EI EI SAN LWIN
Date of Birth : 01 May 1988 Nationality : Myanmar
Marital Status : Single E-mail : firstname.lastname@example.org
Phone Number : 052-***-**** Address : Al Ain, UAE
Obaïbi & Okaïdi AL Shamsi Group *Nov 2018 Current*(01 Nov 2018 to 04 Dec 2019)
Manage retail staff, including cashiers and people working on the floor.
Meet financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
Formulate pricing policies.
Determine daily coupons.
Ensure pricing is correct.
Attend trade shows to identify new products and services.
Coach, counsel, recruit, train, and discipline employees.
Evaluate on-the-job performance.
Identify current and future trends that appeal to consumers.
Ensure merchandise is clean and ready to be displayed.
Approve contracts with vendors.
Maintain inventory and ensure items are in stock.
Analyse operating and financial statements for profitability ratios.
Ensure promotions are accurate and merchandised to the company’s standards.
Utilize information technology to record sales figures, for data analysis and forward planning.
Ensure standards for quality, customer service and health and safety are met.
Managing administration in backoffice and Audit retail system.
Managing staff detail,leading a role model in store and giving weekly training.
Handling the whole store sales floor and stock room detail of each staff good qualification to grow well.
Claire’s Alshaya Company *Nov 2015 Jul 2018*
Provided excellent customer service while on the selling floor, fitting room and front end.
Stocked and replenished merchandise when necessary.
Received and processed cash, check and credit payments.
Recommended, selected and helped locate merchandise based on customers’ needs and desires.
Established understanding of inventory and in store placement
Styled mannequin designs and managed the store front
Trained and oversaw new employees
Handled merchandising, cleaning, and stocking
Grow and ensure sales through customer service, relationship building, and product knowledge.
Consistently hit personal sales target.
Counted down, balanced multiple cash drawers and assisted with daily deposit
Performed daily store opening, closing, and clothing procedures.
Dubai World Trade Centre *October 2013 Nov 2015*
Providing customers a personalised, friendly and efficient cashiering service.
Taking payments from customers via cash, cheques and credit cards.
Entering purchases into a cash register then calculating the total purchase price.
Responsible for the accurate and timely allocation of cash.
In charge of daily cashbook management and also bank reconciliations.
Banking a large volume of cheques and cash daily. Identifying potential sales leads and referring them to colleagues.
Recording of monies received and paid out. Preparing BACS and TT payments using the online bank system.
Undertaking till balancing & administration activities in an efficient manner.
Helping to resolve customer complaints.
Assisting with shelf stacking, sticking prices on items etc.
Kandawgyi Palace Hotel –Yangon, Myanmar *October 2010August 2013*
Ensure excellent customer service, at all times
Assist in keeping the hotel business center area clean and tidy, at all times
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety in a responsive way.
Coordinate regularly with security checks throughout the day and report any security issues to line manager
Take responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
Participate and contribute at team meetings so as to make sure the any arrangement as well as schedule for customers in a timely manner.
Arrange the meeting room and reservation for business center, and also take care the guest
Carry out instructions given by the management team and Duty Manager in accordance with Hotel Rules and Regulation.
B.A. Anthropology (University of Dagon, Yangon, Myanmar)
Computer Proficiency of Microsoft Word, Excel, & PowerPoint Software’s, Microsoft Outlook & internet plus Networking
Certificate of Front Office Operating Course at Ministry of Hotel & Tourism
Fluent in English (Speaking, Reading, Writing)
Chinese Language (Basic)
Reading and Writing
Learning upon challenges
IT and Software& Networking
Organizing and communicating as well