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Customer Service Data

Broomfield, CO
December 11, 2019

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Herman Romero

Networking Voice and Data services

Objective: To obtain a position in the IT Field, this will challenge my Telephony and Computer skills while providing excellent customer service

Employment History

Enterprise Data Center Supervisor

West Corporation

October 2011 - July 2019

The Job responsibilities were to rack, power, and cable and connect any equipment sent to the data center. We were the onsite hands for any remote systems assistance.

Setting up IP’s for the RSA connections of routers, servers, storage arrays and telco devices.

Keeping site drawings up to date using Visio, Excel and word documents.

Running fiber and cat 6 cables for all the equipment connecting to servers, switches, routers, telco devices and storage arrays.


ITT Technical Institute

Thornton, Colorado

Associates in Computer Networking

June 2008 - June 2010

Networking Application Services and Security

Operating Systems, Microsoft Desktop Operating Systems

Structured Cabling (Cat 3, Cat 5, Cat 6, and Single and Multimode Fiber Patch cords)

Microsoft Network Operating Systems I and II

Linux Operating Systems and Linux System Administration

Database Development

Wan Technology and Application, Network Technology and Service Integration

Contact Information

Herman Romero

12198 Jasper Road

Erie, Colorado 80516


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