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Manager Data

Toronto, ON, Canada
December 16, 2019

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Senior Product Manager

GuestLogix Inc., Toronto July 2011 – June 2019

GuestLogix is a leading global provider of onboard retail technology and merchandising solutions to over 80 travel operators. Its products support ancillary annual revenue generation in excess of $1 billion across 144 countries, both onboard, as well as at other touch points throughout the travel journey.

Responsible for product management of Inflight PoS solutions and Professional Services

Acted as an Agile Product Manager for Inflight PoS team of developers, UI/UX designers and QA

Managed solution contained web-based and mobile applications for iOS and Android platforms

Managed roadmap, prioritized features in roadmap & backlog

Turned features requirements into themes, epics and stories

Led scrum ceremonies: daily standup, story grooming, sprint planning and demo sessions

Created Release Notes and Product User Guides

Gathered customers feedback, reflect it in roadmap & backlog;

Worked with the team on feature and design clarifications, refinement, solution testing, defect prioritization

Managed Professional Services team which delivered software enhancements for legacy customers (>20)

Managed new solution releases to airline customers (>10)

Worked in both agile and waterfall methodologies

Created wireframe and design specifications like FRD, SRS

IT Manager / Business Analyst

Tabi International Corp., Toronto Jan 2003 – May 2011

Tabi, a leader in women’s fashion, offered style solutions selling its products in over 110 stores across Canada, employing 600 people. Store revenue varied from $350K to $1.5M.

Responsible for migration to a new retail solution, IT operations across company; managed development and applications support

Managed, led and played a key role in migration project to a new PoS and Merchandise solution ( KWI):

Identified functional gaps, created specifications, data flows, flow diagrams, and interfaces

Tested features and interfaces; provided training for new solution, designed and built Congos reports

Implemented solution reduced month-end period by 3 days

Managed CRM data cleansing project

Generated marketing campaign analysis, ROI estimation

Built ad-hoc reports/ analysis for executive, merchandise, planning, operations, marketing and finance teams;

Provided systems and BI tool training

Managed IT operations of store relocations

Led requirement gathering sessions for Product Life Cycle and Supply Chain Management application

Built Tabi Product Life Cycle process diagram, organized application demos, assessed user feedback, identified best matches, provided recommendations

Led data integrity project; developed procedures to rectify cross platform data integrity issues

Provided data analysis for Cotton Ginny insolvency period;

Created Cotton Ginny inventory valuation analysis which resulted in $600K revenue increase

Successfully and timely migrated Tabi’s accounting and financial data from JDA to Great Plains software

Business Analyst

Richter and Partners, Toronto May 2001-Dec 2002

Public accounting firm that specializes in insolvency, audit, business valuations, and forensic investigations.

Responsible for performing data analysis and fulfilling report requests for forensic investigation projects

Led quantitative research and analysis in 4 forensic investigations: Network Forest Products, Biway, Fairweather, and Dylex

Supported business valuation projects

Performed data analysis: AP preference analysis, gross margin analysis, roll forward inventory analysis

Developed data validity and integrity check procedures

Programmer/Business Analyst

Network Forest Products Ltd, Toronto Apr 2000 - May 2001

A retail and wholesale lumber company with 50 employees.

Responsible for IT operations, application development and support; executed migration to a new application, developed new reports/forms, trained and supported users

Programmed and maintained application for lumber business and accounting processing

Migrated GL, AR, AP, inventory data into LISA lumber system

Created reports for inventory control, financial and accounting analysis

Created and maintained document forms: receiving, pick ticket, sales order, bill of lading, invoice, customer and office statements, production run, A/P check, quote

Provided user training and support, maintained databases, managed systems security


Over 20 years of Information Technology experience

Over 4 years of agile product management

8 years’ experience delivering solutions in SaaS B2B model

SME in Inflight PoS solutions, retail systems and payment solutions

Highly analytical, results-oriented, efficient multi-tasker

Excellent communication, interpersonal and leadership skills

Successful implementations of 4 PoS solutions for airline globally

Created inventory valuation analysis which resulted in a $600K revenue increase







Axure RP9

Cognos Powerplay & Scheduler

Oracle SQL*PLUS 8.1.7


MS SQL Server

Oracle 8i

Essbase 7





Master’s Degree in Computer Science (with high distinction)

Moscow Engineering Physics Institute, Currently: National Nuclear Research University “MEPhI”,

Moscow, Russia

Accounting, finance and taxes Course,

Moscow, Russia

IT Project Management Course,


Project Management for New Managers Course,



Recipient of “In Recognition of Your Outstanding Contribution” Award from GuestLogix Inc., 2017

Recipient of “We Think and Act Like One Global Team” Award from GuestLogix Inc., 2014

Recipient of “Thinking Out of the Box” Award from Tabi International Corp., 2004






Mobile applications, reading, travel, psychology, theatre, movies, fashion, arts, photography

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