Syed Samar

Date of Birth: **th June ****

Email: ada21e@r.postjobfree.com, LinkedIn: http://www.linkedin.com/in/samarabbas1 Cell Phone: +92-333-*******

Nationality: Pakistani, Marital Status: Married

Career Objective

Extensive 11-year experience in Data Center Industry with a diverse track record in Data Center Operations, Data Center Facility Management, Project management and Process development. Seeking a position with an organization where I can utilize my skills and experience to improve operations, increase profitability and growth.

Education & Professional Certifications

Bachelor of Science in Computer Engineering (March 2007) From Sir Syed University of Engineering & Technology Karachi Pakistan Data Center Certifications

www.epi-certification.com

Certified Data Center Professional

Registration # 4652269

ID No#: 4652269.1159574

Certified Data Center Specialist

Registration # 4980701

ID No#: 4652269.20249569

Certified Data Center Expert

Registration # 5197110

ID No#: 4652269.20335063

Certified Data Center Migration Specialist

Registration # 5373812

ID No#: 4652269.20404831 – Valid up to 29th May 2018 Certified Data Center Facilities Operations Manager Registration # 5619851

ID No#: 5630263.20511688– Valid up to 9th March 2019

(Trained) Implementing Cisco Data Center Unified Computing v5.0 (DCUCI) Working Experience

Manager Data Center, United Bank Ltd

September 2013 till Date

Managing the Data Center for IT Group and management of UBL 400plus severs for overall enterprise wide effectiveness and efficiency of the Data Center, heading 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs. and takes ownership for all aspects of engineering for the IT Data Centers, including but not limited to hardware/software standards, configuration, deployment and maintenance as well as ensuring high-quality end-user support for specific operational systems. Managing 24 x 7 Data Center Operation team, Solid experience in prioritizing and planning projects effectively and efficiently, almost 11 Years in facilities maintenance, management and operations with strong team building skills.

Accountable for:

• Manage compliance with the data Center standards, policies, procedures/practices and guidelines in the Data Center, Compile and maintain data center access and use policies and emergency response procedures

• Operate and maintained site to assure 100% uptime for facilities services with emphasis on emergency response and risk mitigation

• Managing all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems

• Managing all Data Center facility efficiently – well versed with project management activities, time management and team leadership.

• Manage environmental resources, power distribution, safety, security, physical layout, cabling, and monitoring of data center equipment

• Managing and lead Network Operation Center team 24 x 7.

• Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)

• Review quality of purchased products

• Review and analyze all vendors/suppliers and supplies

• Ensure that the products and supplies are high quality

• Take responsibility for the day to day operation of the team providing overall guidance and supervision

• Maintain and monitor required staffing levels and schedule to ensure that the team can meet the demand and respond in a timely manner to network and server anomalies and outages

• Ensure availability as an escalation point for operational support issues 24x7 to support the overall data network.

• Ensure consistent risk management, change management, monitoring, and incident response in the Data Center

• Ensure the proper maintenance of SOPs and best practices within the Network Operations team.

• Manage and responsible Data Center inventory in all aspect (hardware, software, applications)

• Responsible and planning to timely replacement of EOL & EOS equipment

• Responsible for country wide branches reports, alerts, logs, events of all servers and all nodes through Solar Winds.

• Customize Solar Winds as per our requirement

• Ensure of prompt escalation among Data Center team to maintain the standards and meet management expectations.

• Provide direction and hands on support to the data center team and contractors to ensure high availability of production environments

• Monitor data center capacities and create roadmaps to ensure proper capacity for future growth

• Audit every activity regarding movement of equipment’s related to Data center.

• Ensure annual maintenance contract of all critical equipment’s i.e. HVAC, UPS, LV Panels, CCTV, Out of warranty Servers, Colocation site, Blade Chassis & Servers, Access control, Fire suppression with associated vendors and principal manufacturers.

• Manage & Responsible for both Hot site and Disaster recovery site.

• Manage and monitor annual budgets and expenditures both OPEX & CAPEX for the Data Center.

• Manages report for Data center team supporting branches/business units for highly available and redundant network services after peak hours.

• Data Centre Planning, Resource management, and Optimization (Space, Power, and Cooling)

• Key member of the UBL-IT Infrastructure & Operations management team in creating and maintaining the governance processes of the organization’s infrastructure architecture, data centers, telecommunications and networks.

• Manages the development and ensures adherence to all defined standards for policies, SOPs, documentation, and security within the Data Center. Evaluates current procedures and implements more effective support processes for all facets of Operations including the appropriate change control procedures.

• Work closely with other IT managers to develop IT infrastructure strategies, lead the migration to new technologies

• Developed ways to keep operational costs to a minimum and worked with team members to improve efficiency and implemented new data Center strategies like aisles containment

• Contribute to the design and execution of the enterprise-wide disaster recovery and business continuity plan

• Oversees development and enforcement of procedures and processes for managing backups, alerts and other Data Center operational activities.

• Create and implement cost saving projects

• Create and administer SOP's for all work on critical data center facility equipment, preventive maintenance plan, incident and problem management, Data Center physical security policies, Commissioning & Decommissioning, Data Center Access Management, Data Center Equipment Disposal SOPs as per DC standards.

• Create Policies of IT Operations work on critical data center facility equipment as per DC standards.

• Scheduled work activities, within specified change control / management protocol.

