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SKILLS SUMMARY

• Experience planning multiple events simultaneously

• Able to serve customers in a fast-paced environment

• Proficient in leading staff in a managerial role

• Excellent communication skills developed through years of customer service

• Strong multitasking abilities acquired from possessing multiple roles in an organization EXPERIENCE

Agent Support Coordinator Sept. 2019 - Present

Royal LePage, Toronto

• Answered a high volume of calls in a professional manner

• Supported the branch’s agents by inputting new MLS listings and preparing contracts Event Staff May 2019 – Sept. 2019

Penguin Event Staffing, Toronto

• Set up for a variety of event types and sizes

• Served guests and ensured they had an excellent experience Event Coordinator Sept. 2018 – May 2019

Kidville Canada, Toronto

• Planned 20-30 events a month

• Worked with clients to customize events to fit their needs

• Managed an event staff of 6

Event Coordinator Intern Jan. 2018 – May 2018

Managing Matters, Toronto

• Assisted with the execution of corporate events

• Created tailored social media plans for a variety of clients

• Attended events to provide onsite support

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Sales Associate Oct. 2017 – Apr. 2018

Lindt & Sprüngli, Toronto

• Maintained merchandising and visual standards

• Processed transactions and completed inventory details Client Service Representative Sep. 2016 – May 2017 University of Guelph Information, Guelph

• Sold and promoted events tickets for various organizations

• Answered inquiries regarding the university and its services Banquet Server/Prep Chef Apr. 2016 – Sep. 2016

Cutten Fields, Guelph

• Worked tournaments, conference, and charity events EDUCATION

Graduate Certificate – Sport and Event Marketing Sep. 2017 – Aug. 2018 George Brown College, Toronto

• Completed courses on strategic marketing, event execution, and project management

• Executed a charity event as final project

Bachelor of Arts – Honours Program in Psychology Sep. 2013 - May 2017 University of Guelph, Guelph

• Achieved Dean’s Honours list standing

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