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Account Executive Customer Service

Portland, OR
December 13, 2019

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Thomas E. Pillitu



Proficiencies include:

Obtaining and managing new business and/or existing business.

Researching new projects, determining the decision makers and related participants.

Establishing new and maintaining existing customer relationships.

Collaborating with end customer, designers, and marketing groups

Contract negotiations, requirements, and review.

Project scope determination, estimating process

Developing packaging & displays to meet customer and store requirements.

Work Experience

Packaging Specialist (Folding Carton Division)

Great Little Box Company, Richmond BC, Everett WA 1/2017 – 6/2019

Identified and engaged new business

Rekindled old accounts and established new contacts

Collaborate on projects with customer, marketing agencies, graphic and structural designers and production.

Facilitated all aspects of:

oContract review, negotiation and related requirements

oEstimate review specific to each element of entire project scope

oProposal development and submission within submittal deadlines

oNew project review with production teams and Project Managers

Senior Account Executive

Trojan Lithograph, Renton WA, 1/2005 – 12/2017

Write and negotiate contracts pertaining to large, complicated RFQ requests

Advise clients on different materials, processes, substrates, usage and applications for optimum results.

Worked on high level accounts requiring close attention to detail from conception to finish

Utilizing industry knowledge to advise customers in all areas of:

Commercial Print

Folding Carton



Prepress and Printing techniques

Production Scheduler

Trojan Lithograph, Renton WA, 2002 - 2005

Schedule production time on all equipment and assign overtime as needed

Run daily production meetings with department managers and customer service

Senior Press Operator 4 color and 6 color 40 inch presses

Trojan Lithograph, Renton WA, 1989 – 2002

*Responsible for all aspects of printing with consistent quality and efficiency.

*Direct and guide assistant press operator.

Continued Education:

Shoreline Community College, Shoreline, WA

Graphic Design, Public Relations

Blanchet Highschool

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