Professional Summary

Skills

Experience

Education

MICHAEL ZAWALNIAK

**** **** *****, ******* *****, IL 60140 (H) 847-***-**** ada32j@r.postjobfree.com Outgoing Food & Beverage Multi-Unit Operations Manager offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in Food Basics and Techniques. Compile and maintain records and estimate food production with unique ability to relate to diverse clients. Effective training and scheduling. Accountability meeting labor and sales costs. Service Orientation Administration and Management

Food Production Judgment and Decision Making

Instructing

Food & Beverage Multi-Unit Operations Manager 01/2018 to Current HMS Host – Chicago/O'hare Airport, IL

Manage Multi Units, $11 Million Dollar Sales Macaroni Grill along with Prairie Tap Restaurant, Wolf Gang Puck Express, Brioche Cafe, BJ Market, Oversee a 100 member team staff. Monitor food preparation methods, portion sizes, and presentation of food to ensure that food is prepared and presented in an acceptable manner. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Schedule staff hours and assign duties.

Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

Food and beverage Managers 06/2017 to 09/2017

Marriott Hotels – Hoffman Estates, IL

Monitor employee and patron activities to ensure liquor regulations are obeyed. Greet guests, escort them to their seats, and present them with menus and wine lists. Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

Investigate and resolve complaints regarding food quality, service, or accommodations. Assistant General Manager 12/2015 to 02/2017

Panera Bread – Algonqun, IL

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Kitchen Manager 03/2015 to 09/2015

Golden Corral – Algonquin, IL

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Shift Leader 10/2005 to 03/2015

Albertsons / Jewel Foods – Woodstock/Algonquin, IL Prepare a variety of foods, such as meats, vegetables, desserts, according to customers' orders or supervisors' instructions, following approved procedures.

Restaurant Manager 10/2009 to 01/2014

Noodles and Company – Rockford, IL

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities. Bachelor of Science: Hospitality Business Management Jun 2017 DeVry University - Elgin, IL

State of Illinois Health Certification

Bartending Basset Certification, [Bartending College Online]. Associate of Science: Small Business Management

Triton College - River Grove, IL

Computer Skills: -

POS, Word, Excel, Citrix, Kronos, Micros.