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Customer Service Medical

Location:
Newport News, VA
Posted:
December 13, 2019

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Resume:

Traci Faulks

*** ****** **** **

Newport News, VA, 23605

757-***-****

ada2kp@r.postjobfree.com

CAREER OBJECTIVE

Competent Certified Phlebotomy Technician with 10+ years of experience working in high-volume, fast-paced settings. Knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Aiming to leverage my skills to successfully fill the Phlebotomist Technician role at your company.

PROFESSIONAL EXPERIENCE

OCTAPHARMA PLASMA, Newport News, VA

Machine Technician, Aug 2016 – Present

Monitor machine operation, and make adjustments as necessary to ensure proper operation.

Clean machines, perform minor repairs, and report major repair needs.

Maintain maintenance and prepare out of service PCS 2 and Nexys PCS machines.

Evaluate alarms and error codes

Ensure proper documentation of all machine services

Phlebotomy Technician, Dec 2015 – Present

Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.

Process blood or other fluid samples for further analysis by other medical professionals.

Monitor blood or plasma donors during and after procedures to ensure health, safety, and comfort.

Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

Perform blood collections by venipuncture and capillary techniques

Perform data entry of patient information in accurate and timely matter

Provide superior customer service to all patients

Medical Screener, Dec 2015 – Present

Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.

Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.

Conduct hemoglobin tests to ensure donor iron levels are normal.

Determine donor suitability, according to interview results, vital signs, and medical history.

Superior customer service to all patients

EDUCATION

Thomas Nelson Community College

Hampton, VA

Certification of Phlebotomy by NHA (December 2019)

Basic Life Support Certification (November 2019)

ECPI/Medical Careers Institute

Newport News, VA

Associates in Applied Science Medical Assisting (May 2007)

ADDITIONAL SKILLS

Adaptable

Detail Oriented

Compassionate

Ability to work individually or in a team

Strong communication skills both written and verbal

KEY COMPETENCIES

Venipuncture & Capillary Puncture

Blood Collection & Handling Safety

Medical Records Review

Blood Specimen Storage

Patient & Donor Care

Quality Assurance & Controls



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