Genoveva Yssel R. Jeanjaquet
E-mail: ada2pf@r.postjobfree.com
Mobile No.: +971*********
Address: Al Garhoud Emirates Accommodation, Dubai, UAE
Objective :
Career objective
To work with a company with superior quality of service geared towards customer’s ultimate satisfaction; and to be one with a team that delivers outstanding results and ensures an exciting growth both in my personal and career development.
Specific Job objective
To be one with company to achieve its MISSION AND VISION thru my knowledge, skills and pleasing attitude; with my experience in AHRM, I know, I will be of great help in attaining substantial growth of the company.
Profile :
Exposed to a fast-pace/turn around time in beating deadlines for the job.
Able to produce high quality work consistently with a flexible approach.
Responsible outlook and a positive commitment to work.
Know how to deal with other/different people after having gained experiences while working within various positions.
A quick learner and eager to develop more skills as imparting the same to others.
Education :
COLLEGE Associate in Hotel & Restaurant Management
University of the Visayas – Minglanilla Campus
Minglanilla, Cebu City
2014-2015
SECONDARY Mary Help of Christians School
Minglanilla, Cebu City
1999-2002
ELEMENTARY Mary Help of Christians School
Minglanilla, Cebu City
1993-1998
Career History:
TEALAND TRADING LLC
Sales Associate
Dubai, UAE
April 18, 2017 - Present
Key Job Responsibilities:
Work with customers with the most cheerful and pleasant disposition.
Greet customers at the store and provide them with information on their required products.
Communicate and assist customers in any way possible and as the customers may require.
Operating cash registers, managing financial transactions & balancing drawers.
Explain products features and benefits by performing demonstration and answers any questions that customers may have.
Deal with customer’s complaints professionally and with restraint.
Suggest additional products in a bid to meet the company’s and self-sales target.
Provide information regarding prices and after sales services and ways in which the latter can be obtained.
Call existing customers to provide them with information on new products or discount option and markdowns.
Process or help process payments made by the customers – whether by in cash or credit card.
Create sales reports, detailing all transaction made in a day for the purpose of informing the management of individual’s sales progress.
Oversee the cleanliness and replenishment of shelves according to marketing and sales directives.
Gaisano Grand Mall Carcar City
Sales Lady @ Ladies Department
Cebu, Philippines
September 20, 2016 – March 20, 2017
Key Job Responsibilities:
Work with customers with the most cheerful and pleasant disposition.
Greet customers at the store and provide them with information on their required products.
Communicate and assist customers in any way possible and as the customers may require.
Lead customers to desired shelves or aisles and assist them in locating products.
Explain products features and benefits by performing demonstration and answers any questions that customers may have.
Deal with customer’s complaints professionally and with restraint.
Suggest additional products in a bid to meet the company’s and self-sales target.
Provide information regarding prices and after sales services and ways in which the latter can be obtained.
Call existing customers to provide them with information on new products or discount option and markdowns.
Process or help process payments made by the customers – whether by in cash or credit card.
Create sales reports, detailing all transaction made in a day for the purpose of informing the management of individual’s sales progress.
Oversee the cleanliness and replenishment of shelves according to marketing and sales directives.
Alpa City Suites
Hostess
Cebu, Philippines
November 07, 2015 – April 07, 2016
Key Job Responsibilities:
Greet incoming and departing Guests warmly with a genuine smile and eye contact, escort them to assigned dining area, present menus & announce waiter’s name.
Use visual cues to seat Guest in either the bar or dining are depending on their preference.
Inform Guests of current promotion and who will be serving them to ensure a smooth handoff to the service staff.
Answer incoming calls to the restaurant and provide appropriate service.
Manage the flows of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
Tend to special Guest needs and requests.
Observant to Guest’s needs throughout dining experience to ensure they receive high quality service.
Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies.
Help dining room staff by setting and clearing tables, replenishing water & serving beverages.
Receive payments by validating credit charges, approving checks, accepting currency, calculating and issuing for ToGO orders.
Reconcile cash drawer by proving cash transaction, listing checks and card charges for to-go orders.
Contribute to team effort by accomplishing related results as needed.
Alpa City Suites
Commis 3, OJT
Cebu, Philippines
June 25, 2015 – September 25, 2015
Key Job Responsibilities:
To prepare and cook food according to recipes, quality and presentation standards.
Ensure proper portion, arrangement and food garnish.
Monitor the quality and quantity of food that is prepared.
Regulate the temperatures of ovens, broilers grills and roasters.
Pull food from freezer storage to thaw in the refrigerator.
To ensure safe working conditions from me and colleagues.
Inform Chef of excess food items for use in daily specials.
Work on own initiative without full detailed supervision or direction.
Be familiar with and comply with all relevant Security policies, processes and procedures.
Anticipate and address guests’ service needs.
To perform other duties that management may from time to time reasonably require.
Learns the hotel’s fire and safety precautions and how to operate kitchen fire fighting equipments.
Monitor and fill all HACCP forms in regular basis.
Ensure adherence to quality inspection and standards.
To develop and maintain positive working relationships with others and support team to reach common goals.
Prepare and service of hot and cold dishes responsibility for the section.
Gaisano Grand Mall Minglanilla City
Sales Lady @ Ladies Department
Cebu, Philippines
November 26, 2012 – May 26, 2013
Key Job Responsibilities:
Greet customers at the store and provide them with information on their required products.
Actively assist deals and attends to the needs of customers.
Explain products features and benefits by performing demonstration and answers any questions that customers may have.
Grant the request of the customers on getting new stocks, sizes and other design of the products requested by the customers.
Provide information regarding prices and after sales services and ways in which the latter can be obtained.
Call existing customers to provide them with information on new products or discount option and markdowns.
Face the customers with the smile.
Process cash and credit card transaction at the registered post.
Bag the products purchased by the customers.
Create sales reports, detailing all transaction made in a day for the purpose of informing the management of individual’s sales progress.
Oversee the cleanliness and replenishment of shelves according to marketing and sales directives.
MIDTOWN HOTEL
HOUSEKEEPING ATTENDANT
Cebu, Philippines
April 07, 2004 – November 03, 2004
Key Job Responsibilities:
Consistently offer professional, friendly and engaging service.
Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies.
Sign in and out master keys daily.
Maintain proper usage of cleaning supplies and equipment.
Update and record all cleaned rooms.
Return and properly tag all lost and found articles in the Housekeeping Office.
Follow department policies and procedures and service standards.
Report necessary maintenance items.
Follow all safety and sanitation policies.
Other duties as assigned.
Graduate of Associate in Hotel & Restaurant Management
University of the Visayas – Main Campus
Cebu City, Philippines
October 28, 2015
In – House Training
University of the Visayas
June 23, 2015
Community Outreach Program
Minglanilla, Cebu
March 8, 2014
Innovate, Unify & Respond to Reality
AV Room, SCC - CI
February 28, 2014
Community Outreach Program
Minglanilla, Cebu
October 12, 2013
Clean – Up Day Program
Minglanilla, Cebu
October 5, 2013
References :
Name: Eugene Pepito
Company: ALPA City Suites
Position: Executive Chef
Contact # : +639*********
Name: Jennyly Tumamak, CPA
Company: Pacific Traders & Manufacturing Corporation
Position: Accounting Manager
Contact # : +639*********
Name: Engr. Serafin Paciencia III
Company: Jumeirah Creekside Hotel
Position: BMS Engineer
Contact # : +971*********
Achievements:
Seminars Attended: