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Qibla, Kuwait City, Kuwait
December 14, 2019

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Ahmed fathi Ali Mahmoud



•Seeking a good challenging position in a reputable foundations allowing me to apply my skills & acquiring knowledge along with the right tools to increase my present value of my company and consequently myself.

Personal details:

•Date of Birth : 5/1/1986

•Nationality : Egyptian

•Marital Status : Single

•Phone : 67005495

•E-mail :

•Address : Farwania – Block 1 st 86 .


•Bachelor of Commercial from Suez Canal University.

•Major: Accountant.

•Year of Graduation: 2007 .

•Final Grade: Good.


1- Secretary of Human Resource in Sport Support Hotel .

- Duration from ( 1/9/2007 - 31/1/2009 ) .

- Responsibilities: -

oTotal correspondence from the Managerial Desk – Inflow & Outflow of the information, in-house and external clients.

oFile documents and ensure confidentiality of documents.

oPreparing Purchase Requests/Store requests; Liaising with the Departments till the receipt of items requested.

oAssist with the establishing, revisions and maintenance of office procedures and policies.

oResponsible for all kinds of travel & Hotel arrangements for the Doctors, as required.

oCoordination of Accommodation for the Doctors/ Visiting Doctors in the Residential Tower or in the Hotel.

oConference Room in charge – Conference arrangements, handling the bookings as per request and availability.

oInterview Arrangements (Telephonic & Video calling)

2- Admin Assistant in Americana Group (Restaurant Sector)

- Duration: - (1/9/2009 to 12/4/2012.).

- Responsibilities:

oDaily Report to Delivery Administration about everything related to these Restaurants (Hardees – KFC – TIKKA – SABBARU) about the orders are delivered on time- How many Orders cancelled – The Reasons of Cancelling Orders.

oDaily Survey Report about assessment Delivery Service for All Restaurant by asking the Customers.

o Make Evaluation Report for Call Center agent by listening to His /Her Call tracing with customers, to know if the Call was Conducted according Call center roles and professionally or not .

o PreparMonthly (over time) for the employees, and send that file to Accountant Dep.

oPreparing the Weekly Schedule.

oUpdating, processing and filing of all documents.

oUpdating & maintain the holiday, absence and training records of staff.

oMeeting and greeting clients and visitors to the office.

oTyping documents and distributing memos.

o Supervising the work of office juniors and assigning work for them.

o Handling incoming / outgoing calls, correspondence and filing.

oFaxing, printing, photocopying, filing and scanning.

o Organizing business travel, itineraries, and accommodation for managers.

o Monitoring inventory, office stock and ordering supplies as necessary

3- MABANEE Company (Avenues Mall) in Kuwait.

- Duration: - ( 20/8/2013- 31/1/2014 ) .

Responsibilities: - ( Tenant Relations Department) .

oResponsible about Avenues Mall Customer Service and Tenant Relation OPERATIONS like check out about them permits.

oApproving regarding them permits according the mall policies.

oInstalling the new events and stores in the social media and follow the customer requires or any questions regarding anything in the mall.

oCoordination any new events / new open stores Ceremonies and.

oDoing daily reports about Mall conditions and raise them to Mall Managements.

oResponsible about staff time attendance –

oTaking over the Duty manager responsibility in evening time (Sign permits - Doing Reports about Mall condition).

oHandling Tenant Satisfaction Survey every 3 month and gather all in one report in end of year and making general meeting with the managements to discuss the results of this report.

oSharing with upper management about the new suggestions and the required regulations.

oKeeping Monitoring on All tenants.

oDaily Updating on Tenants list and Emergencies Call files.

oDaily report about the mall statistics regarding (Customers Calls – Tenant call – porter service).

oResponding for any inquires about any issues in regards the Mall.

oMonthly Survey Report for marketing team to know if the events which our managements organized them in mall.

3- Mabanee company (Transfer to Commercialization Department) .

-Duration ( 1/2/2014 - 30/11/2015 ) .

Responsibilities:- (Admin coordinator at Commercialization sector ) .

Coordination between our management and the companies who want to hire space in avenue mall for installing stands and events in avenues mall ( do permits to them after taking approval from the management – prepare the quotations after the deal is done – determining places for stands / events as per the mall’s map .

4- Admin Coordinator in KCCEC Company (Maintenance power plants Department).

Duration ( 13/12/2015 Till present ).


oHandling Correspondences between Head Office & MEW (Client).

oHandling / Keeping File Documents as ISO Standards.

oPreparing Yearly Budget Estimation for Projects.

oProceeding Purchas Orders.

oMonthly reports of different project (Operation / Manpower supply / Maintenance reports) and forward them to Client.

oStock Inventory.

oPetty Cash & Fuel petrol handling.

oTime sheet attendance.

oProceeding Monthly invoices which submitted, getting approval and following the progress of finalizing them by MEW (Client) .

oRecruitment Processing.

oCo-ordinate with the line management to ensure that all matters regarding human resources are addressed within the Company Policy.

oDelegating responsibilities to key officers and undertaking necessary actions to improve performance.

oClosely monitoring performance of assigned operating units along with ensuring compliance with the hospital policies.

oActive participation in workgroups and task force committees to achieve accreditation.

oServing as a member of the Staff issues, Recruitment, Steering, Task Forces, Quality Improvement committees

Programing & computer Skills: .

Level knowledge of relevant computer application (windows operating systems, Excel word and professional using internet).

ICDL Certification.

General English Courses from ( AUK ) Kuwait American University ( CCE ) Recently I have been studying level 4 and Conversation .

3 Times Best Attendance Certificate from Mabanee Company Regarding My Attendance and leaving out to my Duty.

Certificate in Heart saver first Aid CPRAED Conducted by C P R Gulf training Institute.

Qualification .

Strong organizational,

Administrative and analytical skills.

Excellent spelling,

Proofreading and computer skills.

Ability to maintain confidentiality.

Excellent working knowledge of all Microsoft Office packages.

Ability to produce consistently accurate work even whilst under pressure.

Ability to multi task and manage conflicting demands.

Ability to type at least 60+ wpm.

Social competence & skills .

I have strong organizational skills; excellent verbal and written communication skills; and excellent administrative skills. These skills combined give me a proven ability to multitask. These skills also make me capable of building professional and effective relationships with service providers to manage operations. I have been responsible for providing effective communication to all stakeholders to ensure expectations are met and progress is effectively communicated which has benefited from my multi-lingual skills. I also attempt to ensure all customer issues are resolved and responded to in a proactive manner.

Language Skills:

•Arabic: Native Language.

•English: Very good.


Office management.

Administrative support.

Minute taking.

Report writing.

Presentations Diary management

Hoping that my qualifications will meet your requirement

{ Ahmed Fathi Ali .}

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