Mary Ann R. Ruiz

Email add. ada2s2@r.postjobfree.com

Mobile # 055-***-****/ 056*******

Al Muteena Deira, Dubai U.A.E

A highly organized and hard-working individual looking for a responsible position to gain practical experience, secure a challenging position, expand my learnings, knowledge, and skills.

Time Management

Team work and multitasking capabilities.

Maintaining confidentiality in all aspects on the firm, dealing and work.

MS Office, Excel, Word, Power point

Fast learner and Willingness to learn

Punctual and Adaptability

Persistent: Completed a task even when it was more challenging than expected

Strong work ethic

Training and Sales Admin Coordinator – June 2018 till present

Training Coordinator – 03 years in Emirates Civil Defence Academy

HR Assistant – more than 01 year in Creneau International LLC

HR and Administration Assistant – 04 years in Hyperpanda

Window Clerk cum Data Entry – 02 years in Hyperpanda

Cashier cum Customer Service – 02 years in Hyperpanda Training and Sales Admin Coordinator

Directorate General of Dubai Civil Defence

June 01, 2018 till present

Public Safety Training and Sales Department

Job Responsibilities:

Helping and provides Sales Team a daily support and information to key customers of the company.

Handling phone calls and emails inquiry related to Sales and Training.

Responding to customers complaints, request and providing them immediate response.

Prepares and Issues Proposal/Proforma Tax Invoice.

Maintain and update daily payments in the Registration databases. CAREER OBJECTIVES

Skills

Summary of working experience

Job Responsibilities

Developing and maintaining filing systems so as to maintain Sales records, Training and attendance records and prepare reports.

Responsible in managing, developing, coordination for all training programs.

Communicates with Managers to identify training needs and requirements.

Maintain updated curriculum database and training records.

Organize and schedule training schedules as per company requirements.

Course Registration Form, Attendance Sheet, and Participant Manuals to be prepared and made ready a day prior to the event

Printing and issuing certificates.

Monitoring and maintaining office supplies; inventory and ordering for Training materials when needed.

Training Coordinator

Emirates Academy for Civil Defence (under Dubai Civil Defence) June 10, 2015 till May 30, 2018

Public Safety Training and Sales Department

Job Responsibilities:

Helping and provides Sales Team a daily support and information to key customers of the company.

Handling phone calls and emails inquiry related to Sales and Training.

Responding to customers complaints, request and providing them immediate response.

Prepares and Issues Proposal/Proforma Tax Invoice.

Maintain and update daily payments in the Registration databases.

Developing and maintaining filing systems so as to maintain Sales records, Training and attendance records and prepare reports.

Responsible in managing, developing, coordination for all training programs.

Communicates with Managers to identify training needs and requirements.

Maintain updated curriculum database and training records.

Organize and schedule training schedules as per company requirements.

Course Registration Form, Attendance Sheet, and Participant Manuals to be prepared and made ready a day prior to the event

Printing and issuing certificates.

Monitoring and maintaining office supplies; inventory and ordering for Training materials when needed.

HR Assistant

HR Department

Creneau International Middle East LLC

April 29, 2014 to May 26, 2015

Job Responsibilities:

Assist with day to day operations of the HR functions and duties.

Handles Restaurant Staff Accommodation maintenance, issues and urgent matters.

Conduct employee performance appraisals, organized and monitor staff training.

Processing and liaise to the PRO for employees new visa, renewal and cancellation, emirates ID, and Dubai Municipality card.

Updating and filing in the system all employee data (leaves/status/salary).

Coordinating staff vacancy list, interview and shortlist.

Coordinate communication with candidates and scheduled interview.

Make offers and employment contract to the potential candidates.

Manage off boarding, Induction/Onboarding of new employees

Prepares general correspondence (Salary Cert, Bank Letters, NOC to Travel, Letter to Immigration, Experience Certificate, Warning etc.)

Prepares letters relating to employees change of employment terms (Change in job title/ salary/ Grade/ Base Location/ etch) and coordinate to accounts.

Ensuring new starters files are set up, sending and receiving of all relevant information, pre - employment documentation and reference.

Make recommendation where appropriate regarding improvements to existing policies, procedures and system.

Develop good work relationships with other departments and all employees.

Coordinate HR arrangements (flight booking, meeting, training and employees medical insurance).

Provide weekly recruitment status update report to the HR Manager.

Provide a professional and efficient service to all employees. HR Assistant cum Admin Assistant

Hyperpanda

HR Department

May 23, 2010 to April 25, 2014

Job Responsibilities:

Assisting with the day to day efficient operation of the HR office.