• Maintained a constant state of readiness in support of the mission goal of 99.999% uptime

• RFP and SLA management

• provide training for IT, operations and engineering staff on the use of data center facilities including access control, Fire Suppression, Solar winds

•

Achievements:

Key Project:

• Project Manager (2018): Project Manager for newly build network & security Operation Center for 24 x 7 monitoring of critical applications, servers, DCIM, involve in all planning, site selection, infrastructure, and will look after and lead entire project in all aspect

• Project Manager (2018): Project Manager for installation & commissioning of APC Maintenance Bypass Panel with 160 KVA UPS in live environment with Zero downtime.

• Project Manager (2018): Project Manager for installation & commissioning of DCIM for all UPSs, Rack TH & T sensors, PDPM and electrical meter monitoring remotely.

• Project Manager (2018): Project Manager for procurement, installation & commissioning of cold Aisle containment to avoid mixture of Hot & Cold air.

• Project Manager (2018): Project Manager for procurement, installation & commissioning of T & TH sensors

• Project Manager (2017): Project Manager for planning to revamp the cooling infrastructure of test environment

• Project Manager (2017): Project Manager for planning to procurement of corrosion control units for Data Center.

• Project Manager (2017): For our proposed new DR site consist of 16 racks, involve in all planning, site selection, infrastructure, and will look after and lead entire project in all aspect

• Project Manager (2017): Planning, Sizing (Electrical & Mechanical) of newly build IT Room at UBL RHQ

• Project Manager (2017): Design infrastructure, Rack placement, PDU sizing of newly build IT Room at UBL RHQ

• Project Manager (2016): Planning, Sizing (Electrical & Mechanical) of newly build Data Center at HO

• Project Manager (2016): Design infrastructure, Rack placement, PDU sizing of newly build Data Center & all IT rooms of HO

• Project Manager (2016): Budgeting, Planning & Deployment of CCTV backup system to ensure 90 days surveillance as per PCI-DSS compliance requirement.

• Project Manager (2016): Solar Winds successfully deploy in UBL with more than 3000 thousand nodes has been configures by enabling SNMP V2 on live servers, all country wide branches, Core links, DR site, complete LAN network. Modules uses,

Network Performance Monitor (NPM)

Network Configuration Manager(NCM)

Net Flow Traffic Analyzer (NTA)

Server & Application Monitor (SAM)

• Project Manager (2015): Data Center decontamination project has been successfully completed to Protect against physical hindrance, eliminate Corrosive Failure, Prevent Short Circuits, Stop Thermal Failure, Contamination Control, ZINK Whiskers Remediation and it is mandatory in Data Center to prevent unwanted downtime

• Project Manager (2015): Planning & Deployment and managing of Cisco UCS at Live and DR site

• Project Manager (2015): Budgeting, Planning, Sizing & Deployment of APC smart UPS at Data Center.

• Project Manager (2014): Budgeting, Planning & Deployment of Access Control system

• Project Manager (2014): Plan and initiate KVM over IP to Avoid human interference in Data Center, DR-Site, 100 critical branches for 24/7/365 local access, Remote control of monitoring system.

• Assistant Project Manager (2010): Successfully completed the Data Center Migration project consist of more than 40 Racks to provides 24 X 7 facilities of more than 250 live Servers including blade servers, SAN, VISA & network devices, Live Data Center migration to new facility including 300+ live servers including Dell M1000e Blade chassis, 150 test servers, network devices and storage devices (IBM DS8300, EMC VNX 5300 and NAS 3020).

Asst. Network & Data Center Engineer, United Bank Ltd September 2007 to August 2013

During this employment period I have been responsible for working across multi-disciplinary teams in identifying, evaluating and selecting procedures, technologies and reporting standards that will meet targeted business and operational performance needs of Data Center resources. Job Description:

• Operate and Manage both routine and emergency service on a variety of state of the art critical systems such as: UPS, power distribution equipment, LT panels, HVAC (CRAC units), fire detection/suppression; monitoring systems; etc

• Troubleshooting issues including MS Server 2008/2003, Mostly Dell Hardware and Data Center operations.

• Administration of the enterprise infrastructure monitoring application (APC ISX Central); proactive review of operational logs to identify service issues.

• Deploy Configuration, maintenance, and availability of the server infrastructure by OMSA (Open Manage Server Administrator) and What’s UP Gold.

• Administration of 2N Stargate GSM Gateway for branchless banking product OMNI. Key Skills & Interest

Tools Cisco UCS, Solar Winds, What’s UP Gold, APC-DCIM Devices 2N Stargate, CISCO UCS

Other Packages MS Project, MS-Office

COBIT Attended Training

• Health check of power and cooling infrastructure of mission critical site.

• Contribute with product managers and other business leaders to coordinate projects, manage capacity and optimize performance, reliability and efficiency.

• Maximize performance; creating / updating documentation of Operating procedures, incident, back- up, and recovery procedures.

Key Achievements:

• Assistant Project Manager (2009): Successfully deployed 2N Stargate communication network and software for UBL-OMNI SMS services serving more than 1100 merchants as per UBL –IT governance committee expectations.

• Assistant Project Manager (2010): Plan & procurement of Blanking panels in Data Center to Provide technical information for the installation of blanking panels in data center which will cover unused rack space in the front of a rack, resulting in improved airflow to the installed equipment and reducing internal hot-air recirculation within the rack of the data center.

• Project Co-coordinator (2008): Participating and supervised the cable management project of 50 live server/network racks of Data Center and DR-Site.

• Contributed for a project of building data center from zero level for a financial organization.

• Designed Data Center infrastructure involving cooling, electrical & lighting (SLDs), CCTV, earthling, lightning protection, fire alarm & detection systems and access control.

• Assisted team of infrastructure project for insulation of Data Center.

• Developed ways to keep operational costs to a minimum and worked with team members to improve efficiency (PUE) and implemented new data center strategies like aisles containment.

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