Laquesha Shavon Mosley
Laquesha is a CPR certified Mental Health Worker/ Front Office Assistant with extensive years of experience working with various health-care clients.
Strong hands on experience in processing insurance claims within the medical office setting.
Versatile in keeping track of patient data over multiple visits.
Well versed in collaborating with counsellors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Highest Education: High School Diploma from Jordan High School, Long Beach, CA - Jun 2005
Medical front office assistant's work encompasses many tasks such as greeting patients.
Performing clerical duties.
Managing insurance and billing.
Providing medical procedural support.
Education and Training
Customer and Personal Service
College Hospital- Cerritos, Cerritos, CA Oct 2016 – Present
Mental Health worker/ Front Office Assistant
Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
Provided support and managed calendars, coordinating meetings, appointments and travel.
Keeping track of patient data over multiple visits.
Reading and analyzing patient records.
Process insurance claims within the medical office setting
Monitor, evaluate, and record client progress with respect to treatment goals.
Collaborate with counsellors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
Using codes to bill insurance providers.
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Interacting with the physician and assistants to ensure accuracy
Document or otherwise report observations of patient behaviour, complaints, or physical symptoms to nurses.
Remind patients to take medications or nutritional supplements. Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
Direct phone calls to different unit.
Growing Healthy Together, Long Beach, CA Feb 2015 – Apr 2015
Externship Medical Assistant
Record patients' medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. Interview patients to obtain medical information and measure their vital signs, weight, and height.
Clean and sterilize instruments and dispose of contaminated supplies. Prepare and administer medications as directed by a physician.
Show patients to examination rooms and prepare them for the physician.
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Set up medical laboratory equipment.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Greet and log in patients arriving at office or clinic. Schedule appointments for patients.
West Coast Clinical Trials, Cypress, CA Apr 2015 - May 2015
Prepare reports and maintain records, attendance
Follow proper safety and emergency policies and procedures as set forth by WCCTG. Perform basic medical front office duties, including but not limited to: Welcoming study participants, answering or referring inquiries, and recording and/or collecting study participant information, verify volunteer’s information update to most current, have study specific charts ready for each day.
Vital signs, electrocardiogram, height, weight, specimen collection, meal distribution, pulmonary function tests, check in/out of volunteers, etc.
Assists with the floor set up for study procedures. May also assist with other preparation and setup of work area (ex. Make beds, assemble/disassemble cots).
American career college, Long Beach, CA Apr 2015
Diploma in Medical Assistant: Medical field
Jordan High School, Long Beach, CA Jun 2005
High School Diploma
CERTIFICATE OF COMPLETION:
How to record refrigerator temperature
VFC program requirements
Conducting a vaccine Inventory