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Manager Customer Service

Location:
Winter Park, FL
Posted:
December 20, 2019

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Resume:

Objective

To become associated with a company where I can utilize my skills and gain further

experience while enhancing the company’s productivity and reputation. Experience

BOLAY; WINTER PARK, FL — 2019-PRESENT

Manager

Responsible for daily bank transactions.

Lead daily lineups to encourage and inform staff of changes and shift responsibilities.

Manager ServSafe Food Handlers Certificate.

LUXBAR; CHICAGO, IL — 2015-2019

Lead Cocktail Server

Ability to work 10+ hour shifts without issue.

Strong sense of professionalism.

Proficient in guest hospitality.

Consistent results under time sensitive and high pressure conditions.

Handled cash, credit and debit transactions.

Established loyal cliental.

OUTBACK STEAKHOUSE; WINTER PARK,FL — 2012-2015

Certified Trainer

Traveled to predetermined locations to train servers on new Outback technology as well as the Outback brand.

Responsible for overseeing the daily functions and customer service of the store and staff.

Shared seasoned knowledge and encouraged the development of others to achieve specific company goals.

Headwait

Assume managerial duties during closing shifts.

Responsible for daily bank deposits (including all cash intake for the store).

Properly distributed employee payouts.

Courtney O’Day

239-***-**** ada37m@r.postjobfree.com 3304 Bishop Park Dr. Winter Park, Fl Education

University of Central Florida; Orlando, FL — Interpersonal Organizational Communication B.A, January 2013- December 2014

Valencia Community College; Orlando, FL— General Education A.A. Degree August 2011- December 2012

References

Abby Miller

Assistant General Manager at Luxbar Chicago, Il.

312-***-****

Erick Starke

General Manager at Luxbar Chicago, Il.

815-***-****

Beverly Thomas

Former Proprietor of Outback Steakhouse Winter Park, FL.

(407) 920- 6839

Courtney O’Day

239-***-**** ada37m@r.postjobfree.com 3304 Bishop Park Dr. Winter Park, Fl



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