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Customer Service Executive

Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Salary:
3500
Posted:
December 11, 2019

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Resume:

KAMALANATHAN A/L MANIAM

No.*, Jalan Tk */**, Taman Mawar, Seksyen 5,

***** *******, ********.

Personal Particulars

Mobile No. : 011*-*******

Email ID. : ada1o5@r.postjobfree.com

Nationality : Malaysian

Age : 22, D.O.B. 15 MAY 1996

Sex : Male

Marital Status : Single

Race / Religion : Indian / Hindu

Languages Spoken : English, Bahasa Malaysia and Tamil

& Written

Computer Literacy : Windows 7 & MS Office programmes (Word, Excel, Power

Point, Publisher & Outlook)

: SAP

Educational Background

Highest Level

2014 – 2017 : MASA COLLEGE (MALAYSIAN ACADEMIC & SKILL

ADVANCEMENT)

DIPLOMA IN COMPUTER SECURITY & FORENSIC

2009 – 2013 : SMK AMBROSE AYER TAWAR

MALAYSIAN CERTIFICATE OF EDUCATION (SPM)

Personal Characteristics

Personal Qualities

I mix easily with people and like to listen to their opinions. I also prefer to work as a team where interactions are involved. I strongly believe that I like teamwork and I have no problem with social relation and communication. I excel well in a stressful situation.

Personal Strength

I have been described as outgoing, responsible, and independent person. I am always willing to learn new things, able to work in team and patient person. I believe success comes after a hard work and henceforth, realistic about my chances in doing and completing task given to me successfully and effectively.

Experience

1)AEGIS / AIRASIA

Job Title : Customer Executive Agent

Department : MAA Preflight Agent

Duration : October 2017 – Current

Job Description

Analyze and troubleshoot on issue reported from first level support.

Assist and support Distribution team on system error and configuration for their business requirement.

Involves in weekly system deployment (system testing and routing traffic to different booking server).

Ensure cases escalated are resolved.

Constant interaction with internal teams to be aware of changes to websites/airport systems.

2)TGV CUSTOMER SERVICE

Job Title : Financier

Department : Finance

Duration : December 2016 – March 2017

Job Description

Implement and adhere to the organization’s financial procedures and policies

Create efficient and effective methods for tracking financial data

Use spreadsheets and sophisticated calculation software to gather and record financial information

Coordinate and execute financial transactions and activities, such as bill payment, invoicing, payroll, etc.

Complete administrative tasks, such as filling out paperwork and filing records

Answer questions from co-workers, clients or customers.

Additional Info

I would like to explain myself as responsible, committed, kind, diligent and caring person. My core strength is to be able to perform any task even under intense pressure. I also had sharpened my leadership skills since secondary school and now in tertiary institution. I’m always self- motivated to strive for the challenge and overcome the resistance in any condition. I am looking forward to the opportunity to sharpen my current skills by serving in your organization while functioning as a productive asset to your organization in future.

Willing to travel : Yes

Possess own Transport : Yes

Possess Driving License : Yes

Availability : 1 Month Notice Period

Reference

Name & Position : Kamlahazan (Team Leader)

Phone No. : +601********

Email : ada1o5@r.postjobfree.com

Company : Aegis/AirAsia



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