Faheem Hassan
Cell: +919*********
E-mail:
ada3kw@r.postjobfree.com
Availability:
Immediately available
Personal Details:
Gender: Male
Marital Status: Single
Nationality: Indian
Permanent Address:
Suhara Manzil,
West Veliyathunad P.O
Aluva, Ernakulam,
Kerala, India,
PIN: 683511
Curriculum Vitae
Academic Qualification
Python Machine Learning Certification 2019
Technovalley Software india Pvt Ltd
(Ernakulan, Kerala)
Python-Django certification 2019
Technovalley Software india Pvt Ltd
(Ernakulan, Kerala)
FAA approved Aircraft Dispatcher Certification 2014 Program
Institute of Flight Operations and Dispatch
(Texas, USA)
ETOPS Certification Program 2014
Institute of Flight Operations & Dispatch
(Texas, USA)
Master of Business Administration 2011 -2013
(MBA-Aviation Business Management)
IGNOU, New Delhi
Specialisation: Aviation
Bachelor of Commerce (B.Com) 2007 -2010
MG University, Kottyam
College: MES College, Ernakulam, Kerala
Senior School Certificate Exam (Pre-degree) 2007
Kerala State Higher Secondary Education
School: Aluva Settelemrnt HSS, Ernakulam, Kerala
Internship and Projects
Summer Internship
Topic: Airport Management & Ground Handling.
Company: Jet Airways
Duration: 1 Month
Projects
Topic: Factors Affecting Fleet Planning and Buying Decisions of Aircrafts
Company: Jet Airways
Duration: 3 Months
Languages Known
English: Read - Write - Speak
Malayalam: Read - Write - Speak
Arabic: Read - Write
Hindi: Read – Write
Computer Skills
Microsoft Word, Excel, Access, PowerPoint, Microsoft Windows.
C Programming Language.
Visual Basic
Tally
Achievements & extracurricular activities
Participated and presented paper at National Seminar For Human Rights
Participated in one day workshop on “Air Traffic Management.
Member of Bird Worldwide Flight Services facilitation team at Emerging Kerala-2012 (An initiative of Govt. of Kerala)
Organisational Experience
MIS Executive August 2017 – March 2019
Organisation: Trackon courier pvt ltd
Key Responsibilities:
Communicate with internal colleagues to understand the needs of departments and the organization as a whole
Work with external stakeholders to understand and investigate feedback into the service/function/product provided
Use data modeling practices to analyses your findings and create suggestions for strategic and operational improvements and changes.
Consider the opportunities and potential risks attached to the suggestions made
Identify the processes and information technology required to introduce
Gain agreement, from senior management, of the best method of introducing recommendations to the business
Produce written documentation to support your work, report on your findings and to present to stakeholders when necessary
Support the staff and teams in making the recommended changes, including helping to resolve any issues
Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation. Customer Relation Officer- Team Leader September 2015 – June 2017 Organisation: Bharti Airtel Ltd.
Key Responsibilities:
Ensure full awareness of all services provided and is constantly updated on all changes and
amendments on product features, procedures and processes.
Promote products by providing consistent, accurate and transparent information to customers.
Working with spreadsheets, sales and purchase ledgers and journals.
Achieve sales targets assigned and contribute to the overall achievement of the team.
Maximize on cross selling growth of existing customer base and identify new potential selling
opportunities.
Follow up and close selling/cross selling lead referrals.
Pro-actively participate in products campaigns & promotions
Consistently illustrate high levels of customer orientation and professionalism in day to day
conduct.
Ensure that all service levels and agreements are being met consistently without any fail.
Establish and maintain strong professional relationships/connections internally and externally
Ensure adherence to cut-off times and deadlines.
Perform occasional duties assigned.
Ensure right segmentation to match customer profile
Educate self on existing procedures and products
Participate in “In-house “training programs and workshops.
Attend HR training courses nominated by line management.
Attend product training, presentations and road show events.
Proactive self development
Ensure that policies and guidelines are consistently & strictly followed.
Comply with committed turnaround times and laid down procedures. Accountant July 2014 – August 2015
Organisation: Shana Enterprises
Key Responsibilities:
Establish tables of accounts, and assign entries to proper accounts.
Prepare forms and manuals for accounting and bookkeeping personnel, and direct their work activities.
Preparing statutory accounts.
Calculating and checking to make sure payments, amounts and records are correct.
Sorting out incoming and outgoing daily post and answering any queries.
Managing petty cash transactions.
Controlling credit and chasing debt.
Reconciling finance accounts and direct debits. Managemant Trainee July 2011 – June 2013
Cochin International Airport Ltd
Trained at Cochin International Airport Ltd, under the experts working for airport and airlines operating in Cochin Airport, This training tailored to bring up leaders for Air Transport Industry.
Observed the day to day operations at airport.
Facilitated in passenger service management.
Learned preparing Load & Trim sheet.
Assisted in commercial department for revenue generation to airport.
Had Continuous contact with sales teams of airlines to enquire the seat occupancy Junior Accountant February 2010 – July 2011
Organisation: I Play Services Ltd
Key Responsibilities:
Assist with the preparation of financial statements
Analyze and reconcile bank statements and general ledgers
revenue Post journal entries for accrued expenses and
Maintain and record fixed assets
Prepare and file local compliance reporting as necessary
Prepare court-mandated annual accounting reports and inventories for client discharges as
necessary.
Maintaining petty cash book
Act as a liaison for vendors to reconcile any billing discrepancies
Maintaining records and follow-up action.