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Manager guest assistance

Location:
Pune, Maharashtra, India
Salary:
Option
Posted:
December 18, 2019

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Resume:

Tanushree Bhivgade

+91-997*******

Email: ada3kq@r.postjobfree.com

Objective: Objective: Desire to occupy a position where I can utilize my exceptional multitasking and administrative skills in the effective management of company resources.

Work Experience: Radisson Blu Hotel, Nagpur

Duration : June 2014 to June 2015

Designation: Guest Service Associate

Greeting the guests, taking reservations on call

Distribute reservations among all servers equally

Always answer the phone politely and being informative

Handling the Restaurant survey tracking form and get feedback from the guest

Keeping the guest data records, taking feedbacks and handling queries

Occasions Group : Tao Asian Kitchen

Duration : December 2018 to Present

Designation : Food and Beverage Executive

Managing restaurant operations.

Supervising and monitoring over all operation

Recruit, manage, train and develop the restaurant team.

Overseeing inventory.

Resolving customer complaints regarding food quality and service.

Maintaining all administrative work.

Evaluate guest satisfaction levels with a focus on continuous improvement.

Achieving Budgets.

Co-operating with juniors and providing guidelines to them.

Others:

Worked in various events of Nagpur Premier League (NPL), Marketing and promotional events, Real Estate events, Hospitality etc. (2013-2014)

Area of Interest:

Training and development, Personality grooming, Hospitality, Guest Relation, Business Generation.

Educational Qualification:

Education

University/Board

School/College

Duration

B.B.A

Nagpur University

Sindhu Mahavidayala

2015-2018

H.S.C

Maharashtra Board

Sindhu Mahavidayala

2011

S.S.C

Maharashtra Board

KTR High School

2009

Other Qualification

Diploma in Frankfinn Institute of Air Hostess Training in Hospitality, Aviation, Travel and Tourism from Nagpur. Year- 2013

Languages known

English, Hindi, Marathi

Hobbies

Aerobics, Travelling, Photo Editing, Reading

Extra-Curricular Activities and Competitions:-

•Organised events at college level and participated in Intra-college competitions.

•Elected as Vice President of entire Commerce department Cell and handled various responsibilities for two years.

•Comparing at seminars and formal and informal functions.

•Attended Industrial Tours COCA COLA, Kalyani Industries Ltd at Hydrabad and Nagpur.

Expert Swimming abilities.

Personal Details:-

Correspondence Address:- Bhagyashree appartment, B-3, Vaishali nagar, Nagpur.

Date of Birth:- 26 May 1993

Marital Status:- Unmarried

Nationality : Indian



Contact this candidate