Information Management Technician ISM Canada/IBM Global Services (Oct 2012-Present)

Mineral Titles Technician Ministry Energy/Mines/Mineral Titles Branch (Jan 2012-Sept 2012)

Financial Officer Ministry of Agriculture/Lands BC/Agristability (Feb. 2011-Dec 2011)

Administrative Assistant/Managing Directors Western Economic Diversification Vancouver (Nov 2010-Feb 2011)

New Patient/Hygiene Coordinator Leitch/Pada/Salaberry Dentistry (Aug 2009-Nov 2010)

Programs Officer (Special Projects) Agriculture and Agri-Food Canada (Oct 1997-June 2009)

Executive Assistant to the Director Agriculture/Agri-Food Canada (Oct 1999-June 2009)

IT Technician/Project Coordinator with the 1997 Manitoba Flood Western Economic Diversification Winnipeg (Oct 1997-Oct 1999)


Local Okanagan artist. My largest piece is currently in the Kelowna Art Gallery

Formerly, Kirstie Alley’s photo double (the thin one).

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