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Sales Customer Service

Miami, FL
December 11, 2019

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Location Preference: South Florida

Work Eligibility: Authorized to work in the US for any employer

Dynamic, result-oriented and exceptionally hard-working professional offering over 28 years of practical experience in overseeing both repair and maintenance operations as well as skilful handling of tools and equipment. An excellent communicator with strong verbal and written communication skills also equipped with solid leadership skills and ability to multi-task on daily basis as well as facilitating continuous process improvement, working in a cross-functional team and building cohesive relationship with all levels of management, peers, and clientele. Exceeding typical expectation in any task undertaken coupled with strong commitment to bringing added values to enhance short and long-term objectives

Task Scheduling & Prioritizing Safety Management

Tools & Equipment Handling Multiple Program Coordination

Relationship Building Repair & Maintenance Operations

Strategic Planning & Implementation Regulatory Compliance

Paperwork/Documentation Continuous Process Improvement

Multitasking – Able to prioritize while managing multiple tasks and maintaining focus on major objectives to boost productivity.

Decision Making – Able to quickly analyze situations and weigh out the best possible options before making decisions to achieve profitable results.

Leadership – Demonstrated success as a leader with excellent initiatives that are inherent in eliciting the best quality of a team with a commitment to highest levels of services.

Customer Service Ability to anticipate and meet the needs of both internal and external customers along with delivering high-quality products and services with commitment to continuous improvement

Communication: Equipped with interpersonal communication skills and able to smoothly blend and interact with top management and peers.

Analytical – Expert in analyzing processes to identify deficiencies and creating solutions to achieve profitable results BUSINESS OWNER

Plumbology Plus - Schenectady County, NY, March 2001 to Present

Serving as a Plugged drain and remodelling specialist with loads of experience using power snakes and jet machines of all sizes and also engaging in light carpentry operations well

Installing, assembling, maintaining, and repairing pipes and plumbing fixtures also affixed clamps, screws, brazing, soldering, welds, etc. to pipes and tubes

Conduct training for his employees to improve their products and service delivery

Offering presentations to enlighten customers on the importance of the products and the business offered

Review the report on sales and build adjustment on sales deeds to ensure that they are aligned with the budget

Engage in keeping detailed notes and create work reports documenting projects and also comparing between expenditures and actual financial gain and relate them with the budget

Hire qualified and skilled employees as well as training new apprentices in proper plumbing techniques and practices SCHALMONT HIGH SCHOOL - SCHENECTADY COUNTY, NY September 1976 to June 1988

High school or Equivalent






South Florida 518-***-****


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