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Cluster Sales Head AVP / Merchant Solutions

Quezon City, Philippines
December 17, 2019

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# ** *. ****** **. *** Francisco Del Monte Quezon City, Mobile Number

091******** / Landline 023744676 / EXPERIENCE:

’18 – ’19: GCASH / Mynt Globe Fintech Innovations Inc. Merchant Acquisition

Cluster Sales Head


– Manage nationwide organic sales team in the education and use of Gcash

(mobile money) in various merchants inside malls

– Ensure total expenses for the group is within budget as approved by Finance.

– Identify and manage outsourced teams nationwide to onboard and acquire merchants for the development of Gcash ecosystems

– Along with Regional Sales Heads coordinate and meet with various Mall Administrators and General Managers in the creation of a Gcash ecosystem in their mall.

– Coordinate with the marketing team in the execution of promos to enhance the experience of transacting merchants

– Coordinate with support teams to ensure prompt delivery of services to front line selling team.

– Ensure all KPI’s of all areas set at the start of the year are met on a monthly basis

’17 – ’18: GCASH / Mynt Globe Fintech Innovations Inc. Regional Sales Head

North Luzon / National Capital Region

– Manage North Luzon and North National Capital regions in creating ecosystems for Gcash

– Coordinate with Globe Telecom Business Center Heads in the use of Gcash

– Identify and manage outsourced teams in the region to assist and acquire consumers for the development of Gcash ecosystems

– Supervise and manage team of organic Territory Sales Heads and Regional Sales Heads in the development of ecosystems in the region

– Organize teams to visit various establishments in the region for events promoting Gcash

’16 – ’17: G-Xchange Inc / Mynt Fintech Innovations Inc. Full Range Card Teams Acquisition Head

- Create organize and monitor teams responsible for the nationwide distribution of Gcash Master Card Debit cards

- Ensure productivity levels of caravans established in the regions are within prescribed standards set by management

- Coordinate with Marketing and other Internal Groups to establish presence in required areas nationwide.

- Submit and discuss with VP - Sales all ongoing on the ground activities on a weekly basis

- Meet and create external partners as card distribution resellers

- Coordinate with support groups and ensure all logistics for card distribution has smooth operations

- Ensure yearend target for card acquisition are met

’13 – ‘15: G-Xchange Inc. / Mynt Fintech Innovations Inc. Merchant Acquisition – Payment Acceptance Globe Charge REGIONAL SALES MANAGER

- Nationwide Top Seller 2015 Mobile POS (Globe Charge) Merchant Acquisition

- Nationwide Top Seller 2014 Mobile POS (Globe Charge) Merchant Acquisition

- Meet and coordinate with National Commercial Accounts, Small and Medium Group and Enterprise Group on the acquisition of merchants

- Organize, train and monitor aggregators to act as multipliers in the activation of Globe Charge accounts

- Ensure quality of merchants acquired are capable of contributing to revenue targets.

- Coordinate with various Globe Telecom internal groups in the internal procedures of Globe Charge to various prospective clients.

- Coordinate with support groups in the evaluation of existing procedures experienced by merchants which require recalibration.

- Act as Globe Charge speaker whenever necessary in Marketing events for the acquisition of various segments for Globe Charge.

’08 - ’13: GLOBE TELECOM / G-Xchange Inc.



- Ensure activation and revenue targets for the region are met

- Execute Marketing activities as provided by Marketing Group to assist in increase of revenue

- Responsible for creating GCASH PowerPay+ accounts and increase Gcash users in the NCR /Rizal region

- Train, coach and assist Territory Managers / Area Managers in sales presentations for the acquisition of Powerpay+ corporate accounts

- Manage execution of Outsourced Outlet Channel Group in NCR / Rizal ensuring continued Cash In Cash Out outlets acquisition and outlet exposure

- Monitor update of administrative requirements of Outlet Channel Management and ensure all outlets are capable of Domestic and International Remittance



- Received an award of appreciation for top 5 business centers in postpaid achievement for the GMA region for the period January - August 2007

- Inspite of closure of center due to renovation for six months in 2006 landed in top ten business centers for postpaid achievement in GMA region.

- Received certificate for nomination to finals of best service experience of AGA Awards for 2006 at the Wack Wack Golf Club

- Acted as team leader of GMA business centers for Gcash Project Promil

- Appointed OIC Area Head of SGMA 1 & 2 from Oct 2005 – Jan 2006

- Appointed OIC Area Head of SGMA-Manila Area from Sept 2004 – Feb 2005

- Received award for highest quarterly sales for Quarter 2 in 2004 nationwide for Autoload Max as Business Manager of SM Manila

- Consistently received award for highest quarterly sales in 2004 for Autoload Max in SGMA for SM Manila

- Initiate marketing tieups with various business partners ensuring that sim acquisition cost is within budget



- In charge of sales generation of property management group

- Gave presentations to decision makers for property management and negotiate contract agreements

- Managed company accounts under property management numbering 25 buildings in total

- Assist Human Resources in screening, interview, and selection process of candidates to be deployed in various projects



- Accountable to VP-Operations for overall profitability of the company.

