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Customer Service Sales

Location:
Johannesburg, Gauteng, South Africa
Salary:
15000
Posted:
December 20, 2019

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Resume:

Introduction

I have experience within call centre for the last 8 years. In call centre I have worked in multiple

industries, being Medical Aid, Insurance, IT Help Desk, Inbound and Outbound Sales, Banking and

Retentions.

Customer Service is the main key attribute that I have and always strive to ensure that each clients

or customer that I attend to will leave having their query resolved.

Work experience

2017-11-01 - 2019-09-01

Customer service

Tutuka Software

Helpdesk & Technical Support - Helpdesk & Technical Support

2016-10-01 - 2017-10-01

Customer service

Webhelp

Inbound call centre agent for UK based clients

2015-11-01 - 2016-03-01

Reinstatement Agent

Clientele

External Sales - External Sales

2015-04-01 - 2015-10-01

Inbound Sales Advisor

Outsurance

External Sales - External Sales

2014-04-01 - 2015-03-01

Inbound Consultant/Team Leader

IOPEN Consaltacy

Others: General Management - Others: General Management

2012-03-01 - 2014-03-01

Out bound agent

African Bank

Private Banking - Private Banking

2011 -10-01 - 2011-11-01

Sales Agent

Alexander Forbes

Call Centre & Telesales - Call Centre & Telesales

Page 1 of 2 - Rodney Maswanganyi CV

Education

2018

MICT SETA

NQF Level 5 System Development

2010

Roosevelt High School

Matric

Matric

Skills

Expert: Self-driven, Customer Services, Customer Focus, MS Word, MS Excel, Computer skills, Problem Management,

Communication, Call centre, Dealing with people

Current Salary

150 - 200K Annually R

Preferences

Prefered Job Categories: IT & Telecommunications, Customer Service, Inbound Call Centre, Help Desk

Prefered Job Locations: Gauteng,South Africa

Prefered Job Titles: Customer Service Consultant

Salary Required: 150 - 200K Annually R

Languages

Professional : English, Sepedi

Limited : IsiZulu

Native : Xitsonga

I hereby consent to the processing of the personal data in this CV by anyone who receives this CV for the sole purpose of

consideration of my skills and experience for professional opportunities.

Page 2 of 2 - Rodney Maswanganyi CV

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