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Sales Customer

Location:
Rawdat Al Khail, Qatar
Posted:
December 10, 2019

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Resume:

OKEZIE ROLLAND IGBOKWE

Credit Controller/Collections

Solutions focused credit controller/collections, who has impacted massively in reducing debts and managing company account with excellent results. Profile Summary

Credit controller/collections, Rapid Access Rental Equipment with over 8years of international experience in handling debts/finance function in fortune of 7million monthly turn over. Notched-up profile by 89% in a short span of 1year by reducing the DOS of the company. This was archived because of some serious strict measure I injected within the team by proper visitation an follow ups. Ensured all receipts and credits are correctly allocated. Established and Maintained Great Customer Relationships to Maximize Account Performance. Managed customer accounts by ensuring any issues and queries were dealt with professionally and resolved quickly & efficiently ensuring no Payment De- lays. Ensured Issues and Queries were dealt with promptly and professionally. Covered Responsibility for Team of 5 in absence of Team Leader before Team Grew & Developed

Soft Skills

Planner

Additional Leader

Innovative

Intuitive

Thinker

Communicator.

Area of Excellence

Credit and risk management. xxxxx

Excellent negotiator xxxxx

Confidence and persistence xxxxx

Strong IT skills xxxxx

Good numeracy skills xxxxx

Hard work xxxxx

Proper organization xxxxx

Good instincts xxxxx

Firm but fair approach xxxxx

Education

Bachelors in Accounting 1999

Nigeria

Fundamentals Of Project Management

Certificate of Achievement. 2011

College Of North Atlantic Qatar.

Certificate of Attendance

Maximizing Customer Interactions.

2015.

Lavender Academy UK.

Maximizing Customer Interactions.

Sales Through Service.

2015

Lavender Academy UK.

IT Skills

MS Office (Excel and Word)

Service Desk and Tech Support

v

v

2014-2019

RAPID ACCESS

RETAILS EQUIP-

MENTS– QATAR

2010-2014

INSTANT ACCESS

RETAILS EQUIP-

MENTS– QATAR

2004-2010

ABEL MOTORS

LAGOS

ada1op@r.postjobfree.com +974-********

WORK EXPERIENCE

2014 till 2019

Reduced debts to 45% within 11

month, the first time in the history of

the company.

2010 to 2014

Manage to increase fleet of Machines

from 89 to 400

2004to 2010

Aggressively reduce over due debts

to minimum

Rapid Access Rental Equipment Qatar

Credit Controller/Collections

Scope : Reduced the total outstanding debts lower than 45% within a space of 11months.

I Achieved quarterly target of QAR 18million within the last 3years.

follow up invoices to make sure they are accordance with customers book.

I like engaging in proper accounts reconciliation.

I pay more attention on DSO, this is very vital.

Timely and effective collection of all debts and customers payments

Posting and allocating daily receipts to accounting systems

To make sure accounts information are provided to internal departments

I solely handed an account with QBEC, placed my company on average of 1m monthly.

I present weekly and monthly reports to the top management.

I issue all categories of letter to customers who fails to abide to their agreed credit terms.

Above all, any other assignment given to me by the management is been carried out effectively.

Instant Access Rental Equipment Qatar

Senior Equipment Administrator.

Scope: Was able to increased and manage from 89 to 400 fleets of heavy equipment, with excellent results.

Sending out machines for hire to client.

Proper checks on LPOs, before sending out machines.

Follow ups with LPO extensions

Invoice generations at the end of the month.

Proper checks on machines documents and renewals when expired.

Going through documents before opening accounts for customer

Liaising with sales people before accounts is opened for new customers.

And proper follow ups for all expired documents for renewals. Abel Motors Lagos.

Scope: Was able to make sure that proper credit accountability within customers are me

Paper negotiation with clients on how to be up to date with payment.

LPOs should be checked properly before going into deal with new client.

Proper follow up with customers regarding outstanding.

Concentrating with old debts, making sure DOS, are reduced

Monitoring accounts to identify overdue payments.

Finding and contacting debtors to arrange debt payoffs,

keeping accurate records and reporting on collection activity.

Monitor accounts to identify outstanding debts.

Investigate historical data for each debt or bill.

Find and contact clients to ask about their overdue payments.

Take actions to encourage timely debt payments.

Resolve billing and customer credit issues.

Update account stated records and collection efforts.

Report on collection activity and accounts receivable status. Reference

On request



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