- Manage various department heads to ensure company targets are met

- Coordinate with corporate officers in strategy formation of the corporation

- Responsible for customer relations management of 50 accounts

- Implement building maintenance program in all accounts through field account managers and supervisors

- Ensure business development strategies of the company are executed via sales presentations and various networking activities.

‘97 – ’00: Golden Circle Administrator

Concurrent to Position of Duty Manager

Edsa Shangri-La Hotel

- Set up the corporate VIP repeat guest program (Golden Circle) in accordance with Shangri-La International guidelines.

- In charge of the overall training of staff in the hotel

- Coordinate with the different department heads with regard to inquiries, complaints or special arrangements as requested by local and international members

- Liaise with Finance department on matters regarding to billing of guests.

- Coordinate the requisition of capital expenditures of the Rooms Division

- Prepare and report on the expenses of the Rooms Division in coordination with the other Department Heads.

- Assist in the preparation of the Budget for expenses in the Rooms Division.

‘93 - ‘97: Duty Manager

EDSA Shangri - La Hotel

- Achieve sell-out during high occupancy.

- Ensures staffing deployment appropriate to business volume.

- Coordinate with Meeting Services in handling of groups and conventions.

- Liaises with Meeting Services in handling of groups and conventions to ensure a smooth arrival and departure.

- Completed seminar conducted by Shangri-La International Mgt.on Rooms Division Workshop.

‘92 - ‘93: Chief Steward

EDSA Shangri - La Hotel

- One month Stewarding training in Kowloon Shangri-La and Island Shangri-La in Hongkong.

- Completed Training for Results Seminar conducted by Victoria International intended for opening of a hotel.

- Successful opening of Shangri-La’s EDSA Plaza Hotel with a card of thanks from the General Manager and the F&B Director.

- Organized Par stocks of 11 outlets including Banquets which average 1,000 covers a day and totaling 3,000 covers on a peak period.

- Completed Service Plus and Interaction Management seminars conducted by Shangri-La.

- Participated in Chef’s on parade and received a letter of commendation from the F&B Director.

- Gave assistance in opening Shangri-La’s Mactan Resort Hotel.

‘90 - ’91: Site Selections Officer

Office of the VP - Finance and Adminis.

Pizza Hut Philippines

- Screen proposal for sites to be occupied for Pizza Hut.

- Prepare demographic profile on the proposed site.

- Submit report to the president for site approval.

- Negotiate with property owners on price and contract agreements

- Coordinate with different departments to initiate work on the desired project.

‘88 - ’90: Store Manager

Opening Team

Pizza Hut Buendia and Ermita Branches

- Monitor implementation of training program of crew trainees.

- Construct pre-opening invitation to business community.

- Tie up with possible business partners for maximum exposure.

- Request for necessary operating equipment to be used in the store.

- Forecast initial orders to be given to suppliers such as meat, flour, paper supplies, etc.

‘87 - ‘88: Store Manager

Pizza hut Parksquare and Delta Branches

- Increase productivity by providing proper motivation and incentive programs.

- Check manpower allocation by the Duty Manager for the day.

- Provide developmental programs of crew Asst. Managers for future promotion.

- Check weekly schedule of Rostering Manager.

- Evaluate budget delineation in labor.

- Maintain food cost at a minimum level.

- Prepare report on store expenditures such as: a) Utilities b) Food c) Labor

- Prepare comparative analysis of store performance on a monthly basis.

- Evaluate sales performance on a daily, weekly, and monthly basis.

‘85 - ‘86: Assistant Manager

Jollibee Caloocan

Jollibee Foods Corporation

- Monitor service times of crew during operation.

- Prepare daily sales report based on the cash register readings.

- Monitor sales fluctuations based on register readings.

- Evaluate counter and production performance based on quality, service and cleanliness standards set by Jollibee Foods Corp.

- Prepare and implement program for deviations from standards of operation conducted by Area Manager on the store.

- Pioneered the 60” seconds service time for all counter orders

‘84 - ‘85: Assistant Manager

Mc Donald’s Cubao Branch

- Supervise dining crew to give friendly and efficient service.

- Supervise production crew to maintain high standards of cleanliness and product quality.

- Conduct spot audit on cashiers on a regular basis.

- Provide counseling sessions to crew personnel.

- Prepare variance report materials based on register readings versus inventory.

- Conduct inventory of materials of store on a weekly basis. PERSONAL INFORMATION

Sex : Male

Religion : Roman Catholic

Weight : 175 lbs.

Height : 5’9”

Marital Status : Married

Name of Spouse : Adelisa Florence S. Sarte

Occupation : Physician

No. Of Dependents : Three

Name of Children : Paul Vincent S. Sarte

Ma. Francesca Angeli S. Sarte

Anthony Clement S. Sarte

Name of Parents : Atty. Clemente F. Sarte Jr. (deceased) Angelita L. Sarte (deceased)


1967 - 1970 : San Sebastian College

Manila Elementary

1970 - 1978 : Lourdes School Elementary

Quezon City High School

1978 - 1984 : University of the East

Manila College

B.S.B.A. Major in Accounting

1993 - 1994 : International Hotel and Tourism School Conducted by: SHATEC / HRAP


Hotel Management

Diploma Course

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