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Customer Service Sales

Staten Island, NY
December 20, 2019

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Jane Sky


Experienced Professional

I am an experienced business professional with the skills, knowledge and experience to meet the demands of the business. I am not afraid to roll up my sleeves to get the job done correctly and on time. I have extensive experience in establishing and maintaining effective client engagements and vendor relationships. With a go-to attitude I am very effective in groups and I shine in leveraging business resources. Leadership Technical Business

Punctual/Reliable Microsoft Office Contract Negotiations Effective

Communicator AS400

Vendor Acquisition

and Relations


Interdepartmental Liaison Quick Books

Service Level

Agreements (SLA)


Management/Mentoring File Marker Creative Thinker


Vendor Engagement QRS Catalog Sales


The Debt – Debt Relief Specialist

Brooklyn, NY [March 2017 to Present]

• Direct Client Engagement: Educated clients in financial account settlement.

• Negotiating with creditors on the clients behalf to settle their debt.

• Additional Sales Department Work: Assisted in onboarding new clients.

• Customer Care Department: Provided assistance and direction to prevent clients from incurring additional debt.

Plan It Expo – Sales Executive

Toms River, NJ [February 2016 to March 2017]

• Managed 4 sales associates.

• Managed and designed the venue floor plan.

• Organized and managed all events.

• Provided quality assurance & client satisfaction.

• Assisted in the creation of individualized venues.

• Local business outreach and area targeting direct engagement. Page 2 of 2

Jane Sky


La Class – Sales / Marketing Manager

New York, NY [February 2013 to August 2015]

• Managed 200+ specialty boutiques.

• Managed Major accounts such as LTD Catalog, Mandes, Travel Traders.

• Attended all major trade shows such as Atlanta/Dallas/Stylemax/Magic.

• Analyzed current market trends and provided direction to upper management.

• Oversaw PR, brand management, marketing and social media for all accounts.

• Supervised customer returns and customer service to ensure business continuity. Magnificent Baby – National Sales & Account Manager New York, NY [January 2012 to March 2013]

• Managed 500+ specialty boutiques and 50+ overseas accounts.

• Oversaw shipping, order maintenance and customer service.

• Conducted weekly sales and design meetings to invigorate sales growth.

• Provided client in-store engagement and training for new order and re-order for purchased products, and displays.

• Attended all major children trade shows and mommy events. EDUCATION

Touro College - Brooklyn, NY

Bachelor's Degree in:

• Business Management

• Computer Graphic Design

[January 1997 to June 2011]


Various Corporate Trainings and Seminars to build the following characteristics: Employee management, Customer service, Communication skills, Ability to learn quickly, Troubleshooting/problem-solving skills, Ability to work under pressure, Adaptability, Teamwork skills, Interpersonal skills, Diversity in the workplace, emotional intelligence, and Integrity.

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