Customer Service Data
Resume:
Herman Romero
Networking Voice and Data services
Objective: To obtain a position in the IT Field, this will challenge my Telephony and Computer skills while providing excellent customer service
Employment History
Enterprise Data Center Supervisor
West Corporation
October 2011 - July 2019
The Job responsibilities were to rack, power, and cable and connect any equipment sent to the data center. We were the onsite hands for any remote systems assistance.
Setting up IP’s for the RSA connections of routers, servers, storage arrays and telco devices.
Keeping site drawings up to date using Visio, Excel and word documents.
Running fiber and cat 6 cables for all the equipment connecting to servers, switches, routers, telco devices and storage arrays.
Education
ITT Technical Institute
Thornton, Colorado
Associates in Computer Networking
June 2008 - June 2010
Networking Application Services and Security
Operating Systems, Microsoft Desktop Operating Systems
Structured Cabling (Cat 3, Cat 5, Cat 6, and Single and Multimode Fiber Patch cords)
Microsoft Network Operating Systems I and II
Linux Operating Systems and Linux System Administration
Database Development
Wan Technology and Application, Network Technology and Service Integration
Contact Information
Herman Romero
12198 Jasper Road
Erie, Colorado 80516
********@*.***
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