Baltimore, MD 21117
Sales Consultant with 20 years within the professional services and business development fields. Hard-working and energetic, with proven excellence in sales, management and leadership.
Sales/Sales Training, Leadership/Management and Team Building, Business Development, Business Solutions, Risk Management, ECommerce, Merchant Services, Business Promotions
Account Management, Analytics, Inside Sales, Marketing, Brand Development, Sales Operations, Market Trends, Social Media, Team Building, Promotional Incentives, Lead Generation, Vendor Negotiation, Planning and Logistics
Relationship Manager Dec 2017-Present
Heartland Payment Systems, Owings Mills, MD
●8/12- Financial Wins.
●1.2 Million new installed revenue.
●Developed and built positive client relationships for a company that provides business solutions, including credit card processing, payroll, e-commerce, capital, analytics, and POS.
●Managed overall business development activities relating to new prospect identification, funnel management and marketing campaigns using social media and other platforms.
●Regularly Achieved $20,000 per month in sales margin.
●B2B Sales, H-Com, E-Com, Lending, Marketing
Implementation Consultant May 2012-Novemeber 1, 2017
Oracle-Micros Systems, Columbia, MD
●Provided sales support and implemented E-business solutions for up to 5000 Sales people and millions of clients.
●Gathered business, process, and integration requirements.
●Supported customers in preparing, documenting, and testing scenarios for quality assurance.
●Four years of consistent sales growth by 6%
Assistant General Manager April 2004-May 2012
Clyde’s Restaurant, Columbia, MD
●Responsible for hiring, training, and assisted the development of staff at a successful, privately owned restaurant.
●Mentored outstanding guest service through deeds and actions.
●Utilized a hands-on leadership approach, including spending most time in the restaurant driving improvement in all areas.
●Developed and cultivated effective leadership and time management.
●Ensured restaurant location has met all company standards, including marketing and branding
●Initiated opportunities for on-going professional education and development for staff; coach and supported staff on sales building and marketing initiatives
●Ensured the daily procedures and disciplines of shift management were adhered to by all staff.
●Worked with the accounting department to ensure all daily, weekly, and period accounting needs were met; insured both employee and manager schedules were strategically sound.
●Ensured location exceeds sales and profitability targets
●Adhered to budget and maintained analysis of unit P&Ls to achieve a thorough understanding of financials.
●Actively engaged in greater community hosting events.
Habitat for Humanity-Giving back is a huge part of my life. Each year I help build houses for folks who need it the most.
Power of Faith Prison Ministry-I’m most proud of writing to and visiting folks who have a hopeless outlook on life.
Mt. Washington Community Council- President of the Merchant Association.
Maryland Mason-Officer and active member of ASJ#25
FEMA Diversity Awareness
Lyon’s Mills Board Member-
Catonsville Community College, 1997-1999
Master Sales Training
Sales Presentation Training
The Art of Sales: Master the Selling Process