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Human Capital Management & Leadership

St. Charles, IL
December 15, 2019

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Trisha Connelly

*N*** Deer Pond Dr. St. Charles, IL 60175

Cell: 630-***-****


Miami University – Oxford, OH May 2020

Farmer School of Business GPA: 3.19

Management & Leadership Major

Miami University Dolibois European Center – Differdange, Luxembourg January – May 2018 WORK EXPERIENCE

PepsiCo FritoLay – La Mirada, CA May 2019 – August 2019 Sales Management Intern

• Increased market share and annual retail sales by $114,252 by identifying sales opportunities and the selling/execution of incremental equipment in the Orange County zone

• Built relationships with independent business owners and route sales representatives while using strong communication and adaptability skills to overcome pushback

• Organized a service opportunity at the Orange County Food Bank where the team packaged over 1,200 food boxes to feed 2,000 disadvantaged senior citizens

• Fostered a safety culture by leading interactive meetings for district sales leaders and route sales representatives Connelly Electric – Addison, IL May 2018 – August 2018 Administrative Assistant Intern

• Assisted Accounts Receivable with bookkeeping, billings, collections, and waivers while working with Quickbooks and Sage 300 Timberline

• Reconciled Taft-Hartley Monthly Payroll Union Labor Reports and Payroll Reports for 300 electricians

• Supported Estimating, Engineering, and Project Management departments by contacting vendors and providing office aid Kilwins Chocolates Franchise – Geneva, IL May 2016 – August 2017 Associate

• Promoted cheerful work environment for customers and coworkers; responding eagerly and efficiently to their requests

• Maintained high standards of customer service during high-volume, fast-paced operations

• Followed procedures for safe food preparation, assembly, and presentation

• Took initiative to find extra tasks when scheduled duties were completed The Hotel Baker – St. Charles, IL May 2014 – April 2016 Front Desk Agent

• Built rapport by assisting guests and resolving any conflicts to ensure a positive experience and high return rate

• Productively handled both guest and employee questions/concerns by understanding functions of Front Desk, Concierge Services, Event Coordination, Laundry, Housekeeping, and Bell Staff

• Supervised selling procedures to maximize room revenue and property occupancy LEADERSHIP

Alpha Chi Omega Sorority February 2016 – Present

Sisterhood Representative

• Coordinated events and activities to promote relationships and foster a healthy, positive culture within the organization

• Participated in numerous events to impact the lives of others through our national philanthropic cause: domestic violence awareness


• Proficient in Microsoft Word, Excel, PowerPoint, & Access; SQL; JMP; QuickBooks; Sage 300 Timberline

• Strong Written and Communication Skills, Ethical Practices, Attention to Detail, Interpersonal Skills, Critical Thinking

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