Gurpreet Singh
Contact No.: +91-999*******
E-Mail:ada3o0@r.postjobfree.com
Results-driven professional targeting assignments in Banking and Finance
Location Preference: Delhi/NCR/Chandigarh
PROFILE SUMMARY
A vibrant performance-driven professional offering 08 years of rich experience in managing Corporate Banking/Lending operations: Credit Operations, Financial Analysis, Syndication Loans in Administration in Banking & Financial Services
Deep knowledge of Core Banking systems – Flexcube, Lotus Notes, Factoring system, Globus, CRM, RMP, Back-Office
Exposure in SME: in Lending/Syndication Operations, monitoring loans, analyzing the approved risk parameters on on-going basis, for emerging corporate, mid corporate and contracting finance portfolio
Excels at Quality Assurance & Process Improvements, Root cause Analyses, Volume Forecasting and BCP/Contingency Plan
Established expertise and experience in team handling, resourceful and innovative development of reports, problem solving, decision-making, prioritization, negotiating, interpersonal & communication skills.
Skilled in managing operations, focusing on maximizing customer satisfaction & process compliance
In-depth exposure to on-time service delivery and quality & processes improvement and reporting functions
Strong understanding of quality procedures such as Lean, Six Sigma & other Process Improvement tools
Skilled at driving process improvement initiatives to realize bottom-line results and enhance employee efficiency and productivity
Team-based management style coupled with the zeal to drive visions into reality as well as achieved the same through effective mentoring, training and career planning of team members
CORE COMPETENCIES
Credit Monitoring/Operations
Corporate Banking Operations
Risk Assessment
Collateral Management
Quality Assurance/ Process Improvement
RCA & Compliance
Credit Documentation /Transitioning
SLA / TAT Management
Stakeholder Management
MIS Reporting/ Team Building & Leadership
ORGANIZATIONAL EXPERIENCE
Aug’17-May’19 with RBS Services India Private Limited, Gurgaon as Unit Leader - Process Operations
Key Result Areas:
Supervised Corporate Credit Operations; led a team of 10-12 members
Drove activities such as: post sanction documentation (review of Credit Facilities / Sanction Advices and Security related conditions) pertaining to working capital (Overdraft, Revolving Credit loans) and term loans facilities agreement/syndication loans
Identified & assessed operational risk to the bank
Steered operations within timelines; implemented business continuity plans to ensure uninterrupted operations; designed & implemented processes, policies & procedures to facilitate internal and process controls & cost management
Participated in internal audits, reported non-conformances, identified root causes and implemented corrective actions
Ensured strict adherence to SLAs; exhibited basic understanding of the risk and liability factors associated with process to ensure that performance does not lead to risks or liabilities for the organization
Coordinated with stakeholders for running successful business operations and implemented procedures & service standards for business excellence; established improved processes, aiding, developing and sustaining quality strategy and process improvement across the unit
Devised operating procedures/performance metrics to meet short term & long term business challenges with focus productivity, efficiency and cost
Conceived and monitored key performance metrics; examined operational efficiency, equipment-utilization, performance and profitability
Ensured compliance to SOPs and quality; initiated and implemented process improvements/enhancements
Conducted performance appraisal; provided constant feedback to the team; established employee career-development plans, succession-plans; identified employee training needs, arranged process trainings
Developed critical MIS reports for management, analyzed present systems and made suggestions to the higher management; published various other dashboards/reports: MIS on weekly/ monthly and quarterly basis,, Monthly Business Report, KRI Sheet, quality improvement plans for process/associates
Managed LOB Daily/Weekly/Monthly calls for updates and business improvement opportunities and apprised the team during team huddles/meetings
Reviewed and updated the SOPs and process related documents regularly
Highlights:
Received award for Silver Ovation for outstanding contribution to work, 2019
Developed and facilitated departmental employee development program to increase productivity, delivery
Collaborated with various departments to ensure seamless work-flow, resolve operational issues and mitigate operational risk
Nov’15-Jul’17 with TATA Consultancy Services Private Limited, Chennai as Business Process Lead
Client: Mashreq Bank
Highlights:
Managed Corporate Credit Operations involving syndication loans/working capital finance channel (Factoring, Overdraft, and Short Term Loan proposals);
Achieved disbursement target for Short term/ Long term, Working Capital & Infrastructure Term Financing solution to Emerging, Middle market & Large Corporate; led a team of 6-8 members
Spearheaded various transitions; developed project maps & defining milestones
Acted as Subject Matter Expert; guided the team, resolved queries
Nov’12-Nov’15 with WNS Global Services Private limited, Gurgaon as Senior Associate Quality
Client: Mashreq Bank
Highlights:
Acted as Quality Checker reviewer/ Authorizer for all the day-to-day transactions and as Subject Matter Expert to enhance team’s functional know about Payments Authorization
July’11-Nov’2012 with M/s H.K Joon & Co. (A Chartered Accountant Firm) as Accounts Executive
EDUCATION
Bachelors of Commerce Amritsar, 2011
CERTIFICATION & TRAININGS
Certification in Business Analysis, Anti Money Laundering & Commercial Lending TCS Business Domain Academy.
Attended skill-based training program on Compassionate Manager, (for 3 days)
Received several training on quality checks: Root Cause Analysis, Failure Mode Effects Analysis, Lean Six Sigma
IT SKILLS
MS Word, MS Excel, PowerPoint and different Citrix & Web-based applications
PERSONAL DETAILS
Date of Birth: 29th July 1989
Languages Known: English, Hindi & Punjabi
Address: House# 99, Ward#07 Rajasansi, Amritsar-143101, Punjab