HESHAM ESMAIL HASSAN RATEB

Travel and Tourism Manager

o Address: Hawally, Kuwait

o E-mail: ada3lr@r.postjobfree.com

o Gender: Male

o Marital Status: Married

o Military Status: Finished

o Date of birth: 22/08/1982

o Mobile: +965-********

o Nationality: Egyptian

EXPERTS

Travel and Tourism B2B & B2C online systems Hotels contracting coordinator Hospitality management Negotiation Team work Airlines Companies Airlines Systems Packages Creator Oman airlines Turkish airlines Sabar airlines system o Education:

o First University Degree: License of Arts, Media Department, El Minia University o Grade : Acceptable

o Graduation year : 2005

o Courses : in Russian Language in Moscow for three Months From

• 15/08/2012 Till 15/11/2012

• : In Russian Language in Russian Culture Center from May 2015 till October 2015

Work Experience:

1) Casers Travel GSA (Oman Airlines Kuwait) From 06/2017 Till Now Position: Holidays Manager

Tasks: Create full packages airline Oman airlines destinations including tickets, hotels reservations, transfers and excursions via Oman airlines. Receive and handling customers requests. Make new hotels contracts and get special rates. Follow the customers comments and requirements . Issue Oman visa for non GCC citizens Achievements: increase the Oman airlines holidays customers and achieved the 2019 target on end of August 2019

2) Vantage Travel B2B online system for hotel reservations: From 08/2016 Till 06/ 2017

Position: contracting and yielding Manager

Tasks: make new contracts with hotels and get new offers and special rates, load the hotel rates on B2B systems, follow the hotel rates with other suppliers and other online systems to be sure that we are in frist rank

Achievements: increase the numbers of reservation by 40 % during 3 months and received thanks letters from 10 top hotels in Cairo as a best B2B online sales 3) Derya Travel GSA Turkish Airlines (Sharm El-Shaikh): From 10/2012 Till 07/ 2016

Position: Tourism Manager sharm Elshaikh branch

Tasks: ticketing and holidays manager sharm Elshaikh branch. Create full packages to all Turkey destinations and Turkish airlines destinations including tickets issued, hotels reservations, transfers and excursions arrangement

4) Resta Sharm Resort (Sharm El-Shaikh): From 12/2009 Till 07/ 2012 Position: Supervisor front desk then Ass. Front Office Dep. From 08/2010 Till 07/2012: Acting the front Office Manager and responsible of Front Office Dep. Tasks: front office supervisor

Responsible about front desk reception and reservation, receive and confirm the new reservations requests, handling the arrivals and departures guests, arrange and discuss the monthly and yearly forecast and send to management 5) Ramada Rus Sudr Resort: From 06/2006 Till 03/2007 Position Receptionist and front office cashier

6) Resta Sharm Resort (Sharm El-Shaikh) From 03/2007 Till 10/2008 Position Supervisor Front desk

7) Ramada intercontinental Jaddah: From 02/2009 Till 11/2009 Position: Shift Leader

11/2010 Till 01/2011 : Resta Company chooses me to make opining to El-Kasr Hotel Adan In Front Office Dep.

Languages:

Arabic Native language

English very good

Russian Good

Availability & Job Requested:

Availability : I am able to start work after one week from announcement As Full Time PERSONAL SKILLS:

* Want to learn new things and Able to learn anything.

* Able to work under pressure in a dynamic environment.

* Excellent communication and interpersonal skills.

* Self-motivated, ambitious and able to manage time in a perfect way.

*Able to meet deadlines and work schedules.

* Hard working with ability to accomplish assignment accurately.

* Prefer to work within teamwork.

* Able to work anywhere.

Computer Skills

Windows all versions,Word, Excel, power point

Fidelio version 6.20 (Hotel System), Fidelio version 8. (Hotel System), Opera (Hotel System) Troya Air ticket reservation system

Sabar Air Ticket reservation system

Back office for the online hotel reservation system

Contact this candidate