Farrah Colton

*** ***** ***** ******, ** ***** ada2yx@r.postjobfree.com 770-***-****

CAREER OBJECTIVE

Motivated and resourceful professional with a reputation for quality, proficiency, and reliability in customer service oriented positions seeking to use medical education and practical experience to healthcare industry.

Proficiencies: Greenway; MS Excel; MS Word; Windows 10, wordperfect 5.0; Typing Speed: 35 WPM

Skills: Time management skills; Decision-making skills; Proofreading and editing; Written and verbal communication (letters, emails, presentations, face-to-face communications); Critical thinking skills

PROFESSIONAL SKILLS

Basic coding skills for ICD/CPT Third Party Medicare Medicaid HMO PPO CMS1500 Claim Form Billing Cycle Claims Appeal Process Medical Administrative Assistant Medical Terminology Patient Processing and Patient Registration Medical Laws & Ethics Medical Records Management Release of Information HIPAA Compliance Medical Transcription Office Accounting Anatomy & Physiology Meaningful Use ICD-9/ICD-10

EDUCATION

Ultimate Medical Academy Diploma – Medical Administrative Assistant, 2018

Fully accredited, accelerated program providing instruction in medical administrative and general office procedures such as appointment setting, transcription, medical records management and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking and communications skills are developed throughout the program.

EXPERIENCE

Olive Garden– Newnan, GA

11/2005-Present

Host/Hostess

Answer telephone calls, respond to inquiries, and document reservations

Collect payments from patrons, process credit card transactions, handle cash and use a Point of Sale system

Communicate with other staff members to meet customer needs

Contribute to the attainment of a satisfying dining experience by providing excellent customer service

Courteously greet patrons and either escort them to their tables or direct them to a waiting area

Demonstrate adaptability and team work by assisting with and completing other duties during high volume times

Inspect dining and serving areas routinely to ensure highest possible standards of cleanliness are maintained

Plan and assign guests to tables suitable to the size of each group and according to rotation schedule, escort guests to their seats, and provide menus to increase guest experience and table turnover

Utilize combination of culinary knowledge and sales techniques to increase food and beverage related revenue

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