Sales Manager
Resume:
Mohamed Abdurahman Al Refai
Mobile : 007**********
Email :*******.**********@*****.***
;*************@*****.***
Dammieta . Egypt
Current location:Manama.Bahrain
OBJECTIVE OBJ
Objectives
To join a progressive organization and utilize my ability, knowledge and
experience
To meet the organizational objectives as well as my personal career, growth and knowledge enrichment
To contribute positively towards improvement of our living environment
SKILLS
Skills
Hard working, sincere and organized
Well structured at work
Ability to work independently and within a team
Committed to deadlines and schedules
Analytical mind, skilled in planning
coordinating and directing
Ability in maintaining high productivity and efficiency
Capable of adapting demands at work
Capable of working efficiently under pressure.
Computer: MS Office, MS Outlook (Emails), SAP, Boss, Ares
ASIEVEMENTS AND AWARDS
. Achieved 430%of revenue target through the quarterly target
.Letter of appreciation from group customer service ALSHAYA GROUP
.Averifiable record of building Growth &Profits in Alshayaa group Home Furniture Division
.Employee of the year at IDDesign UAE(ALGURG GROUP)2013
.Employee of the year at HOME CENTRE(LAND MARK GROUP) 2011
PROJECTS MANAGER
RATTAN HOUSE L.L.C
April 2017 till December 2018
Rattan House is a leading manufacturer and exporter of synthetic rattan outdoor furniture in the
Middle East. Established in 1982 in Amman, Jordan, as a small work shop weaving outdoor furniture,
Rattan House has grown and expanded its market to reach the Gulf region and the Middle East.
Today we operate across multiple markets, specifically Operating in the UAE, Saudi Arabia, Qatar,
Jordan and Indonesia
Job Includes:
Build relationships with key employees among customers
Create plans to address clients’ business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain customers
Set sales and revenue targets and work diligently to meet them
Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
West Elm, AlShaya Group of Company
January 2015 till March 2017
Work as showroom manager
M.H. Alshaya Co. is a multinational retail franchise operator that is headquartered in Kuwait, and operates more than 70 consumer retail brands across the Middle East and North Africa, Russia, Turkey and Europe.
Deliver exceptional levels of Customer Service to Guests across all categories of product, from initial contact, through Design consultation, Estimate creation to sall
Job Includes:
Identifies resources needed and assigns individual responsibilities.
Manages day-to-day operational aspects of a project and scope.
Reviews deliverables prepared by team before passing to client.
Effectively applies our methodology and enforces project standards.
Prepares for engagement reviews and quality assurance procedures.
Minimizes our exposure and risk on project.
Ensures project documents are complete,current,and stored appropriately
Tracks and reports team hours and expenses on a weekly basis.
Manages project budget.
Follows up with clients,when necessary,regarding unpaid invoices.
Analyzes project profitability,revenue.margins,bill rates and utilization
ID Design (A branch of Easa Saleh Al Gurg Group) Dubai, from Jun 2012 till Des 2014
*Work as Supervisor – Sales/ Customer Service
ID Design is one of the world’s most renowned furniture franchises offering Scandinavian lifestyle products. As part of the Easa Saleh Al Gurg Group, the ID Design concept is the product of many years of experience and development in a dynamic process. The store offers a wide range of fashionable furniture products from living & dining room furniture to bedrooms, home offices and kids and youth furniture. Besides this the store houses a huge variety of complementary accessories & custom made curtains. ID Design also has an in-house design facility and offers the services of experienced interior designers. The ID Design product range always reflects the latest trends in modern home decoration.
Job Includes:
In coordination with Showroom Manager, ensured heightened service levels as well as effective management of resources, sales and costs.
Developing, implementing and maintaining operational standards to a level of excellence within the division, in line with company policies and procedures.
Effectively managing the staff to maximize the store sales and regularly monitoring the performance of the division.
Communicating relevant, accurate and timely information effectively to all staff and throughout the company.
Attending and contributing to management meetings as required and also participated in projects as requested by the Showroom Manager/Sales Manager.
Maintaining positive attitude even under pressure and ensured own Learning and Development needs and utilized the available resources for professional and self development.
Preparing and submitting weekly/ monthly sales reports to the Showroom Manager.
Accomplishments:
Employee with the Best Product Knowledge.
Promoted to the position of Supervisor – Sales/Customer Service.
Home Centre Land Mark Group.
Work as a sales Executive from 2010 till Dec.2011.
Achieving the sales target arranging showroom displays.
Train the new joiner sales staff with sales techniques.
Experience in Egypt.
Energizer & Ever Ready
Work as outdoor sales & achieving the set targets. From 2001 to 2003
Mena Tours.
Joined as a customer service supervisor from 2004 till 2005
Al Raze Medical Company.
Work as a sales supervisor from 2006 till 2010.
Personal Details:
Date of Birth: 12 March 1978
Mobile phone: 009**********
Nationality: Egyptian
Marital Status: Married
Qualification: Specific Faculty of Education in English Dept.
Visa: residents visa
Looking forward to have more challenged ready for quick change
Contact this candidate