Customer Service Medical
Resume:
Education
Metro Business College Graduate Jefferson City, MO
Associate of Applied Science degree- Medical Specialist
Associate of Applied Science degree-Medical Billing and Coding Specialist
DATE GRADUATED: December 9, 2011
Employment Experience
Jackson Hewitt Fulton, MO
PaidTaxPreparer November ’14 to present
Columbia College Columbia, MO
Student Employee for Technology Solutions/lab assist. September’12 to October ‘14
Petro Mart #49 Columbia, MO
Cashier/Clerk October ’10 to May ’11
Plasma Biological Services Columbia, MO
Phlebotomist/Donor Processor- September ’07 to May ‘09
Oak Grove Nursing and Rehab Oak Grove, MO
Certified Nurse’s Assistant-November ’05 to January ‘07
Professional Experience
Customer Service/Sales and Management
Handled day-to-day operations of the business; fielded customer service issues with leadership and confidence
Produced individual and company sales dollars
Accounted for daily deposits and recording of sales figures
Patient Care and HIPAA
Educated in HIPAA and patient rights
Confidently, trained to care for the daily needs of a patient
Experienced in charting personal and medical information
Experienced in specimen collecting including; finger sticks, hematocrit reading and urine and feces collecting
Trained as a phlebotomist and a Certified Nurse’s Assistant
Office Skills
Educated in several office software packages (i.e. Windows XP/7, Microsoft office ’03 and ’07, Excel, Access, and Medisoft)
Familiar with multi-line switch boards
Able to speak with professionalism and with proper etiquette
Achievements and Certificates
Received Certification as a Nurse’s Assistant, March 2006, MO # 69402A
American Medical Technologists, Vice President Spring and Summer 2010, President Fall 2010
Certified in BLS and CPR through AHA and American Red Cross February 2011/re-certified 01/2013 through MO Children’s Division for Licensing as a Placement Provider
References:
Nathan Northup
1306 Old Highway 63
Columbia, MO 65201
*********************@*****.***
Cynthia Pelt
cOlumbia Mo 65201
cell254-***-****
Cheri Chockley
210 El Mercado Plaza
Jefferson City, MO 65109
*****@********************.***
adam Prosser
3601 Buttonwood dr
columbia mo 65201
Skills Sheet
Clincal Techniques
Aseptic Technique
Bandaging
CPR/AED/BLS—AHA trained
Injections
Instrument Identification
Routine History Taking
Infection Control Techniques
HIPAA Rules & Regulations
OSHA Rules & Regulations
Phlebotomy
Total Cholesterol
Specimen Collection
Throat Culture
Rapid Mononucleosis Test
Rapid Strep Test
Medical Office Techinques
Medical Office Procedures
Appointment Scheduling
Medical Transcription
Medical Forms Completion
Medical Law & Ethics
Medical Records Management
Medical Office Techniques
*Medical Insurance Coding
-Billing & Reimbursement
Secretarial Skills
English/Composition
Communication Arts
Accounting
Word
Excel
Access
Keyboarding
Filing & Record Keeping
Contact this candidate