Processing and liaise to the PRO for employees new visa, renewal and cancellation, emirates ID, and Dubai Municipality card application.

Updating and filing in the system all the employee leaves/salary and status).

Organized and monitor staff training.

Issuing and updating employee uniform.

Over all in charge for Staff Accommodation issues and urgent matters.

Prepares general correspondence (Salary Cert, Bank Letters, NOC to Travel, Letter to Immigration, Experience Certificate, warning etc.)

Prepares letters relating to employees change of employment terms (Change in job title/ salary/ Grade/ Base Location/ etch) and coordinate to accounts.

Maintain employee and general files

Prepares final settlement calculation and related documents.

Coordinate HR arrangements (flight booking, Hotel Booking, meeting, training and employees medical insurance).

Prepares Store Duty Managers Schedules on a monthly basis.

Prepares and generating reports for monthly payroll inputs (absences/bonus, leaves etc).

Provide Administrative and Operational support for other Department when needed.

Responsible in filling important documents from the stores, attending meetings together with the General Manager.

Diary and minutes for the Meeting

Coordinate and Scheduling meetings, appointments, interviews and other gatherings of the Management.

In charge for HACCP certification, Gap Audit with the Team, Attending training and Seminars regarding Hygiene and Basic Handling of Chemicals.

Handles and prepares Materials and supplies needed in the Store.

Monitor and order deliveries of items between supplier to ensure that all items are delivered to site on time.

Source, select, compare and negotiate for the best purchase package in terms of quality, price, terms, deliveries and services with the suppliers.

Purchase and issue orders in accordance to specifications.

Plan and manage inventory level of materials and products.

Source for new parts, suppliers and sub contractors when the need arises.

Support relevant departments with the quotation for the purpose of tenders.

Coordinate with suppliers to ensure on time delivery.

Maintain complete updated purchasing records, data and pricing in the system. Data Entry Clerk cum Window Clerk

Hyperpanda

Receiving Department

June 16, 2008 to May 22, 2010

Job Responsibilities:

Responsible for encoding the purchase orders and return items in the system as well as performing basic office functions.

Prepare all the pending purchase orders needed by the checkers in receiving the items as well as Home deliveries invoice.

Updating PDT on a daily basis.

Making a daily report for the received and returned items on a daily/weekly and monthly basis.

Cash Desk Clerk

Hyperpanda

Central Cashier Office Department

March 29, 2006 to June 15, 2008

Job Responsibilities:

Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.

Operating scanners, scales, cash registers, and other electronics.

Balancing the cash register and generating reports for credit and debit sales.

Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.

Processing refunds and exchanges, resolving complaints.

Bagging or wrapping purchases to ensure safe transport.

Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.

Maintaining a clean workspace

Graduate of Bachelor of Science in Business Administration major in MARKETING on March 30, 2005 at Central Colleges of the Philippines

Basic Food Hygiene Training – conducted by Mentus Consultant

Customer Care Training – conducted by Hyperpanda Management

Basic Training in Handling Chemical - conducted by Arpal Gulf LLC

Beginner and Advance Excel Training – conducted by Formatech

Effective Communication Skills Creneau International – Conducted by PRO Training Co.

Fire Safety Training – conducted by Emirates Civil Defence Academy

First Aid Training - conducted by Emirates Civil Defence Academy Date of Birth /Age : 15-Dec-1981/37 years old

Nationality : Filipino

Civil Status : Married to Roy Ryan Ruiz

Height/ Weight : 5`3 /68 kgs :

Religion : Christian

Gender : Female

Language Spoken : English and Tagalog

Visa Status/Validity : Employment visa / 26-Aug-2021 (can cancel anytime) Notice period : Can join within a week

Character References:

1. Ms. Maricel Violanda – HR Officer (Hyperpanda) at ada2s2@r.postjobfree.com 2. Mrs. Wafa Al Tahir – ex HR Manager (Meran Training LLC) – 055-***-**** 3. Ms. Sara Abdulla – Head of PR & Marketing ( Dubai Civil Defence) – 050-******* 4. Ms. Joan Ventanilla – Accountant – 050-***-**** 5. Rachelle Andit – Accountant as Damaco Foods DMCC- 056-******* ada2s2@r.postjobfree.com I hereby certify that the above information is true and correct. If selected I will assure you that I will perform to the best of my abilities with professional approach to reach up to the organizations expectations.

MARY ANN CUMAWAS REYES

Applicant

EDUCATION

PERSONAL INFORMATION

SEMINARS ATTENDED

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